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Cricket Wireless mycricket.com

Is Cricket Wireless down right now? Live status and outage tracker

Partly. Cricket Wireless has problems for some users.

Users are reporting a partial outage: 42 problem reports in the last hour, more than usual.

Problems Spike in progress since 20:07 Data refreshes every 5 minutes
What you can do
User reports, last 24 hours, 15 minutes a segment: 69 flowing, 25 slow (elevated), 2 jammed (outage)

User reports, last 24 hours

760 reports in total, counted in 15-minute windows

  • Normal
  • Elevated
  • Outage
  • Usual level

In the last hour, 42 problem reports came in for Cricket Wireless, against about 16 at this time on a usual day. Over the last 24 hours there were 760 reports, most about mobile signal (60%) and mobile internet (24%), from 92 areas led by Indianapolis, IN and El Paso, TX. A spike in reports is going on now; it started 1 h ago. These are user reports from the US, where most people report Cricket Wireless problems.

In the past 24 hours, 760 user reports came in for Cricket Wireless. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day. The most recent spike big enough to count as an outage was 8 hours ago. The busiest 15-minute window of the day had 30 reports, about 20 hours ago.
Reports, last hour
42
20% on the hour before
Uptime, 24 h
97.92%
30 min of outage
Last outage
7 h ago
Lasted 1 h 15 min
Busiest 15 minutes
30
30 reports, 20 h ago
Last 24 hours

Cricket Wireless outages and problems

In the past 24 hours, 760 user reports came in for Cricket Wireless. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 8 hours ago. The busiest 15-minute window of the day had 30 reports, about 20 hours ago.

  • Elevated reports
    Ongoing, started 15 min ago
    Running for 15 min
    13peak reports
  • Elevated reports
    Ended 45 min ago
    Lasted 15 min
    12peak reports
  • Elevated reports
    Ended 2 h ago
    Lasted 15 min
    12peak reports
  • Elevated reports
    Ended 3 h ago
    Lasted 15 min
    15peak reports
  • Elevated reports
    Ended 5 h ago
    Lasted 15 min
    13peak reports
This month

Cricket Wireless in October 2026

Problem reports in October (since 27 October)
783

Monthly report for October 2026

What people said was wrong in recent problem reports for Cricket Wireless, as a share of those reports:

  • 60% Mobile Signal
  • 24% Mobile Internet
  • 6% Voice calls
  • 5% Texting / SMS
  • 2% Billing
  • 2% Website
Report map

Where Cricket Wireless problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 92 areas. The most came from around Indianapolis, IN, El Paso, TX and Dallas, TX. Share of recent reports by area, named after its biggest town:

  • 11% Indianapolis, IN
  • 6% El Paso, TX
  • 5% Dallas, TX
  • 3% San Francisco, CA
  • 3% San Antonio, TX
  • 2% Atlanta, GA

From 729 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Cricket Wireless problem spikes, last 30 days

Since 27 October, Cricket Wireless had 3 outage spikes and 9 periods of elevated reports. The longest lasted 2 h, on 27 October.

  • Elevated reports
    Wed 28 Oct, 20:07–21:08
    Still going
    14peak reports
  • Elevated reports
    Wed 28 Oct, 18:31–19:42
    Lasted 1 h 11 min
    13peak reports
  • Elevated reports
    Wed 28 Oct, 17:48–18:08
    Lasted 20 min
    15peak reports
  • Elevated reports
    Wed 28 Oct, 15:48–16:08
    Lasted 20 min
    14peak reports
  • Elevated reports
    Wed 28 Oct, 14:18–15:03
    Lasted 45 min
    12peak reports
  • Outage
    Wed 28 Oct, 12:38–13:53
    Lasted 1 h 15 min
    21peak reports
  • Elevated reports
    Wed 28 Oct, 11:38–12:08
    Lasted 30 min
    17peak reports
  • Elevated reports
    Wed 28 Oct, 05:16–05:33
    Lasted 17 min
    12peak reports

4 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Cricket Wireless not working

When Cricket Wireless itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach mycricket.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Cricket Wireless.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Cricket Wireless is down: what to use instead

  • Wi-Fi Calling If your phone has Wi-Fi Calling turned on, use it over home or public Wi-Fi for calls and texts while the mobile network is down.
  • Another phone Borrow a phone on a different carrier for calls that cannot wait.
  • Website Open the site in a browser instead of the app when you need account access and the app will not load.
  • Refill card Buy a refill card at a store and add it from the site or by calling if in-app payment fails.
Ranked by peak

Biggest Cricket Wireless problems so far

  1. 1
    OutageLasted 2 h
    31reports in 15 min
  2. 2
    OutageLasted 1 h 15 min
    21reports in 15 min
  3. 3
    OutageLasted 1 h
    21reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as Cricket Wireless

Since 27 October, all 12 of Cricket Wireless's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

Cricket Wireless IP address, servers and network

Checking mycricket.com from our server…

For your site

Put the Cricket Wireless status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Cricket Wireless status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/cricket-wireless/"><img src="https://isitdownrightnow.app/badge/cricket-wireless.svg" alt="Cricket Wireless status" height="20"></a>
Markdown, for README files
[![Cricket Wireless status](https://isitdownrightnow.app/badge/cricket-wireless.svg)](https://isitdownrightnow.app/services/cricket-wireless/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Cricket Wireless

The status on this page comes from user-submitted problem reports for Cricket Wireless, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cricket Wireless, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Cricket Wireless doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services