Starry Internet outages and problems
In the past 24 hours, 30 user reports came in for Starry Internet. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Starry Internet in October 2026
- Problem reports in October (since 27 October)
- 32
Monthly report for October 2026
What people said was wrong in recent problem reports for Starry Internet, as a share of those reports:
- 67% WiFi
- 33% Broadband Internet
Where Starry Internet problem reports come from
Recent reports came from 4 areas. The most came from around Los Angeles, CA, Boston, MA and New York City, NY. Share of recent reports by area, named after its biggest town:
- 42% Los Angeles, CA
- 25% Boston, MA
- 21% New York City, NY
- 13% Washington, DC
From 24 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Starry Internet problem spikes, last 30 days
Since 27 October, Starry Internet had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Starry Internet not working
Starry Internet is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach starry.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Starry Internet.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Starry Internet is down: what to use instead
- Phone hotspot Tether your phone for email.
- Cellular data Switch your laptop to a mobile plan if you have one, because a phone screen makes long forms painful and a real keyboard saves time.
- Public Wi-Fi Use a library or cafe network for large downloads, but save sensitive logins for a trusted connection.
- Library computer Book a public terminal for an hour when you must print a document or check a portal.
Starry Internet IP address, servers and network
Checking starry.com from our server…
Service updates from @StarryInternet
No posts about problems from @StarryInternet in the last 14 days. The latest is from .
How we track Starry Internet
The status on this page comes from user-submitted problem reports for Starry Internet, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Starry Internet, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Starry Internet doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.