Star Trek Online outages and problems
In the past 24 hours, 22 user reports came in for Star Trek Online. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Star Trek Online in October 2026
- Problem reports in October (since 28 October)
- 22
Monthly report for October 2026
What people said was wrong in recent problem reports for Star Trek Online, as a share of those reports:
- 75% Server Connection
- 25% Login
Where Star Trek Online problem reports come from
Recent reports came from 13 areas. The most came from around Boston, MA, Indianapolis, IN and Philadelphia, PA. Share of recent reports by area, named after its biggest town:
- 9% Boston, MA
- 9% Indianapolis, IN
- 9% Philadelphia, PA
- 9% San Antonio, TX
- 5% Providence, RI
- 5% Detroit, MI
From 22 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Star Trek Online problem spikes, last 30 days
Since 28 October, Star Trek Online had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Star Trek Online not working
Star Trek Online is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach arcgames.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Star Trek Online.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Star Trek Online is down: what to use instead
- Star Trek Fleet Command This mobile strategy game runs on phone or tablet when you want a Star Trek title away from the PC or console client.
- Star Trek: Resurgence Play this single-player Star Trek story game when you want the setting and no server connection in the way.
- Steam Try the Steam version when your usual PC launcher is the part that fails to start or update, since it is another route to the same game.
- Console version Use the PlayStation or Xbox version when your PC client won't start; it is a separate platform, so your PC characters stay on PC.
Star Trek Online IP address, servers and network
Checking arcgames.com from our server…
Service updates from @trekonlinegame
No posts about problems from @trekonlinegame in the last 14 days. The latest is from .
Put the Star Trek Online status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/star-trek-online/"><img src="https://isitdownrightnow.app/badge/star-trek-online.svg" alt="Star Trek Online status" height="20"></a>[](https://isitdownrightnow.app/services/star-trek-online/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Star Trek Online
The status on this page comes from user-submitted problem reports for Star Trek Online, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Star Trek Online, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Star Trek Online doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.