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Last 24 hours
GOG.com outages and problems
In the past 24 hours, 9 user reports came in for GOG.com. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
No problems detected in the last 24 hoursReports for GOG.com stayed at their usual level the whole time.
Report categories
What people can report about GOG.com
People who report a problem with GOG.com to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Downloads and updates
- Game Play
- Game Launch
World map
GOG.com reports around the world
In the last 24 hours, 15 problem reports about GOG.com came in from 5 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Germany | Normal | 1 | 1 |
| The US numbers above | Normal | 0 | 10 |
| Morocco | Normal | 0 | 2 |
| Poland | Normal | 0 | 1 |
| Denmark | Normal | 0 | 1 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| Japan | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Last 30 days
GOG.com problem spikes, last 30 days
Since 28 October, GOG.com had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 2 reports
- Thu 29 Oct: 13 reports
- Fri 30 Oct: 3 reports
- Sat 31 Oct: 9 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US26
- Germany6
- Poland5
- The UK3
- Czechia2
- France2
- Italy2
- Morocco2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
Troubleshooting
How to fix GOG.com not working
GOG.com is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach gog.com over your own connection, right now. Nothing is sent to us or stored.
Check GOG status and try mobile data
Open the official status page. Then load gog.com on your phone with Wi-Fi off; if the phone works while your home connection does not, your router or ISP is the likely block.
Try a private window for GOG
Open gog.com in a private window. In Chrome press Ctrl+Shift+N; in Firefox press Ctrl+Shift+P. If the site works there, clear cookies and site data for it in your browser settings, then disable extensions that touch downloads or scripts.
Restart Galaxy and sign back in
Quit GOG Galaxy from the system tray. If the client is stuck, open Task Manager and end any GalaxyClient.exe process that remains, then launch it again; should connecting still stall, sign out from the avatar menu and sign back in.
Allow Galaxy through your firewall
Open Windows Security > Firewall & network protection > Allow an app through firewall > Change settings, then tick Private and Public for GOG Galaxy. Third-party antivirus can block the client. Check its block list or connection log if the client still cannot reach the store.
While GOG.com is down: what to use instead
- Launch from the game folder Because GOG games ship without DRM, you can start most of them by opening the game's executable in its install folder, with no client or login involved.
- Galaxy offline mode Switch the client to offline mode and installed games still launch, while achievements and cloud saves sync once it reconnects.
- Backup offline installers Installers you saved from your library earlier will reinstall games without the store.
- Steam If you want something new and the store won't load, Steam sells many of the same titles, though a copy bought there stays out of your GOG library.
Your device
Fix GOG.com on Windows, Mac, Android and iPhone
GOG.com on Windows
- Fix
- Restart the GOG Galaxy client or check if Windows Defender is blocking GOG.com. You can also try clearing the client's cache or resetting your network adapter settings.
- Check
- Try opening GOG.com in a web browser to see if the store loads, or check the connection status indicator in the GOG Galaxy client.
Command Prompt
ping gog.comTest whether GOG.com's servers replynslookup gog.comCheck that GOG.com's DNS resolvestracert gog.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGOG.com on Mac
- Fix
- Restart the GOG Galaxy app or clear your browser cache if you are accessing GOG.com via Safari. Make sure your macOS firewall is not restricting connection permissions for the game client.
- Check
- Check if the GOG.com website loads in your browser, or see if the GOG Galaxy client for Mac is stuck in offline mode.
Terminal
ping -c 4 gog.comTest whether GOG.com's servers replynslookup gog.comCheck that GOG.com's DNS resolvestraceroute gog.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGOG.com on Android
- Fix
- Clear your mobile browser's cache and cookies, or disable any active VPNs that might block access to GOG.com. You can also try switching from Wi-Fi to mobile data.
- Check
- Try loading GOG.com in an incognito tab to bypass cached pages, or test the connection on a different network.
GOG.com on iPhone and iPad
- Fix
- Clear Safari's website data for GOG.com in your iOS settings, or toggle Airplane Mode to reset your network connection. Disabling active content blockers or VPNs can also resolve loading issues.
- Check
- Attempt to access GOG.com using a mobile browser on both Wi-Fi and cellular data. If the site fails to load on both connections, GOG is likely experiencing server issues.
About
What happens when GOG.com goes down
GOG.com is a digital store for DRM-free games, and its Galaxy client is a desktop app you use to buy, download, install, and play them; people who avoid always-online launchers rely on the service for offline installers and a library they keep. An outage interrupts store pages, purchases, downloads, and Galaxy sign-in or sync.
Store pages and checkout fail first, so you can browse a game but hit an error when you try to pay or add it to your account. Downloads fail to start. The Galaxy client can sit at a sign-in loop, and cloud saves might not upload or download, which blocks progress if you switch machines. These problems are partial: some regions or features keep working while others do not, and the official status page or help centre is the place to check for service-wide notices.
Servers and network
GOG.com IP address, servers and network
- IPv4 addresses
- 151.101.1.241
Show all 4
- 151.101.129.241
- 151.101.193.241
- 151.101.65.241
- IPv6 addresses
- 2a04:4e42:200::497
Show all 4
- 2a04:4e42:400::497
- 2a04:4e42:600::497
- 2a04:4e42::497
- Network
- AS54113 · Fastly, Inc., registered in the United States
- Served through
- Fastly · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by DigiCert Inc, valid until 15 Mar 2027 (134 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 337 ms
Checked from our server in Frankfurt, Germany, 22 h ago, for www.gog.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.gog.com. Fastest from Frankfurt (58 ms), slowest from Singapore (1,197 ms). Every location connected through Fastly, Inc. (AS54113), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 58 ms | 151.101.65.241 |
| ViennaAustria | Up · HTTP 302 | 142 ms | 151.101.1.241 |
| MilanItaly | Up · HTTP 302 | 142 ms | 151.101.129.241 |
| ParisFrance | Up · HTTP 302 | 171 ms | 151.101.193.241 |
| AmsterdamNetherlands | Up · HTTP 302 | 133 ms | 151.101.1.241 |
| MadridSpain | Up · HTTP 302 | 273 ms | 151.101.129.241 |
| WarsawPoland | Up · HTTP 302 | 331 ms | 151.101.1.241 |
| Los AngelesUSA | Up · HTTP 302 | 676 ms | 151.101.1.241 |
| São PauloBrazil | Up · HTTP 302 | 698 ms | 151.101.129.241 |
| SingaporeSingapore | Up · HTTP 302 | 1,197 ms | 151.101.129.241 |
| TokyoJapan | Up · HTTP 302 | 1,102 ms | 151.101.129.241 |
Checked with check-host.net from its servers in these cities 22 h ago, for www.gog.com. Time is how long each server took to load the page.
Questions
GOG.com FAQ
Is GOG.com down right now?
The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. If an official status page is listed above, check it for the service's own notes. To see if the problem is only on your side, try another browser, switch from Wi-Fi to mobile data, open GOG Galaxy on a second device, or test a different website. If every site fails on one connection, your network is the problem; if only this service fails everywhere, the service is the likely cause.
Why does GOG Galaxy say it cannot connect to the service?
GOG Galaxy can fail to connect when the service has trouble, your firewall blocks it, your antivirus interferes, or your login session expired. Quit Galaxy completely, restart it, sign in again, and check its network permissions. If the website works but the app does not, look at the app's proxy or firewall settings before you blame the service.
Why are my GOG.com downloads failing or stuck?
Downloads can fail if the store has trouble or your connection drops. Pause and resume the download, or use the offline installers from your library if you need a fallback. If the same download fails on two different networks, the file or account issue may need the help centre.
Why can't I sign in to my GOG.com account or use two-factor codes?
Sign-in problems can come from a wrong password, an expired code, a device clock error, or a service outage. Reset your password if you can reach the help centre, and check that your device clock is correct because two-factor codes depend on accurate time. If the app and website both reject the same login, the issue is likely on the service side.
Why is a game missing from my region or payment failing on GOG.com?
Regional availability and payment methods can differ by country, so a game or card that works for someone else may not work for you. If your payment fails, try another method or check with your bank because blocks often happen on the bank side. Contact the help centre if the order shows as pending or the game never appears in your library.
On X
Service updates from @GOGcom
No posts about problems from @GOGcom in the last 14 days. The latest is from .
For your site
Put the GOG.com status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
HTML
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How we track GOG.com
The status on this page comes from user-submitted problem reports for GOG.com, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for GOG.com, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from GOG.com's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.