Is TPG Telecom down right now? Live status and outage tracker

TPG Telecom outages and problems

In the past 24 hours, 202 user reports came in for TPG Telecom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 12 reports, about 2 hours ago.

• Outage
  Ended 2 h ago

  Lasted 15 min
  12peak reports

TPG Telecom in October 2026

Problem reports in October (since 28 October)

236

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for TPG Telecom.

1. Broadband Internet70%
2. No network or reception18%
3. Mobile Internet9%
4. Mobile Phone3%

Share of 33 recent reports that said what was wrong.

Where TPG Telecom problem reports come from

The map shows where recent problem reports for TPG Telecom came from in Australia. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

TPG Telecom problem spikes, last 30 days

Since 28 October, TPG Telecom had 1 outage spike and 2 periods of elevated reports. The longest lasted 21 min, on 29 October.

• Outage
  Thu 29 Oct, 07:54–08:15

  Lasted 21 min
  13peak reports
• Elevated reports
  Wed 28 Oct, 10:03–10:18

  Lasted 15 min
  10peak reports
• Elevated reports
  Wed 28 Oct, 08:26–08:41

  Lasted 15 min
  10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix TPG Telecom not working

When TPG Telecom itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not TPG Telecom.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While TPG Telecom is down: what to use instead

• Telstra mobile Use a Telstra SIM in a spare phone when calls and mobile data drop, so urgent calls still go through.
• Optus mobile A spare phone on Optus covers urgent calls when your main line has no signal.
• Wi-Fi hotspot Tether a laptop to a phone on another network when the home connection stops, which keeps basic browsing and email moving.
• Account website Open the account area in a browser when the app will not load, then check a bill or change a setting from a computer.

Problems at the same time as TPG Telecom

Since 28 October, all 3 of TPG Telecom's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report TPG Telecom problems

The busiest hour for reports about TPG Telecom is 09:00 to 10:00 Central European time, and the busiest day is Thursday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

TPG Telecom IP address, servers and network

Service updates from @TPG_Telecom

No posts about problems from @TPG_Telecom in the last 14 days. The latest is from .