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Is FedEx down right now? Live status and outage tracker

Partly. FedEx has problems for some users.

Users are reporting a partial outage: 25 problem reports in the last hour, more than usual.

Problems Last spike 46 min ago Updated 1 min ago Data refreshes every 5 minutes

What you can do Help centre

User reports, last 24 hours, 15 minutes a segment: 86 flowing 9 slow (elevated) 1 jammed (outage)

User reports, last 24 hours

334 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 25 problem reports came in for FedEx, against about 8 at this time on a usual day. Over the last 24 hours there were 334 reports, most about tracking (39%) and app (35%), from 84 areas led by New York City, NY and Seattle, WA. The last spike in reports was 46 min ago and lasted 1 h 45 min. These are user reports from the US, where most people report FedEx problems.

In other countries right now: the UK, normal (0 reports in the last hour)

Reports, last hour

54% on the hour before

Uptime, 24 h

98.96%

15 min of outage

Last outage

45 min ago

Lasted 1 h 45 min

Busiest 15 minutes

16 reports, 1 h ago

Last 24 hours

FedEx outages and problems

In the past 24 hours, 334 user reports came in for FedEx. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 16 reports, about 1 hour ago.

Outage

Ended 45 min ago

Lasted 1 h 45 min

16peak reports
Elevated reports

Ended 4 h ago

Lasted 30 min

11peak reports
Elevated reports

Ended 6 h ago

Lasted 30 min

11peak reports

This month

FedEx in October 2026

Problem reports in October (since 27 October): 340

Monthly report for October 2026

What people said was wrong in recent problem reports for FedEx, as a share of those reports:

39% Tracking
35% App
13% Website
9% Login
4% Checkout

Report map

Where FedEx problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 84 areas. The most came from around New York City, NY, Seattle, WA and Washington, DC. Share of recent reports by area, named after its biggest town:

7% New York City, NY
5% Seattle, WA
4% Washington, DC
4% Chicago, IL
4% Philadelphia, PA
3% Dallas, TX

From 311 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

FedEx problem spikes, last 30 days

Since 27 October, FedEx had 3 outage spikes and 1 period of elevated reports. The longest lasted 1 h 45 min, on 28 October.

Outage

Wed 28 Oct, 18:33–20:18

Lasted 1 h 45 min

18peak reports
Elevated reports

Wed 28 Oct, 17:22–17:37

Lasted 15 min

13peak reports
Outage

Wed 28 Oct, 16:18–16:48

Lasted 30 min

15peak reports
Outage

Wed 28 Oct, 14:48–15:18

Lasted 30 min

13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix FedEx not working

When FedEx itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach fedex.com over your own connection, right now. Nothing is sent to us or stored.

Open FedEx in a private window
Load the FedEx site in a private window with Ctrl+Shift+N on Windows or Command+Shift+N on Mac, then retry the tracking number. If the page loads there, clear cookies and site data for the service in your normal browser and sign in again.
Retry the tracking number in the FedEx app
Open the FedEx app and enter the same tracking number there; if it returns details, the problem is with your browser session. Clear site data for the service in your normal browser and sign in again.
Clear the FedEx app cache on Android
Tap Clear cache under Settings > Apps > FedEx > Storage & cache. If the same screen fails after you reopen the app, use Clear storage and sign in again; this wipes saved app data but can clear a broken state.
Contact FedEx support
If those steps fail, open the help centre at http://www.fedex.com/us/customersupport and use the contact options there. Include the tracking number and the exact wording of any error message you see.

While FedEx is down: what to use instead

FedEx website Open the website in a browser when the app stalls on tracking or label pages; the desktop flow may still load.
Customer service phone line Call the phone line when you need an answer about a shipment and the tracking page will not load.
UPS UPS helps if you need to send a parcel and the pickup or label flow in the app fails.
DHL DHL covers international shipments when booking through the app keeps stalling.

Same time

Problems at the same time as FedEx

Since 27 October, all 4 of FedEx's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of FedEx's spikes overlapped one of theirs.

During the latest spike

FedEx: Wed 28 Oct, 18:33 to 20:18

71 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report FedEx problems

The busiest hour for reports about FedEx is 18:00 to 19:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when FedEx goes down

FedEx moves parcels and freight for households and businesses. When the service has a problem, you may lose tracking updates and label creation, so a shipment you need to send or follow stalls.

Tracking is usually the first thing to wobble: the tracking page can fail to load, or a valid tracking number comes back with no result while the package itself is still moving. Label creation and rate quotes can stall at the same time, so you may not be able to print a label or confirm a shipping cost. A regional hub problem can break tracking for one area while the rest of the site works. The status at the top counts user problem reports in 15-minute windows over the last 24 hours; it does not come from a direct check of FedEx systems, and a partial outage can look large when one feature fails for a busy region.

Servers and network

FedEx IP address, servers and network

Checking fedex.com from our server…

Questions

FedEx FAQ

Is FedEx down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or monitor the service, and it never checks from multiple locations. To tell whether the trouble is only on your side, try the same page on another network or device, and open it in a private window after clearing the site's cookies.

Why does the FedEx tracking page show no record found for my tracking number?

That message often appears after a label is created but before the first scan, and scans can lag by hours or longer during busy periods. Recheck the number for typos, then track it again later. If the package was dropped off or picked up and the message does not change, contact the help centre at http://www.fedex.com/us/customersupport.

Why does the FedEx app sign me out or fail when I try to log in?

Start by signing in on the website with the same account; if that works, reinstall the app and clear its stored data. A password reset can help if the app rejects the login without an error code. If the app still fails, use the help centre at http://www.fedex.com/us/customersupport.

Why does FedEx show my package as delivered when it is not at my door?

Delivery scans can post before a driver finishes the route, and some packages are left with a neighbor or in a mailroom. Check the tracking page for a delivery location note, then look around the property and ask anyone who shares the address. If the package is still missing, contact the help centre at http://www.fedex.com/us/customersupport.

Why can't I redirect a FedEx package or put it on hold?

Not every shipment allows a redirect or hold; the option depends on the service, the shipper's settings, the package status, and your account access. Open the tracking page for that package and look for the delivery options link. If the link is missing, ask the shipper to change the address or contact the help centre at http://www.fedex.com/us/customersupport.

For your site

Put the FedEx status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/fedex/"><img src="https://isitdownrightnow.app/badge/fedex.svg" alt="FedEx status" height="20"></a>

Markdown, for README files

[![FedEx status](https://isitdownrightnow.app/badge/fedex.svg)](https://isitdownrightnow.app/services/fedex/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track FedEx

The status on this page comes from user-submitted problem reports for FedEx, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for FedEx, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. FedEx doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.