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Is Roku down right now? Live status and outage tracker

No, Roku is up.

No widespread outage detected. 6 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

164 reports in total, counted in 15-minute windows

In the last hour, 6 problem reports came in for Roku, against about 11 at this time on a usual day. Over the last 24 hours there were 164 reports. Worldwide, most recent reports were about server connection (37%) and video streaming (37%). The last spike in reports was 48 h ago and lasted 1 h 26 min. These are user reports from the US, where most people report Roku problems.

Around the world right now: normal in 71 other countries. Most reports in the last hour: Finland 1. By country

In the past 24 hours, 164 user reports came in for Roku. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 8 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
6
75% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
8
8 reports, 1 h ago
Last 24 hours

Roku outages and problems

In the past 24 hours, 164 user reports came in for Roku. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 8 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Roku stayed at their usual level the whole time.
Report categories

What people can report about Roku

What went wrong

What people said was wrong in recent problem reports for Roku worldwide.

  1. Server Connection37%
  2. Video Streaming37%
  3. App26%

Share of 19 recent reports that said what was wrong, from every country listed below.

World map

Roku reports around the world

In the last 24 hours, 152 problem reports about Roku came in from 7 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 11144
Finland Normal 11
Canada Normal 03
The UK Normal 01
Brazil Normal 01
South Africa Normal 01
Denmark Normal 01
Argentina Normal 00
The Netherlands Normal 00
Germany Normal 00
Belgium Normal 00
France Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Roku problem spikes, last 30 days

Since 28 October, Roku had 1 outage spike and 2 periods of elevated reports. The longest lasted 1 h 26 min, on 29 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: 27 reports
  • Thu 29 Oct: 209 reports (outage spike that day)
  • Fri 30 Oct: 145 reports
  • Sat 31 Oct: 162 reports
  • Sun 1 Nov: no data
  • Outage
    Thu 29 Oct, 22:13–23:39
    Lasted 1 h 26 min
    21peak reports
  • Elevated reports
    Thu 29 Oct, 20:25–20:41
    Lasted 16 min
    10peak reports
  • Elevated reports
    Tue 27 Oct, 21:51–22:08
    Lasted 17 min
    11peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US257
  • Canada8
  • Brazil1
  • Denmark1
  • Finland1
  • The UK1
  • Mexico1
  • Sweden1

Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Roku not working

Roku is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach roku.com over your own connection, right now. Nothing is sent to us or stored.

  1. Restart the channel

    Press Home, then reopen the app from the Home screen. This clears a stuck screen without changing any settings.

  2. Check the connection

    Go to Settings > Network > Check connection. If that fails, open Settings > Network > Set up connection and pick your Wi-Fi network again. When other apps load and only this one stalls, the network is likely fine.

  3. Restart the device

    Open Settings > System > Power > System restart. If your model does not show that option, unplug the power cord and plug it back in after 10 seconds. A restart clears stuck processes and reloads the system.

  4. Reinstall the channel

    On the Home screen, press * on the app and choose Remove channel. Open Streaming Channels and add the app again. If it still fails after that, use the help centre at https://support.roku.com.

While Roku is down: what to use instead

  • Amazon Fire TV Use it to open streaming apps on a compatible television when your Roku device will not load.
  • Apple TV Use it to watch supported streaming apps when you have an Apple TV connected to the television.
  • Google TV Use it to access streaming apps through a compatible television or streaming device while Roku is unavailable.
  • Built-in TV apps Open the streaming service directly from your smart TV when the Roku app or device is not working.
Your device

Fix Roku on Windows, Mac, Android and iPhone

Roku on Windows

Fix
Clear your browser's cache and cookies, or try using a different web browser to access The Roku Channel. Ensure your browser is updated and disable any ad-blockers that might interfere with Roku.
Check
Check if you can access other streaming sites, or try opening The Roku Channel in an Incognito window. If you receive a specific server error page, the Roku service itself is likely down.
Command Prompt
ping roku.comTest whether Roku's servers reply
nslookup roku.comCheck that Roku's DNS resolves
tracert roku.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Roku on Mac

Fix
Try switching from Safari to Chrome, or clear your website data in Safari's settings to resolve Roku playback issues. Ensure macOS is updated to prevent compatibility issues with the Roku web player.
Check
Open a private browsing window to see if The Roku Channel loads. You can also check if Roku's official support page is reporting active service disruptions.
Terminal
ping -c 4 roku.comTest whether Roku's servers reply
nslookup roku.comCheck that Roku's DNS resolves
traceroute roku.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Roku on Android

Fix
Clear the Roku app's cache in your device settings, or uninstall and reinstall the app from the Google Play Store. Make sure your Android device is connected to a stable Wi-Fi network.
Check
Look for connection error messages within the Roku app, or check if it fails to load content while your other apps work normally. You can also check the Google Play Store for recent reviews reporting Roku crashes.

Roku on iPhone and iPad

Fix
Force close and restart the Roku app, or update it to the latest version via the App Store. If issues persist, reinstall the Roku app and restart your iPhone or iPad.
Check
Check if the Roku app displays a connection error message while your iOS device has working internet. You can also verify if the App Store displays any updates or alerts for the Roku app.
Same time

Problems at the same time as Roku

Since 28 October, all 3 of Roku's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Roku's spikes overlapped one of theirs.

During the latest spike

Roku: Thu 29 Oct, 22:13 to 23:39

55 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Roku problems

The busiest hour for reports about Roku is 01:00 to 02:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 1.4 reports on an average day
  • 01:00 to 02:00: 2.1 reports on an average day
  • 02:00 to 03:00: 1.8 reports on an average day
  • 03:00 to 04:00: 1.4 reports on an average day
  • 04:00 to 05:00: 1.4 reports on an average day
  • 05:00 to 06:00: 0.68 reports on an average day
  • 06:00 to 07:00: 0.43 reports on an average day
  • 07:00 to 08:00: 0.16 reports on an average day
  • 08:00 to 09:00: 0.13 reports on an average day
  • 09:00 to 10:00: 0.25 reports on an average day
  • 10:00 to 11:00: 0.16 reports on an average day
  • 11:00 to 12:00: 0.13 reports on an average day
  • 12:00 to 13:00: 0.29 reports on an average day
  • 13:00 to 14:00: 0.29 reports on an average day
  • 14:00 to 15:00: 0.24 reports on an average day
  • 15:00 to 16:00: 0.61 reports on an average day
  • 16:00 to 17:00: 0.51 reports on an average day
  • 17:00 to 18:00: 0.99 reports on an average day
  • 18:00 to 19:00: 0.39 reports on an average day
  • 19:00 to 20:00: 0.76 reports on an average day
  • 20:00 to 21:00: 1.1 reports on an average day
  • 21:00 to 22:00: 1.3 reports on an average day
  • 22:00 to 23:00: 1.7 reports on an average day
  • 23:00 to 00:00: 0.9 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 9 reports on an average Wednesday
  • Thursday: 44 reports on an average Thursday
  • Friday: 36 reports on an average Friday
  • Saturday: 41 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Roku goes down

Roku makes streaming players and TVs, and its operating system is what many US households use to launch apps such as Netflix and YouTube, so an outage interrupts sign-in, app loading, search and playback. The TV can power on while the service side fails.

During an outage, the home screen can load with blank or slow tiles, and channels may hang on a spinner before failing to launch. Sign-in and account screens may reject credentials; search can return nothing; the Channel Store may fail to refresh; playback may stop with a vague network or unavailable message even when your internet works. Some channels open while others fail, and the pattern can change by region or by account, so the problem is often partial. Check the help centre before a factory reset.

Servers and network

Roku IP address, servers and network

IPv4 addresses
162.159.135.11
Show all 2
  • 162.159.136.11
IPv6 addresses
2606:4700:7::a29f:870b
Show all 2
  • 2606:4700:7::a29f:880b
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Amazon Route 53
HTTPS certificate
Issued by Google Trust Services, valid until 11 Jan 2027 (71 days)
HTTP/3
Not advertised
Our check
Answered in 482 ms

Checked from our server in Frankfurt, Germany, 17 h ago, for www.roku.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.roku.com. Fastest from Madrid (307 ms), slowest from Singapore (1,085 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp406 ms162.159.136.11
ViennaAustriaUp491 ms162.159.136.11
MilanItalyUp · HTTP 302582 ms162.159.135.11
ParisFranceUp420 ms162.159.136.11
AmsterdamNetherlandsUp · HTTP 302471 ms162.159.135.11
MadridSpainUp · HTTP 302307 ms162.159.135.11
WarsawPolandUp · HTTP 302387 ms162.159.135.11
Los AngelesUSAUp443 ms162.159.135.11
São PauloBrazilUp498 ms162.159.135.11
SingaporeSingaporeUp · HTTP 3021,085 ms162.159.135.11
TokyoJapanUp · HTTP 302859 ms162.159.135.11

Checked with check-host.net from its servers in these cities 17 h ago, for www.roku.com. Time is how long each server took to load the page.

Questions

Roku FAQ

Is Roku down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, based on 15-minute windows over the last 24 hours from a public outage-reporting service. Test another app on the same Roku and another device on your Wi-Fi; if they work, restart the player and router. That means your side. If every app fails while other devices work, the issue sits with the device or its network connection.

Why do I get an HDCP error on my Roku?
The HDCP error means the copy-protection handshake between the player and the TV or receiver failed. Reseat the HDMI cable, try a different HDMI port, connect the player straight to the TV, and power cycle both devices. If it returns only on one input or one cable, that part of the chain is the problem.

Why does my Roku keep dropping the Wi-Fi connection?
Weak signal or a router that keeps switching bands can knock the player offline. Move the router closer, restart the player, restart the router, and reconnect to the correct network; if the drop repeats on one app only, check that app's network use before blaming the player.

How do I cancel a subscription I bought through Roku?
Sign in to your account and find the subscriptions section to cancel anything billed through the service. If the charge comes from another provider, such as a channel you signed into directly, cancel it there instead. Check the confirmation email or account page because access can continue until the end of the billing period.

Why does a Roku channel say it is not available in my region?
Some channels and live TV rights are limited to the US, so a channel can fail or disappear when your account country or physical location does not match. Confirm the country on your account and test the same channel on another device; if it still fails, the restriction is usually from the channel, not the player.
For your site

Put the Roku status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Roku status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/roku/"><img src="https://isitdownrightnow.app/badge/roku.svg" alt="Roku status" height="20"></a>
Markdown, for README files
[![Roku status](https://isitdownrightnow.app/badge/roku.svg)](https://isitdownrightnow.app/services/roku/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Roku

The status on this page comes from user-submitted problem reports for Roku, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Roku, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Roku doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.