Pokémon Go outages and problems
In the past 24 hours, 304 user reports came in for Pokémon Go. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 12 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 4 h agoLasted 15 min12peak reports
-
Elevated reports
Ended 8 h agoLasted 15 min10peak reports
Pokémon Go in November 2026
- Problem reports in November
- 74
- Outage spikes
- 0
- Periods of elevated reports
- 1
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Pokémon Go worldwide.
Share of 95 recent reports that said what was wrong, from every country listed below.
Pokémon Go reports around the world
In the last 24 hours, 696 problem reports about Pokémon Go came in from 21 countries. Right now people report problems in Japan.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 11 | 219 |
| Japan | Problems | 5 | 96 |
| Belgium | Normal | 0 | 317 |
| The UK | Normal | 0 | 12 |
| Canada | Normal | 0 | 12 |
| Germany | Normal | 0 | 8 |
| Australia | Normal | 0 | 5 |
| The Netherlands | Normal | 0 | 4 |
| Taiwan | Normal | 0 | 4 |
| Finland | Normal | 0 | 3 |
| Greece | Normal | 0 | 3 |
| Sweden | Normal | 0 | 2 |
Each country's status compares its reports with the usual level there. 60 more countries had 11 reports in the last 24 hours. Map outlines: Natural Earth.
Pokémon Go problem spikes, last 30 days
Since 6 October, Pokémon Go had 2 outage spikes and 15 periods of elevated reports. The longest lasted 1 h 9 min, on 27 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 1 report
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 1 report
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 40 reports (elevated reports that day)
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 4 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports (elevated reports that day)
- Wed 28 Oct: 86 reports (elevated reports that day)
- Thu 29 Oct: 313 reports (outage spike that day)
- Fri 30 Oct: 221 reports (elevated reports that day)
- Sat 31 Oct: 278 reports (outage spike that day)
- Sun 1 Nov: 74 reports (elevated reports that day)
-
Elevated reports
Sun 1 Nov, 02:58–03:15Lasted 17 min10peak reports
-
Elevated reports
Sat 31 Oct, 23:56–00:17Lasted 21 min12peak reports
-
Elevated reports
Sat 31 Oct, 22:03–22:21Lasted 18 min10peak reports
-
Elevated reports
Sat 31 Oct, 20:56–21:11Lasted 15 min11peak reports
-
Elevated reports
Sat 31 Oct, 19:56–20:17Lasted 21 min10peak reports
-
Outage
Sat 31 Oct, 18:06–18:26Lasted 21 min13peak reports
-
Elevated reports
Fri 30 Oct, 00:24–00:39Lasted 15 min10peak reports
-
Outage
Thu 29 Oct, 20:38–21:33Lasted 55 min17peak reports
9 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US686
- Belgium320
- Japan234
- Canada78
- The UK49
- Germany26
- Australia24
- Mexico22
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Pokémon Go not working
Pokémon Go is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach pokemongolive.com over your own connection, right now. Nothing is sent to us or stored.
Toggle airplane mode on and off
Flip airplane mode on for about ten seconds, then off, so the phone drops its old cell or Wi-Fi link and pulls a new GPS fix. If the map stays grey or a loading bar stalls halfway, the trouble is the connection rather than the app.
Force stop and reopen the app
On Android, go to Settings, Apps, Pokémon Go, then Force stop; on iPhone, swipe up from the bottom edge, find the app in the switcher and flick it away. Open it again and sign in, because the app often holds a dead session after a network drop and a spinning ball never turns into the map.
Allow precise location while playing
On iPhone, open Settings, Privacy and Security, Location Services, tap the app and pick While Using the App with Precise Location switched on. On Android, go to Settings, Location, App permissions and allow location for the app; a battery saver or data saver mode can also block its background connection.
Clear the cache, then reinstall
On Android, open Settings, Apps, Pokémon Go, Storage, then Clear cache, and only use Clear data as a last resort since that signs you out and wipes your saved settings. On iPhone there is no cache to clear, so delete the app and install it again from the App Store. Your progress is saved to your account, so reinstalling costs you time and nothing else.
Common Pokémon Go error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Failed to get game data from the server.
- Means
- The app could not pull your save or account data from the server.
- Fix
- Check your connection, then close and reopen the app. If it keeps happening, wait a bit and try again.
-
GPS signal not found. (11)
- Means
- Your phone is not giving the app a clear location fix.
- Fix
- Turn on location services and step outside or near a window. Restart the app if the message stays.
-
Unable to authenticate. Please try again.
- Means
- The app could not verify your login with the account provider.
- Fix
- Check your password and network, then try again. If you use a linked account, try that login method instead.
While Pokémon Go is down: what to use instead
- Pokémon GO Web Store If the game loads but coin purchases keep failing inside the app, you can try buying PokéCoins through the official web store in a browser, though it may not work when the whole service is down.
- Pokémon TCG Pocket Good for a short wait, since opening a pack takes seconds.
- Monster Hunter Now It is another location-based mobile game built around real-world maps, so your walk still counts for something until the app comes back.
- Pokémon HOME You can sort the Pokémon you already moved over or trade through Wonder Box, but any new transfer from the game has to wait.
Fix Pokémon Go on Windows, Mac, Android and iPhone
Pokémon Go on Windows
- Fix
- Clear your web browser's cache and cookies to resolve issues accessing the Pokémon Go Web Store, or restart your emulator if playing via third-party software.
- Check
- Check if the official Pokémon Go Web Store or Niantic support pages load successfully on your Windows browser.
ping pokemongolive.comTest whether Pokémon Go's servers replynslookup pokemongolive.comCheck that Pokémon Go's DNS resolvestracert pokemongolive.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadPokémon Go on Mac
- Fix
- Ensure your browser is updated to the latest version to access Pokémon Go web services, or check your network connection if using companion tools.
- Check
- Verify if you can access the Pokémon Go Niantic Profile site or web store using Safari or another macOS browser.
ping -c 4 pokemongolive.comTest whether Pokémon Go's servers replynslookup pokemongolive.comCheck that Pokémon Go's DNS resolvestraceroute pokemongolive.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadPokémon Go on Android
- Fix
- Clear the Pokémon Go app cache in your Android settings, ensure Location Services are enabled, and update the game via the Google Play Store.
- Check
- Check if Pokémon Go fails to load past the Niantic screen or displays sign-in errors on your Android device.
Pokémon Go on iPhone and iPad
- Fix
- Restart the Pokémon Go app, verify that Location Services are set to 'Always' or 'While Using', and check the App Store for updates.
- Check
- Look for connection timeout messages inside the Pokémon Go app or check if the game crashes immediately upon opening on iOS.
Biggest Pokémon Go problems so far
-
1
OutageLasted 55 min17reports in 15 min
-
2
OutageLasted 21 min13reports in 15 min
-
3
Elevated reportsLasted 1 h 9 min12reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Pokémon Go
Since 6 October, 15 of Pokémon Go's 17 spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own12 times
- Capital One10 times
- YouTube9 times
- ESPN Fantasy Football9 times
- Starbucks7 times
- ADP7 times
How many of Pokémon Go's spikes overlapped one of theirs.
During the latest spike
Pokémon Go: Sun 1 Nov, 02:58 to 03:15
- Archive of Our Own, outage,29 Oct 07:55 to 04:32
- YouTube, outage,31 Oct 00:44 to 04:32
- Capital One, outage,31 Oct 13:02 to 04:02
- TikTok, outage,01:47 to 03:02
- QVC, outage,02:27 to 03:32
- Fluxer, outage,02:32 to 03:17
- Fur Affinity, outage,02:47 to 03:32
- Bank of America, elevated reports,01:56 to 04:32
5 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Pokémon Go problems
The busiest hour for reports about Pokémon Go is 02:00 to 03:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 1.8 reports on an average day
- 01:00 to 02:00: 2.3 reports on an average day
- 02:00 to 03:00: 3.3 reports on an average day
- 03:00 to 04:00: 1.6 reports on an average day
- 04:00 to 05:00: 1.6 reports on an average day
- 05:00 to 06:00: 1 report on an average day
- 06:00 to 07:00: 1.1 reports on an average day
- 07:00 to 08:00: 1 report on an average day
- 08:00 to 09:00: 0.44 reports on an average day
- 09:00 to 10:00: 0.55 reports on an average day
- 10:00 to 11:00: 0.17 reports on an average day
- 11:00 to 12:00: 0.52 reports on an average day
- 12:00 to 13:00: 0.76 reports on an average day
- 13:00 to 14:00: 0.79 reports on an average day
- 14:00 to 15:00: 1.5 reports on an average day
- 15:00 to 16:00: 1.8 reports on an average day
- 16:00 to 17:00: 1.9 reports on an average day
- 17:00 to 18:00: 1.3 reports on an average day
- 18:00 to 19:00: 1.7 reports on an average day
- 19:00 to 20:00: 2.3 reports on an average day
- 20:00 to 21:00: 2.8 reports on an average day
- 21:00 to 22:00: 1.9 reports on an average day
- 22:00 to 23:00: 1.6 reports on an average day
- 23:00 to 00:00: 1.8 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 7.3 reports on an average Tuesday
- Wednesday: 24 reports on an average Wednesday
- Thursday: 88 reports on an average Thursday
- Friday: 55 reports on an average Friday
- Saturday: 62 reports on an average Saturday
- Sunday: 14 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Pokémon Go goes down
Pokémon Go is a mobile game that has you catch Pokémon in the real world with your phone's GPS and camera, on iOS and Android, and it draws daily players who raid together, battle in gyms, walk to hatch eggs, and trade Pokémon. When the service goes down, it interrupts whatever you were doing: spinning a PokéStop, catching a spawn, checking a gym, or joining a raid.
When the app can't reach its servers, you may see a failed login, a blank map, a spinning PokéStop that never loads, or an error when you try to catch something. PokéStops and gyms break first. They need a live server check before you can spin or battle, so the map may load while those actions fail, and raids can hang at the lobby or drop you mid-battle. GO Battle League matches may end with a network error, but problems are often partial: one region or one mobile carrier can be affected while other players keep playing.
Pokémon Go IP address, servers and network
- IPv4 addresses
- 216.239.32.21
Show all 4
- 216.239.34.21
- 216.239.36.21
- 216.239.38.21
- IPv6 addresses
- 2001:4860:4802:32::15
Show all 4
- 2001:4860:4802:34::15
- 2001:4860:4802:36::15
- 2001:4860:4802:38::15
- Network
- AS15169 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- Google Cloud DNS
- HTTPS certificate
- Issued by Google Trust Services, valid until 23 Jan 2027 (83 days)
- HTTP/3
- Supported
- Our check
- Answered in 553 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for pokemongolive.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from pokemongolive.com. Fastest from Milan (179 ms), slowest from São Paulo (652 ms). Every location connected through Google LLC (AS15169), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 211 ms | 216.239.34.21 |
| ViennaAustria | Up · HTTP 302 | 237 ms | 216.239.38.21 |
| MilanItaly | Up · HTTP 302 | 179 ms | 216.239.38.21 |
| ParisFrance | Up · HTTP 302 | 194 ms | 216.239.36.21 |
| AmsterdamNetherlands | Up · HTTP 302 | 221 ms | 216.239.36.21 |
| MadridSpain | Up · HTTP 302 | 261 ms | 216.239.32.21 |
| WarsawPoland | Up · HTTP 302 | 250 ms | 216.239.34.21 |
| Los AngelesUSA | Up · HTTP 302 | 192 ms | 216.239.36.21 |
| São PauloBrazil | Up · HTTP 302 | 652 ms | 216.239.32.21 |
| SingaporeSingapore | Up · HTTP 302 | 388 ms | 216.239.36.21 |
| TokyoJapan | Up · HTTP 302 | 294 ms | 216.239.36.21 |
Checked with check-host.net from its servers in these cities 2 days ago, for pokemongolive.com. Time is how long each server took to load the page.
Pokémon Go FAQ
Is Pokémon Go down right now?
Why does Pokémon Go say it failed to get game data from the server?
Why is my Pokémon Go Plus or Poké Ball Plus not connecting?
Why did my raid pass disappear after a raid started?
Why does Adventure Sync not count my steps?
How we track Pokémon Go
The status on this page comes from user-submitted problem reports for Pokémon Go, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Pokémon Go, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Pokémon Go doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.