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Nintendo Switch Online nintendo.com

Is Nintendo Switch Online down right now? Live status and outage tracker

No, Nintendo Switch Online is up.

No widespread outage detected. 9 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

47 reports in total, counted in 15-minute windows

In the last hour, 9 problem reports came in for Nintendo Switch Online, and at this time of day there are usually almost none. Over the last 24 hours there were 47 reports. Worldwide, most recent reports were about server connection (43%) and login (29%). The last spike in reports was 48 h ago and lasted 17 min. These are user reports from the US, where most people report Nintendo Switch Online problems.

Around the world right now: normal in 71 other countries. By country

In the past 24 hours, 47 user reports came in for Nintendo Switch Online. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 5 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
9
80% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
5
5 reports, 30 min ago
Last 24 hours

Nintendo Switch Online outages and problems

In the past 24 hours, 47 user reports came in for Nintendo Switch Online. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Nintendo Switch Online stayed at their usual level the whole time.
Report categories

What people can report about Nintendo Switch Online

What went wrong

What people said was wrong in recent problem reports for Nintendo Switch Online worldwide.

  1. Server Connection43%
  2. Login29%
  3. Downloads and updates14%
  4. Game Play14%

Share of 7 recent reports that said what was wrong, from every country listed below.

World map

Nintendo Switch Online reports around the world

In the last 24 hours, 56 problem reports about Nintendo Switch Online came in from 10 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 237
Japan Normal 04
Mexico Normal 03
France Normal 03
Italy Normal 03
Singapore Normal 02
Belgium Normal 01
Spain Normal 01
Poland Normal 01
Norway Normal 01
The UK Normal 00
The Netherlands Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Nintendo Switch Online problem spikes, last 30 days

Since 9 October, Nintendo Switch Online had 1 outage spike and 1 period of elevated reports. The longest lasted 37 min, on 29 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: 1 report
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1 report
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 8 reports
  • Thu 29 Oct: 158 reports (outage spike that day)
  • Fri 30 Oct: 33 reports
  • Sat 31 Oct: 48 reports
  • Sun 1 Nov: no data
  • Elevated reports
    Thu 29 Oct, 23:30–23:46
    Lasted 17 min
    11peak reports
  • Outage
    Thu 29 Oct, 17:13–17:49
    Lasted 37 min
    52peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US225
  • Japan10
  • Mexico10
  • Germany6
  • The UK6
  • Italy5
  • France4
  • Nigeria4

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 October 2026. Monthly reports for all services

Troubleshooting

How to fix Nintendo Switch Online not working

Nintendo Switch Online is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

  1. Check Nintendo's network status page

    Open the official status page and check the online play and eShop entries first, because a confirmed outage there means the fault is on Nintendo's side and waiting is the only useful move. Then look at your own connection. If both entries on the page look normal, the problem sits between your console and your router.

  2. Restart the console fully

    Hold the power button for three seconds, choose Power Options, then Restart; sleep mode keeps network sessions alive and a stale one can block sign-in. A full restart clears those sessions in under a minute. Do this before changing any settings, since it fixes more connection errors than you might expect.

  3. Run a connection test and check NAT type

    Go to System Settings > Internet > Test Connection on the network you are using. A NAT type of D or worse, or a download speed far below your plan, points to the router rather than the service; move closer to the router or switch to the 5GHz band. While you are in System Settings, open System > Date and Time and turn on Synchronize Clock via Internet, because a wrong clock breaks certificate checks during sign-in.

  4. Set manual DNS on the console

    In System Settings > Internet > Internet Settings, pick your network, then Change Settings > DNS Settings and set it to Manual with 8.8.8.8 as the primary and 1.1.1.1 as the secondary. That bypasses a router DNS server that cannot resolve Nintendo's sign-in hosts. A failed lookup usually shows up as a communication error on online play or the eShop, and if the problem survives the DNS change, unlink your Nintendo Account from System Settings > User and link it again to refresh the token.

While Nintendo Switch Online is down: what to use instead

  • Local wireless play Use local wireless when your game supports it and nearby friends have Switch consoles.
  • Single-player campaigns Single-player campaigns do not need the service.
  • Discord or phone call When the chat app is down, Discord or a phone call on a separate device keeps friends talking, even if it splits your attention from the game.
  • Official status page Check the official status page when the service fails.
Your device

Fix Nintendo Switch Online on Windows, Mac, Android and iPhone

Nintendo Switch Online on Windows

Fix
Clear your web browser cache and disable any active VPNs or custom DNS settings that might block connections to Nintendo Switch Online services. You can also try restarting your router to refresh your PC's network connection.
Check
To see if Nintendo Switch Online is down on Windows, visit the official Nintendo Network Status webpage or attempt to log into your Nintendo Account portal. If the website fails to load or displays server errors, the network is likely experiencing an outage.
Command Prompt
ping nintendo.comTest whether Nintendo Switch Online's servers reply
nslookup nintendo.comCheck that Nintendo Switch Online's DNS resolves
tracert nintendo.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Nintendo Switch Online on Mac

Fix
Resolve Nintendo Switch Online connection issues on macOS by clearing your browser's cache and cookies, or disabling content blockers that prevent Nintendo login pages from loading. Ensure your Mac's date and time settings are set to automatic to avoid security certificate errors.
Check
Check if Nintendo Switch Online is down on a Mac by trying to access the Nintendo Network Status status page in Safari or Chrome. If you encounter timeout errors or cannot log into your Nintendo Account, the service is likely offline.
Terminal
ping -c 4 nintendo.comTest whether Nintendo Switch Online's servers reply
nslookup nintendo.comCheck that Nintendo Switch Online's DNS resolves
traceroute nintendo.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Nintendo Switch Online on Android

Fix
Fix Nintendo Switch Online on Android by clearing the app's cache in your system settings or updating it to the latest version via the Google Play Store. If it still fails, toggle your Wi-Fi off and use mobile data to rule out local router issues.
Check
To check if Nintendo Switch Online is down on Android, open the app and look for communication error codes or login failures. You can also check the Google Play Store to see if a new update is required for server connectivity.

Nintendo Switch Online on iPhone and iPad

Fix
Fix Nintendo Switch Online on iOS by force closing the app and checking the App Store for any pending updates. If problems persist, reinstall the app or toggle your iPhone's Airplane Mode to reset the network connection.
Check
Determine if Nintendo Switch Online is down on iOS by opening the app and checking if it fails to load your friend list or voice chat features. You can also verify your internet connection by loading other online services on your iPhone or iPad.
Same time

Problems at the same time as Nintendo Switch Online

Since 9 October, all 2 of Nintendo Switch Online's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Nintendo Switch Online's spikes overlapped one of theirs.

During the latest spike

Nintendo Switch Online: Thu 29 Oct, 23:30 to 23:46

32 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Nintendo Switch Online problems

The busiest hour for reports about Nintendo Switch Online is 02:00 to 03:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.45 reports on an average day
  • 01:00 to 02:00: 0.3 reports on an average day
  • 02:00 to 03:00: 0.98 reports on an average day
  • 03:00 to 04:00: 0.48 reports on an average day
  • 04:00 to 05:00: 0.25 reports on an average day
  • 05:00 to 06:00: 0.58 reports on an average day
  • 06:00 to 07:00: 0.37 reports on an average day
  • 07:00 to 08:00: 0.3 reports on an average day
  • 08:00 to 09:00: 0.05 reports on an average day
  • 09:00 to 10:00: 0 reports on an average day
  • 10:00 to 11:00: 0 reports on an average day
  • 11:00 to 12:00: 0.04 reports on an average day
  • 12:00 to 13:00: 0.04 reports on an average day
  • 13:00 to 14:00: 0.12 reports on an average day
  • 14:00 to 15:00: 0.08 reports on an average day
  • 15:00 to 16:00: 0.08 reports on an average day
  • 16:00 to 17:00: 0.04 reports on an average day
  • 17:00 to 18:00: 0.16 reports on an average day
  • 18:00 to 19:00: 0.4 reports on an average day
  • 19:00 to 20:00: 0.4 reports on an average day
  • 20:00 to 21:00: 0.71 reports on an average day
  • 21:00 to 22:00: 0.26 reports on an average day
  • 22:00 to 23:00: 0.42 reports on an average day
  • 23:00 to 00:00: 0.93 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 2.7 reports on an average Wednesday
  • Thursday: 30 reports on an average Thursday
  • Friday: 8.7 reports on an average Friday
  • Saturday: 12 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Nintendo Switch Online goes down

Nintendo Switch Online is the membership service behind online multiplayer, cloud save backups, and the classic game catalogs on Nintendo Switch, plus the companion mobile app for voice chat, so families and friend groups rely on it for shared sessions. An outage interrupts matchmaking, cloud save sync, the classic game catalogs, and the mobile app's voice chat.

Online play usually breaks first: matchmaking stalls, lobbies drop players, and the console shows a communication error instead of a match. Cloud saves stop syncing next. A game can warn that save data could not be uploaded or downloaded, while the classic game catalogs and the mobile app's voice chat fail on their own even when the rest of the service works. Outages often hit one component or one region, so a friend can play while you cannot.

Servers and network

Nintendo Switch Online IP address, servers and network

IPv4 addresses
151.101.1.55
Show all 4
  • 151.101.129.55
  • 151.101.193.55
  • 151.101.65.55
IPv6 addresses
2a04:4e42:200::311
Show all 4
  • 2a04:4e42:400::311
  • 2a04:4e42:600::311
  • 2a04:4e42::311
Network
AS54113 · Fastly, Inc., registered in the United States
Served through
Fastly · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Amazon Route 53
HTTPS certificate
Issued by DigiCert Inc, valid until 27 Dec 2026 (56 days)
HTTP/3
Not advertised
Our check
Answered in 660 ms

Checked from our server in Frankfurt, Germany, 2 days ago, for www.nintendo.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.nintendo.com. Fastest from Milan (7 ms), slowest from Singapore (533 ms). Every location connected through Fastly, Inc. (AS54113), using 4 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30119 ms151.101.1.55
ViennaAustriaUp · HTTP 3019 ms151.101.129.55
MilanItalyUp · HTTP 3017 ms151.101.129.55
ParisFranceUp · HTTP 30133 ms151.101.65.55
AmsterdamNetherlandsUp · HTTP 30114 ms151.101.193.55
MadridSpainUp · HTTP 30116 ms151.101.193.55
WarsawPolandUp · HTTP 30159 ms151.101.193.55
Los AngelesUSAUp · HTTP 30114 ms151.101.129.55
São PauloBrazilUp · HTTP 30123 ms151.101.129.55
SingaporeSingaporeUp · HTTP 301533 ms151.101.65.55
TokyoJapanUp · HTTP 30111 ms151.101.1.55

Checked with check-host.net from its servers in these cities 2 days ago, for www.nintendo.com. Time is how long each server took to load the page.

Questions

Nintendo Switch Online FAQ

Is Nintendo Switch Online down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Nothing here pings Nintendo's servers; the number comes from reports people file. Nintendo's official network status page is the place for confirmation from the company, and it will say plainly if maintenance or an outage is underway. To rule out your own side, load the eShop on your phone over mobile data, then restart the console and retry the same game.

Why does online play keep cutting out with a communication error?
A communication error usually traces back to your own connection rather than Nintendo's servers. Switch Wi-Fi is weak at range, and a 2.4GHz band shared with phones and video streams will drop packets mid-match. Try the dock's LAN port with an ethernet cable, or move closer to the router and play a round to compare. If Splatoon or Mario Kart still disconnects while the eShop loads fine, the link is the problem.

What do I do when the console won't sign in to my Nintendo Account?
Sign-in failures are often account-side: a password changed on another device, or two-step verification codes that never arrive. Reset the password from a browser, then sign in fresh on the console instead of retrying the same prompt. If the sign-in page itself will not load, check the official status page before you change anything else.

Why are my cloud saves not syncing between two consoles?
Cloud saves need the same Nintendo Account on both systems and a live subscription, and they upload only while the console sits in sleep mode on a network. A save marked as not backed up often means the game closed mid-upload, or the primary console setting sits on the other device. Open the game's data menu, pick the save, and start the backup by hand.

One person in my family group can't play online. What's wrong?
A family group membership covers online play for every member, so a single blocked person points at something local. Check which user profile is selected on that console, and confirm it has been connected to the internet while signed in to the right account. Have them open the eShop with their own profile; if it loads, the membership is fine and the game is the issue. The help centre walks through profile and group changes if the account itself looks wrong.
For your site

Put the Nintendo Switch Online status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Nintendo Switch Online status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/nintendo-switch-online/"><img src="https://isitdownrightnow.app/badge/nintendo-switch-online.svg" alt="Nintendo Switch Online status" height="20"></a>
Markdown, for README files
[![Nintendo Switch Online status](https://isitdownrightnow.app/badge/nintendo-switch-online.svg)](https://isitdownrightnow.app/services/nintendo-switch-online/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Nintendo Switch Online

The status on this page comes from user-submitted problem reports for Nintendo Switch Online, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Nintendo Switch Online, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Nintendo Switch Online's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.