Cricket Wireless outages and problems
In the past 24 hours, 760 user reports came in for Cricket Wireless. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 8 hours ago. The busiest 15-minute window of the day had 30 reports, about 20 hours ago.
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Elevated reports
Ongoing, started 15 min agoRunning for 15 min13peak reports
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Elevated reports
Ended 45 min agoLasted 15 min12peak reports
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Elevated reports
Ended 2 h agoLasted 15 min12peak reports
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Elevated reports
Ended 3 h agoLasted 15 min15peak reports
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Elevated reports
Ended 5 h agoLasted 15 min13peak reports
Cricket Wireless in October 2026
- Problem reports in October (since 27 October)
- 783
Monthly report for October 2026
What people said was wrong in recent problem reports for Cricket Wireless, as a share of those reports:
- 60% Mobile Signal
- 24% Mobile Internet
- 6% Voice calls
- 5% Texting / SMS
- 2% Billing
- 2% Website
Where Cricket Wireless problem reports come from
Recent reports came from 92 areas. The most came from around Indianapolis, IN, El Paso, TX and Dallas, TX. Share of recent reports by area, named after its biggest town:
- 11% Indianapolis, IN
- 6% El Paso, TX
- 5% Dallas, TX
- 3% San Francisco, CA
- 3% San Antonio, TX
- 2% Atlanta, GA
From 729 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Cricket Wireless problem spikes, last 30 days
Since 27 October, Cricket Wireless had 3 outage spikes and 9 periods of elevated reports. The longest lasted 2 h, on 27 October.
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Elevated reports
Wed 28 Oct, 20:07–21:08Still going14peak reports
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Elevated reports
Wed 28 Oct, 18:31–19:42Lasted 1 h 11 min13peak reports
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Elevated reports
Wed 28 Oct, 17:48–18:08Lasted 20 min15peak reports
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Elevated reports
Wed 28 Oct, 15:48–16:08Lasted 20 min14peak reports
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Elevated reports
Wed 28 Oct, 14:18–15:03Lasted 45 min12peak reports
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Outage
Wed 28 Oct, 12:38–13:53Lasted 1 h 15 min21peak reports
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Elevated reports
Wed 28 Oct, 11:38–12:08Lasted 30 min17peak reports
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Elevated reports
Wed 28 Oct, 05:16–05:33Lasted 17 min12peak reports
4 earlier spikes in this period.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Cricket Wireless not working
When Cricket Wireless itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach mycricket.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Cricket Wireless.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Cricket Wireless is down: what to use instead
- Wi-Fi Calling If your phone has Wi-Fi Calling turned on, use it over home or public Wi-Fi for calls and texts while the mobile network is down.
- Another phone Borrow a phone on a different carrier for calls that cannot wait.
- Website Open the site in a browser instead of the app when you need account access and the app will not load.
- Refill card Buy a refill card at a store and add it from the site or by calling if in-app payment fails.
Biggest Cricket Wireless problems so far
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1
OutageLasted 2 h31reports in 15 min
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2
OutageLasted 1 h 15 min21reports in 15 min
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3
OutageLasted 1 h21reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Cricket Wireless
Since 27 October, all 12 of Cricket Wireless's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football12 times
- Astound11 times
- TalkTalk10 times
- ADP10 times
- 3 (Three)10 times
- AT&T10 times
How many of Cricket Wireless's spikes overlapped one of theirs.
During the latest spike
Cricket Wireless: Wed 28 Oct, since 20:07
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:08
- TalkTalk, outage,08:53 to 20:38
- Character.AI, outage,12:23 to 21:08
- Honda Link, outage,12:23 to 21:08
- ADP, outage,13:38 to 21:08
- YouTube, outage,15:08 to 21:08
- USPS, outage,15:38 to 21:08
- Fanduel, outage,15:53 to 21:08
38 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Cricket Wireless IP address, servers and network
Checking mycricket.com from our server…
Service updates from @Cricketnation
No posts about problems from @Cricketnation in the last 14 days. The latest is from .
How we track Cricket Wireless
The status on this page comes from user-submitted problem reports for Cricket Wireless, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cricket Wireless, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Cricket Wireless doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.