Is Personal down right now? Live status and outage tracker

Personal outages and problems

User reports, last 24 hours

647 reports in total, counted in 15-minute windows

In the last hour, 7 problem reports came in for Personal, against about 12 at this time on a usual day. Over the last 24 hours there were 647 reports. Most recent reports were about broadband internet (45%) and WiFi (22%). The last spike in reports was 5 h ago and lasted 15 min. These are user reports from Argentina, where most people report Personal problems.

50 25

24 h ago18 h12 h6 hNow

• NormalClose to the usual level19 h · 309 reports
• ElevatedMore than 1.5 times the usual level3 h 30 min · 162 reports
• OutageMore than twice the usual level and far above the day's average1 h 30 min · 176 reports
• Usual levelWhat a usual day sees at that timeAbout 12 an hour now

Reports, last hour

7

68% on the hour before

Uptime, 24 h

93.75%

1 h 30 min of outage

Last outage

12 h ago

Lasted 30 min

Busiest 15 minutes

50

50 reports, 22 h ago

In the past 24 hours, 647 user reports came in for Personal. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day.

The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 50 reports, about 22 hours ago.

• Elevated reports
  Ended 10 h ago

  Lasted 15 min
  12peak reports
• Elevated reports
  Ended 12 h ago

  Lasted 15 min
  10peak reports
• Outage
  Ended 12 h ago

  Lasted 30 min
  17peak reports
• Elevated reports
  Ended 14 h ago

  Lasted 30 min
  11peak reports
• Elevated reports
  Ended 16 h ago

  Lasted 30 min
  11peak reports

Personal in November 2026

Problem reports in November (since 3 November)

722

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Personal.

1. Broadband Internet45%
2. WiFi22%
3. Mobile Internet17%
4. TV7%
5. Mobile Signal5%
6. Mobile Money2%

Share of 179 recent reports that said what was wrong.

Personal problem spikes, last 30 days

Since 3 November, Personal had 3 outage spikes and 9 periods of elevated reports. The longest lasted 2 h, on 4 November.

• Elevated reports
  Wed 4 Nov, 21:31–21:46

  Lasted 15 min
  11peak reports
• Elevated reports
  Wed 4 Nov, 18:45–19:02

  Lasted 17 min
  11peak reports
• Elevated reports
  Wed 4 Nov, 16:42–16:57

  Lasted 15 min
  14peak reports
• Elevated reports
  Wed 4 Nov, 15:12–15:27

  Lasted 15 min
  10peak reports
• Outage
  Wed 4 Nov, 14:07–14:42

  Lasted 36 min
  18peak reports
• Elevated reports
  Wed 4 Nov, 12:42–13:12

  Lasted 30 min
  16peak reports
• Elevated reports
  Wed 4 Nov, 11:44–12:02

  Lasted 18 min
  12peak reports
• Elevated reports
  Wed 4 Nov, 10:57–11:27

  Lasted 30 min
  14peak reports

4 earlier spikes in this period.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• Argentina676
• Paraguay7

Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Personal not working

Personal is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Personal.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Personal is down: what to use instead

• Wi-Fi If mobile data fails but your line still has signal, use a trusted Wi-Fi network for messaging, banking, maps, and calls through apps.
• SMS and regular calls If internet access is the only part failing, send an SMS or place a normal call instead of relying on chat apps.
• Claro Argentina A Claro line can help if you have a second SIM, an eSIM, or another phone available and need mobile data on a different network.
• Movistar Argentina A Movistar line is another fallback for calls or data when you can switch devices, SIMs, or hotspots.

Biggest Personal problems so far

1. 1
   Wed 4 Nov 2026, 03:27

   OutageLasted 2 h
   66reports in 15 min
2. 2
   Wed 4 Nov 2026, 05:57

   OutageLasted 1 h 15 min
   31reports in 15 min
3. 3
   Wed 4 Nov 2026, 14:07

   OutageLasted 36 min
   18reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Problems at the same time as Personal

Since 3 November, all 12 of Personal's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Personal problems

The busiest hour for reports about Personal is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Personal IP address, servers and network

Service updates from @PersonalAr

No posts about problems from @PersonalAr in the last 14 days. The latest is from .