Guild Wars 2 outages and problems
In the past 24 hours, 12 user reports came in for Guild Wars 2. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Guild Wars 2 in November 2026
- Problem reports in November
- 4
- Outage spikes
- 0
- Periods of elevated reports
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Guild Wars 2 worldwide.
Share of 3 recent reports that said what was wrong, from every country listed below.
Guild Wars 2 reports around the world
In the last 24 hours, 9 problem reports about Guild Wars 2 came in from 5 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 1 | 4 |
| Sweden | Normal | 1 | 1 |
| The UK | Normal | 0 | 2 |
| Germany | Normal | 0 | 1 |
| Canada | Normal | 0 | 1 |
| Australia | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Poland | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Denmark | Normal | 0 | 0 |
| Norway | Normal | 0 | 0 |
| Finland | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 5 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Guild Wars 2 problem spikes, last 30 days
Since 6 October, Guild Wars 2 had 1 outage spike.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 43 reports (outage spike that day)
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 1 report
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 1 report
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 1 report
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 7 reports
- Thu 29 Oct: 9 reports
- Fri 30 Oct: 2 reports
- Sat 31 Oct: 9 reports
- Sun 1 Nov: 4 reports
-
Outage
Tue 6 Oct, 18:05–18:49Lasted 44 min13peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US18
- Australia6
- The UK4
- Canada3
- Germany3
- France2
- Sweden2
- Finland1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Guild Wars 2 not working
Guild Wars 2 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach guildwars2.com over your own connection, right now. Nothing is sent to us or stored.
Restart the launcher and your PC
Close the game window and the launcher, then open Task Manager with Ctrl+Shift+Esc and end any leftover Guild Wars 2 processes. A stuck login session or half-finished patch can leave the Play button grey or throw 'Connection error(s) detected. Retrying...'. Reopen the launcher and let it finish checking files before you press Play.
Try Ethernet and check your firewall
Plug an Ethernet cable into your router because Wi-Fi drops cause lag spikes and disconnects that look like server trouble. Open Windows Security > Firewall & network protection > Allow an app through firewall, then make sure the game and its launcher are checked for both Private and Public. Turn off any VPN while you test; many VPNs block the login servers.
Repair the game files
Right-click your Guild Wars 2 shortcut, pick Properties, and add -repair to the end of the Target box after the closing quote. Launch the game and let the repair finish, since it checks every file and replaces damaged ones that cause crashes or a launcher that closes on startup. Remove the -repair argument when it finishes so the game starts normally.
Submit a ticket to support
Go to the help centre at https://help.guildwars2.com/ and open a ticket if the problem only affects you after you have tried a restart and a repair. Include your launcher log and the exact error text, plus the steps you already tried. Support can check your account and the login path, so do not send your password.
While Guild Wars 2 is down: what to use instead
- Official Guild Wars 2 Wiki The wiki loads in any browser without the game client, so you can plan a build, look up meta event schedules or check which achievements you still need until you can log back in.
- Help centre at help.guildwars2.com Go there if the launcher keeps rejecting your login or your account looks locked, since that is where you open a support ticket.
- r/Guildwars2 on Reddit Players post fast when the login server fails or maps start crashing, which helps you tell a wide outage from a problem on your end.
- The Elder Scrolls Online If you own it, you can play this MMO for an evening without a monthly subscription.
Fix Guild Wars 2 on Windows, Mac, Android and iPhone
Guild Wars 2 on Windows
- Fix
- Restart the Guild Wars 2 launcher as administrator and run the client's built-in repair tool. Ensure the game is allowed through Windows Defender Firewall to resolve connection errors.
- Check
- Check the official Guild Wars 2 forums or launcher notices for scheduled maintenance and server status. You can also verify if the main website is accessible.
ping guildwars2.comTest whether Guild Wars 2's servers replynslookup guildwars2.comCheck that Guild Wars 2's DNS resolvestracert guildwars2.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGuild Wars 2 on Mac
- Fix
- Since the native macOS client is discontinued, update your GeForce NOW app or Wine/Crossover wrapper to the latest version. Restart your Mac and clear your streaming client's cache if the game fails to launch.
- Check
- Check the GeForce NOW status page or the official Guild Wars 2 forums for service disruptions. Verify if other cloud-based services are connecting successfully on your Mac.
ping -c 4 guildwars2.comTest whether Guild Wars 2's servers replynslookup guildwars2.comCheck that Guild Wars 2's DNS resolvestraceroute guildwars2.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGuild Wars 2 on Android
- Fix
- Update your Guild Wars 2 Authenticator app or cloud streaming client via the Google Play Store and clear its cache. Restart your device and switch between Wi-Fi and mobile data to resolve connection issues.
- Check
- Check the official Guild Wars 2 social media channels or ArenaNet forums for reports of authenticator login issues. Verify your device's internet connection is active.
Guild Wars 2 on iPhone and iPad
- Fix
- Update the Guild Wars 2 Authenticator app or your cloud gaming client through the App Store and restart your iPhone or iPad. Re-enable your network connection or toggle Airplane Mode if authentication fails.
- Check
- Check the official Guild Wars 2 status updates on Twitter or the ArenaNet forums for mobile authentication outages. Verify if other network-dependent iOS apps are functioning properly.
Problems at the same time as Guild Wars 2
Since 6 October, Guild Wars 2's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Guild Wars 2: Tue 6 Oct, 18:05 to 18:49
Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Guild Wars 2 goes down
You share Tyria together. Guild Wars 2 is an MMORPG where guildmates and World versus World squads need stable login and open map travel that freeze when servers drop.
Login fails first because the launcher hangs on check for updates or drops you back to character select after you press play. After you get in, map travel stalls and trading post loads blank while you wait on a loading screen. World versus World lags worst and guild chat goes quiet. You can stay online on a map while friends on another datacenter disconnect, so trouble often hits in pockets across shards.
Guild Wars 2 IP address, servers and network
- IPv4 addresses
- 18.196.179.11
Show all 2
- 3.125.151.251
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon Web Services
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 13 May 2027 (192 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 602 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for www.guildwars2.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.guildwars2.com. Fastest from Frankfurt (218 ms), slowest from São Paulo (1,394 ms). The answers came through 2 networks: Amazon.com, Inc. (AS16509) and Amazon.com, Inc. (AS14618).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 218 ms | 3.125.151.251Amazon.com, Inc. |
| ViennaAustria | Up · HTTP 302 | 256 ms | 18.196.179.11Amazon.com, Inc. |
| MilanItaly | Up · HTTP 302 | 257 ms | 18.196.179.11Amazon.com, Inc. |
| ParisFrance | Up · HTTP 302 | 271 ms | 18.196.179.11Amazon.com, Inc. |
| AmsterdamNetherlands | Up · HTTP 302 | 235 ms | 18.196.179.11Amazon.com, Inc. |
| MadridSpain | Up · HTTP 302 | 273 ms | 18.196.179.11Amazon.com, Inc. |
| WarsawPoland | Up · HTTP 302 | 346 ms | 18.196.179.11Amazon.com, Inc. |
| Los AngelesUSA | Up · HTTP 302 | 471 ms | 18.204.152.185Amazon.com, Inc. |
| São PauloBrazil | Up · HTTP 302 | 1,394 ms | 18.196.179.11Amazon.com, Inc. |
| SingaporeSingapore | Up · HTTP 302 | 1,321 ms | 18.196.179.11Amazon.com, Inc. |
| TokyoJapan | Up · HTTP 302 | 967 ms | 18.204.152.185Amazon.com, Inc. |
Checked with check-host.net from its servers in these cities 2 days ago, for www.guildwars2.com. Time is how long each server took to load the page.
Guild Wars 2 FAQ
Is Guild Wars 2 down right now?
Why does the Trading Post say it cannot connect while I can still play?
The launcher stops at 'connecting' and never reaches character select. What can I do?
Why did my gem store purchase go through but the items never arrive?
Can I play on EU and NA worlds with the same account, and why does one region fail?
How we track Guild Wars 2
The status on this page comes from user-submitted problem reports for Guild Wars 2, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Guild Wars 2, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Guild Wars 2 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.