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TWINT twint.ch

Is TWINT down right now? Live status and outage tracker

No, TWINT is up.

No widespread outage detected. 2 user reports in the last hour is within the normal range.

TWINT's own status page: www.twint.ch

Live Last spike on 29 Oct Updated 2 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

43 reports in total, counted in 15-minute windows

In the last hour, 2 problem reports came in for TWINT, and at this time of day there are usually almost none. Over the last 24 hours there were 43 reports. Most recent reports were about send or receive money (70%) and pay online (30%). The last spike in reports was 64 h ago and lasted 1 h 32 min.

NormalClose to the usual level24 h · 43 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

None the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

3 reports, 9 h ago

Last 24 hours

TWINT outages and problems

In the past 24 hours, 43 user reports came in for TWINT. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for TWINT stayed at their usual level the whole time.

Official status

What TWINT's status page says

Checking www.twint.ch…

Report categories

What people can report about TWINT

What went wrong

What people said was wrong in recent problem reports for TWINT.

Send or Receive Money70%
Pay Online30%

Share of 10 recent reports that said what was wrong.

Last 30 days

TWINT problem spikes, last 30 days

Since 5 October, TWINT had 1 outage spike.

Outage

Thu 29 Oct, 06:37–08:09

Lasted 1 h 32 min

35peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix TWINT not working

TWINT is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Check your connection and restart the app
TWINT needs a working data connection, so switch between Wi-Fi and mobile data and try again. If the app still hangs on the loading screen, close it fully from the app switcher and reopen it.
Look at the official status page
The service itself can be down while your phone and settings are fine. Check the official status page at https://www.twint.ch/en/status/ before you spend more time on your own setup. On this site, the status at the top of the page shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours.
Confirm your bank link and balance
Open the app, go to your profile, and check that your bank account or prepaid credit is still linked and has funds available. If your bank shows as disconnected, reconnect it there, since bank-side reauthorisations are a common cause of failed payments. If you use prepaid, top up at a sales point that carries TWINT credit.
Update the app or reinstall it
An outdated app can break logins and payments after a server-side change, so install the latest version from the App Store or Google Play. If that changes nothing, back up your data where the app offers it, then delete the app and reinstall it, and register again with your mobile number and password. If the problem survives a reinstall, use the help centre at https://twint.ch/en/help/.

While TWINT is down: what to use instead

Card at the terminal At a shop till, tap or insert your debit or credit card on the same terminal, because the card payment runs over the card network and does not depend on the app.
Apple Pay or Google Pay If your bank card is already stored in your phone wallet, you can still pay by phone at contactless terminals and in many online shops.
E-banking transfer To pay back a friend or settle an invoice, send the money from your bank's e-banking app with their IBAN; it arrives slower but has nothing to do with the service.
Cash Cash still works at a market stall or a farm shop that only takes mobile payments when nothing is broken.

Your device

Fix TWINT on Windows, Mac, Android and iPhone

TWINT on Windows

Fix: Clear your browser cache and disable any active VPNs that might block secure Twint payment gateways. Try using a different browser to load the Twint QR checkout code.
Check: Check if Twint is down on Windows by loading a merchant's Twint payment gateway or visiting the official Twint status page. If the QR code fails to generate while other sites work, Twint may be offline.

Command Prompt

ping twint.chTest whether Twint's servers reply

nslookup twint.chCheck that Twint's DNS resolves

tracert twint.chTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

TWINT on Mac

Fix: Disable content blockers or VPNs in Safari or Chrome that might prevent Twint payment screens from loading. You can also try completing the Twint transaction in an incognito window.
Check: Verify if Twint is experiencing issues on Mac by checking if online shop checkout pages can successfully render the Twint payment QR code. Alternatively, visit the Twint status portal to check for active outages.

Terminal

ping -c 4 twint.chTest whether Twint's servers reply

nslookup twint.chCheck that Twint's DNS resolves

traceroute twint.chTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

TWINT on Android

Fix: Fix Twint on Android by clearing the app's cache in your system settings and updating the app via the Google Play Store. Switching from Wi-Fi to mobile data can also resolve connection issues.
Check: To tell if Twint is down on Android, open the app and check if it fails to load your account details or displays connection errors. You can also check for service status updates on the Google Play Store page.

TWINT on iPhone and iPad

Fix: Fix Twint on iOS by updating the app through the App Store and restarting your iPhone. If the app still fails, try toggling your internet connection or reinstalling the Twint app.
Check: Check if Twint is down on iOS by opening the app and looking for connection timeout errors. You can also check the App Store reviews or the official Twint support page for service status.

Same time

Problems at the same time as TWINT

Since 5 October, TWINT's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

TWINT: Thu 29 Oct, 06:37 to 08:09

40 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report TWINT problems

The busiest hour for reports about TWINT is 12:00 to 13:00 Central European time, and the busiest day is Thursday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when TWINT goes down

TWINT is the Swiss mobile payment app tied to your bank account, used for paying at checkout tills, settling up with friends, and buying online. When it goes down, you cannot send or receive money, and store payments fail at the till even though your card still works.

The first thing people notice is a failed QR code payment at a shop counter or a transfer that spins and then errors out. Loading the app itself usually still works, so the list of past transactions stays visible while anything requiring the network, like a peer-to-peer payment or an online checkout, refuses to complete. Larger problems tend to hit everyone at once because there is one shared backend, but smaller glitches are often partial: you might be able to send money while a friend's payment bounces, or one merchant's terminal fails while the next works fine. If it seems stuck, waiting a few minutes and retrying the same payment often settles it, and the official status page will show whether the service itself is having a bad day.

Servers and network

TWINT IP address, servers and network

IPv4 addresses: 104.20.29.33
Show all 2
172.66.158.215
IPv6 addresses: 2606:4700:10::6814:1d21
Show all 2
2606:4700:10::ac42:9ed7
Network: AS13335 · Cloudflare, Inc., registered in the United States
Served through: Cloudflare · our check was answered by its Amsterdam (AMS) data centre
DNS hosted by: Microsoft Azure DNS
HTTPS certificate: Issued by Let's Encrypt, valid until 14 Dec 2026 (43 days)
HTTP/3: Supported
Our check: Answered in 382 ms

Checked from our server in Frankfurt, Germany, 5 days ago, for www.twint.ch. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.twint.ch. 7 of the answers turned the automated check away (HTTP 403), which many sites do with bots; the site itself was up. Fastest from São Paulo (33 ms), slowest from Milan (984 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up	984 ms	172.66.158.215
ViennaAustria	Up	906 ms	104.20.29.33
MilanItaly	Up	984 ms	104.20.29.33
ParisFrance	Up	974 ms	172.66.158.215
AmsterdamNetherlands	Up · HTTP 403	59 ms	104.20.29.33
MadridSpain	Up · HTTP 403	56 ms	104.20.29.33
WarsawPoland	Up · HTTP 403	128 ms	172.66.158.215
Los AngelesUSA	Up · HTTP 403	124 ms	104.20.29.33
São PauloBrazil	Up · HTTP 403	33 ms	104.20.29.33
SingaporeSingapore	Up · HTTP 403	415 ms	172.66.158.215
TokyoJapan	Up · HTTP 403	60 ms	172.66.158.215

Checked with check-host.net from its servers in these cities 5 days ago, for www.twint.ch. Time is how long each server took to load the page.

Questions

TWINT FAQ

Is TWINT down right now?

The status at the top of this page shows whether TWINT problem reports are above their usual level over the last 24 hours, counted in 15-minute windows. It only reflects reports from users, so a quiet graph does not always mean everything is fine for you. To tell whether the problem is on your side, try the app on another device or a different internet connection, check that your registered SIM card is in the phone, and see whether the official status page at https://www.twint.ch/en/status/ mentions a fault or maintenance.

Why does my bank app or browser say TWINT was not detected when I try to pay?

That message usually means the payment flow could not hand you over to the TWINT app, not that the service itself is down. Make sure the TWINT app is installed on the same phone you are shopping from, that it is up to date, and that you open the shop or bank page in that phone's normal browser rather than a private or in-app window. If it still fails, close the TWINT app completely and start the payment again.

My payment went through in the shop but the amount is stuck as pending in the TWINT app. Is that normal?

Yes, a payment can sit as pending for a short while before the transfer to your bank account completes, so the balance in the app may lag behind what you actually spent. Give it some time and check again with your bank statement. If an amount stays pending for more than a day or a transaction shows twice, contact the support in the TWINT app or the help centre at https://twint.ch/en/help/.

I get an error when registering my number in the TWINT app. What should I check first?

Registration fails most often because the SIM card in the phone does not match the number you are registering, or because your mobile contract is with a bank or provider pairing that TWINT does not support there. Confirm the app can read SMS on that SIM, that you are on a Swiss mobile number, and that the app has permission to send SMS. If the verification SMS never arrives, restart the phone and try again.

Can I use TWINT abroad, for example to pay in a foreign online shop?

TWINT is meant for payments inside Switzerland, so foreign online shops that do not offer it as a payment method will not accept it no matter what. Paying with the app abroad also depends on your phone having a working data or roaming connection, since payments need to reach your bank. If the app only misbehaves while you travel, the roaming connection is often the cause, not TWINT itself.

For your site

Put the TWINT status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/twint/"><img src="https://isitdownrightnow.app/badge/twint.svg" alt="TWINT status" height="20"></a>

Markdown, for README files

[![TWINT status](https://isitdownrightnow.app/badge/twint.svg)](https://isitdownrightnow.app/services/twint/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track TWINT

The status on this page comes from user-submitted problem reports for TWINT, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TWINT, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from TWINT's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.