PostNL outages and problems
User reports, last 24 hours
209 reports in total, counted in 15-minute windows
No problem reports came in for PostNL in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 209 reports. The last spike in reports was 11 h ago and lasted 30 min. These are user reports from the Netherlands, where most people report PostNL problems.
- NormalClose to the usual level23 h 30 min · 171 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average30 min · 38 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 209 user reports came in for PostNL. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 22 reports, about 11 hours ago.
-
Outage
Ended 11 h agoLasted 30 min22peak reports
PostNL in November 2026
- Problem reports in November (since 4 November)
- 211
Monthly report for November 2026
People who report a problem with PostNL to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- App
- Afrekenen
- Volgen
PostNL problem spikes, last 30 days
Since 4 November, PostNL had 1 outage spike and 1 period of elevated reports. The longest lasted 30 min, on 4 November.
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Outage
Wed 4 Nov, 15:42–16:12Lasted 30 min24peak reports
-
Elevated reports
Wed 4 Nov, 14:31–14:52Lasted 21 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix PostNL not working
PostNL is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach postnl.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not PostNL.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While PostNL is down: what to use instead
- DHL Parcel Use it for sending a parcel within the Netherlands or to many foreign addresses when you do not need PostNL delivery.
- DPD It helps when a webshop lets you choose another carrier, or when you need a separate parcel label while PostNL online tools fail.
- UPS Use it for business parcels or international shipments if you need a carrier with drop off points and scheduled delivery.
- Retailer order page If you are waiting for an online order, the shop account or shipping email may still show the parcel status and pickup instructions.
Problems at the same time as PostNL
Since 4 November, all 2 of PostNL's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet2 times
- Klarmobil2 times
- Postbank2 times
- Sainsbury’s2 times
- Banco do Brasil2 times
- GOV.BR2 times
How many of PostNL's spikes overlapped one of theirs.
During the latest spike
PostNL: Wed 4 Nov, 15:42 to 16:12
- Klarmobil, outage,05:57 to 23:27
- Postbank, outage,07:12 to 21:27
- Sainsbury’s, outage,07:42 to 5 Nov 00:12
- Banco do Brasil, outage,09:42 to 18:57
- GOV.BR, outage,10:12 to 23:27
- ITV, outage,10:12 to 17:57
- USPS, outage,10:42 to 5 Nov 01:57
- eCAC, outage,11:27 to 20:57
79 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report PostNL problems
The busiest hour for reports about PostNL is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.03 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.13 reports on an average day
- 07:00 to 08:00: 0.18 reports on an average day
- 08:00 to 09:00: 0.4 reports on an average day
- 09:00 to 10:00: 0.39 reports on an average day
- 10:00 to 11:00: 0.59 reports on an average day
- 11:00 to 12:00: 0.14 reports on an average day
- 12:00 to 13:00: 0.43 reports on an average day
- 13:00 to 14:00: 0.32 reports on an average day
- 14:00 to 15:00: 0.39 reports on an average day
- 15:00 to 16:00: 0.42 reports on an average day
- 16:00 to 17:00: 0.56 reports on an average day
- 17:00 to 18:00: 0.48 reports on an average day
- 18:00 to 19:00: 0.33 reports on an average day
- 19:00 to 20:00: 0.38 reports on an average day
- 20:00 to 21:00: 0.34 reports on an average day
- 21:00 to 22:00: 0.2 reports on an average day
- 22:00 to 23:00: 0.13 reports on an average day
- 23:00 to 00:00: 0.07 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 43 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
PostNL IP address, servers and network
Checking postnl.nl from our server…
Service updates from @PostNL
No posts about problems from @PostNL in the last 14 days. The latest is from .
Contact PostNL support
Tip: PostNL doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the PostNL status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/postnl/"><img src="https://isitdownrightnow.app/badge/postnl.svg" alt="PostNL status" height="20"></a>[](https://isitdownrightnow.app/services/postnl/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track PostNL
The status on this page comes from user-submitted problem reports for PostNL, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for PostNL, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. PostNL doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.