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Is Lidl down right now? Live status and outage tracker

No, Lidl is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you?
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

7 reports in total, counted in 15-minute windows

No problem reports came in for Lidl in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 7 reports. Worldwide, most recent reports were about login (50%) and website (25%). There has been no spike in reports since 5 October. These are user reports from the UK, where most people report Lidl problems.

Around the world right now: normal in 21 other countries. Most reports in the last hour: Spain 2. By country

In the past 24 hours, 7 user reports came in for Lidl. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
2
2 reports, 4 h ago
Last 24 hours

Lidl outages and problems

In the past 24 hours, 7 user reports came in for Lidl. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Lidl stayed at their usual level the whole time.
Report categories

What people can report about Lidl

What went wrong

What people said was wrong in recent problem reports for Lidl worldwide.

  1. Login50%
  2. Website25%
  3. App13%
  4. Checkout13%

Share of 8 recent reports that said what was wrong, from every country listed below.

World map

Lidl reports around the world

In the last 24 hours, 45 problem reports about Lidl came in from 12 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Spain Normal 23
Ireland Normal 07
The Netherlands Normal 07
Slovakia Normal 07
The UK numbers above Normal 06
Germany Normal 05
Austria Normal 03
The US Normal 02
Greece Normal 02
Romania Normal 01
Poland Normal 01
Finland Normal 01

Each country's status compares its reports with the usual level there. 10 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Lidl problem spikes, last 30 days

Since 5 October, Lidl had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 1 report
  • Tue 6 Oct: 0 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 1 report
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 2 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 1 report
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 8 reports
  • Fri 30 Oct: 9 reports
  • Sat 31 Oct: 7 reports
  • Sun 1 Nov: no data

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • Ireland45
  • The UK28
  • The Netherlands16
  • Germany12
  • Austria9
  • Slovakia7
  • Finland5
  • Greece4

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Lidl not working

Lidl is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach lidl.com over your own connection, right now. Nothing is sent to us or stored.

  1. Force close the app and reopen it

    Swipe the Lidl app away in your recent apps list and launch it again; a stuck session often clears on that second open. If you are on a browser, reload the tab instead of tapping the same link twice. A blank screen that never fills in means the app is not reaching the server, so keep reading.

  2. Turn off your VPN and swap networks

    Switch off any VPN or private DNS, then move from Wi-Fi to mobile data and try the sign-in again. A VPN or a captive portal on public Wi-Fi can break the login before the app ever loads. Reload the page yourself rather than waiting for the app to retry.

  3. Reinstall Lidl Plus

    Delete the app from your phone, install it fresh from the App Store or Google Play, then sign in with the same email address. Cached data from an older version is a common cause of a coupon screen or a receipt that spins and never loads. Your coupons sit on your Lidl Plus account, so they come back once you are signed in.

  4. Sign out and reset your password

    If the app opens but will not let you in, sign out from the account area, or use the forgotten password link on the sign-in screen. A reset fixes the loop where the app accepts your details and drops you back at the login page. Still stuck after that points to the service side; the status at the top of this page counts user reports in 15-minute windows over the last 24 hours, so you can see whether other people are hitting the same wall.

While Lidl is down: what to use instead

  • Lidl store If the app or website is unavailable, shop in person at a nearby Lidl.
  • Aldi Choose Aldi for another discount grocery shop while Lidl's online service is unavailable.
  • Tesco Use Tesco for a wider grocery shop, especially if one is closer.
  • Sainsbury's Shop at Sainsbury's if you need another supermarket before Lidl's service returns.
Your device

Fix Lidl on Windows, Mac, Android and iPhone

Lidl on Windows

Fix
To fix Lidl website issues on Windows, clear your browser cache and cookies or try accessing the site in an incognito window. Disabling active ad-blockers or VPNs can also restore access to the Lidl portal.
Check
Verify if the Lidl website is down on Windows by trying to load the homepage on a different web browser. If you receive a 500-series server error, the Lidl website is likely experiencing a temporary outage.
Command Prompt
ping lidl.comTest whether Lidl's servers reply
nslookup lidl.comCheck that Lidl's DNS resolves
tracert lidl.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Lidl on Mac

Fix
Resolve Lidl loading issues on macOS by clearing your Safari or Chrome browsing history and disabling extensions. You can also try switching from Wi-Fi to a mobile hotspot to rule out local network issues.
Check
Determine if Lidl is down on Mac by checking if the website loads in a private window. If other websites load successfully but Lidl fails, the platform is likely facing server issues.
Terminal
ping -c 4 lidl.comTest whether Lidl's servers reply
nslookup lidl.comCheck that Lidl's DNS resolves
traceroute lidl.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Lidl on Android

Fix
Fix the Lidl Plus app on Android by clearing its cache and data in your device's application settings. If the issue persists, check the Google Play Store for any pending updates to the Lidl Plus app.
Check
To check if Lidl is down on Android, open the Lidl Plus app and see if it fails to load coupons or displays a network error. You can also check the Google Play Store page for recent user reports of outages.

Lidl on iPhone and iPad

Fix
Fix the Lidl Plus app on iPhone or iPad by offloading and reinstalling the app through your iOS settings. Make sure you are connected to a stable cellular or Wi-Fi network and that the app is updated via the App Store.
Check
Tell if Lidl is down on iOS by checking if the Lidl Plus app hangs on the splash screen or fails to display your digital loyalty card. If the app shows a connection timeout error, Lidl's backend servers may be offline.
About

What happens when Lidl goes down

Lidl is a supermarket chain with a discount format and a mobile app that carries its weekly offers, coupons, and digital receipts. Shoppers lean on that app at the till and for online grocery orders, so a failure lands right when you are trying to pay or book a slot.

The first sign is usually the app: login stalls, the coupon tab spins, the store locator comes up blank, and your Lidl Plus barcode will not load at the checkout. Digital receipts go missing after payment. Online grocery orders can fail on their own; the basket or delivery slot page hangs while the rest of the app still works. Failures often hit one region or one part of the service, so a working coupon tab does not mean checkout will behave.

Servers and network

Lidl IP address, servers and network

IPv4 addresses
2.21.239.15
Show all 2
  • 2.21.239.33
IPv6 addresses
2a02:26f0:7100::210:10b
Show all 2
  • 2a02:26f0:7100::210:160
Network
AS20940 · Akamai International B.V., registered in the Netherlands
Served through
Akamai
DNS hosted by
Akamai
HTTPS certificate
Issued by Let's Encrypt, valid until 15 Nov 2026 (14 days)
HTTP/3
Supported
Our check
Answered in 111 ms

Checked from our server in Frankfurt, Germany, 9 h ago, for www.lidl.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.lidl.com. Fastest from Frankfurt (32 ms), slowest from Tokyo (1,496 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp32 ms2.17.100.177
ViennaAustriaUp488 ms95.100.107.147
MilanItalyUp40 ms23.205.47.167
ParisFranceUp48 ms2.16.165.93
AmsterdamNetherlandsUp32 ms2.16.6.206
MadridSpainUp79 ms2.17.37.163
WarsawPolandUp124 ms2.21.239.33
Los AngelesUSAUp43 ms23.210.216.151
São PauloBrazilUp1,300 ms2.18.20.81
SingaporeSingaporeUp783 ms23.35.148.132
TokyoJapanUp1,496 ms23.199.56.223

Checked with check-host.net from its servers in these cities 9 h ago, for www.lidl.com. Time is how long each server took to load the page.

Questions

Lidl FAQ

Is Lidl down right now?
The status at the top of this page shows whether reports are above their usual level. It counts reports in 15-minute windows over the last 24 hours. It does not test the service from your device. If the app and website both fail on Wi-Fi but work on mobile data, the problem is likely your network or device.

Why does the Lidl Plus app fail to load my coupons or digital receipts?
The app needs a live connection to your account. A weak signal or a server issue can leave coupons and receipts blank. Force close the app and check your phone's connection; if the website works on the same network, the problem is likely inside the app. If nothing loads on any device or network, the service may be having a problem.

Why did my Lidl Plus coupon vanish before I could use it?
Coupons can expire on their own schedule, and using one at checkout removes it from your active list. If the coupon is missing from the app but your account still shows the purchase, the issue is likely a sync delay. Log out and back in, then pull down to refresh the coupon screen. If it still does not appear, check the expiry date and your used coupons list.

Why does Lidl Pay or my card payment fail at the in-store checkout?
Payment failures at the till often come from a declined card or a problem with the store's payment terminal. Try another card. Check that your bank has not blocked the transaction, and if the app shows a payment error, close it and reopen it before trying again. If every payment method fails at the same store, the store's terminal or network is the likely cause.

Why can't I log in to my Lidl Plus account on a new phone?
Your account ties to your email or phone number, so a new device needs the same login details you used before. Check the password, and use the reset option if you are locked out. If the app accepts your details but then returns to the login screen, clear the app cache or reinstall it; a server problem can also block logins for everyone, so try the website on a different network to compare.
For your site

Put the Lidl status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Lidl status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/lidl/"><img src="https://isitdownrightnow.app/badge/lidl.svg" alt="Lidl status" height="20"></a>
Markdown, for README files
[![Lidl status](https://isitdownrightnow.app/badge/lidl.svg)](https://isitdownrightnow.app/services/lidl/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Lidl

The status on this page comes from user-submitted problem reports for Lidl, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Lidl, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Lidl doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.