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Is Plex down right now? Live status and outage tracker

No, Plex is up.

No widespread outage detected. 2 user reports in the last hour is within the normal range.

Plex's own status page: status.plex.tv

Live Updated just now Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

78 reports in total, counted in 15-minute windows

In the last hour, 2 problem reports came in for Plex, against about 4 at this time on a usual day. Over the last 24 hours there were 78 reports. Worldwide, most recent reports were about video streaming (38%) and website (25%). There has been no spike in reports since 5 October. These are user reports from the US, where most people report Plex problems.

Around the world right now: normal in 29 other countries. By country

NormalClose to the usual level24 h · 78 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

Same as the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

5 reports, 22 h ago

Last 24 hours

Plex outages and problems

In the past 24 hours, 78 user reports came in for Plex. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Plex stayed at their usual level the whole time.

Official status

What Plex's status page says

Checking status.plex.tv…

Report categories

What people can report about Plex

What went wrong

What people said was wrong in recent problem reports for Plex worldwide.

Video Streaming38%
Website25%
Login13%
App13%
Server Connection13%

Share of 8 recent reports that said what was wrong, from every country listed below.

World map

Plex reports around the world

In the last 24 hours, 82 problem reports about Plex came in from 9 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	Last hour	24 hours
The US numbers above	Normal	3	68
The Netherlands	Normal	0	4
Canada	Normal	0	2
France	Normal	0	2
Sweden	Normal	0	2
Czechia	Normal	0	1
Denmark	Normal	0	1
Singapore	Normal	0	1
South Africa	Normal	0	1
Australia	Normal	0	0
Austria	Normal	0	0
Belgium	Normal	0	0

Each country's status compares its reports with the usual level there. 18 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Plex problem spikes, last 30 days

Since 5 October, Plex had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US68
The Netherlands4
Canada2
France2
Sweden2
Czechia1
Denmark1
Singapore1

Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Plex not working

Plex is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach plex.tv over your own connection, right now. Nothing is sent to us or stored.

Check the Plex status page
Open https://status.plex.tv in a browser. If Plex reports an outage, wait and try again later. If the page shows normal operation, the problem is likely on your device or network.
Restart the Plex app
Force quit the app and open it again. On Android, open Settings, then Apps, then Plex, and tap Force stop. On Apple TV, double-press the TV button and swipe up on the app to close it.
Sign out and back in
In the Plex app, tap your profile icon, open Settings, then Account, and choose Sign Out. Sign back in with your Plex account and pick your server. This refreshes the token that links your device to your account.
Check Plex remote access
On the computer running Plex Media Server, open the web app and go to Settings > Remote Access. If it says Not available outside your network, toggle remote access off and on, then restart your router. If it says Fully accessible, try the same account from another network.

While Plex is down: what to use instead

Local server address If only sign-in or remote access is failing, you can often still reach your library by opening your server's local IP on port 32400 in a browser on the same home network.
VLC Your movies and shows are still plain files on a drive, so VLC can play them straight from the folder or network share.
Jellyfin Jellyfin is free, has its own logins with no outside account, and can scan the same media folders, which makes it a decent backup server if outages keep hitting you.
Kodi On a PC or TV box, Kodi plays local and network files without any cloud sign-in.

Your device

Fix Plex on Windows, Mac, Android and iPhone

Plex on Windows

Fix: Restart the Plex Media Server from your Windows system tray, and ensure your firewall is not blocking Plex's network connections. You can also try updating the Plex desktop player to the latest version.
Check: Check if the Plex icon is running in your Windows system tray, or try loading the Plex Web App locally in your browser. If it fails to load, check the official Plex status page for service outages.

Command Prompt

ping plex.tvTest whether Plex's servers reply

nslookup plex.tvCheck that Plex's DNS resolves

tracert plex.tvTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Plex on Mac

Fix: Restart the Plex Media Server application from your macOS menu bar, and verify that Plex has permission to access your local folders in System Settings. Updating the Plex app to the latest macOS version can also resolve playback issues.
Check: Verify if the Plex server icon is active in your macOS menu bar, or attempt to connect to your local server page. You can also check if remote access is working by signing in to the Plex web portal.

Terminal

ping -c 4 plex.tvTest whether Plex's servers reply

nslookup plex.tvCheck that Plex's DNS resolves

traceroute plex.tvTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Plex on Android

Fix: Clear the Plex app cache in your Android settings, or reinstall the app from the Google Play Store. Make sure your Android device is connected to the same Wi-Fi network as your Plex Media Server.
Check: Open the Plex app on your Android device to see if your libraries load or if you receive a connection error. You can also check the Google Play Store to see if a new update is available.

Plex on iPhone and iPad

Fix: Force close and relaunch the Plex app, and verify that 'Local Network' permissions are enabled for Plex in your iOS Settings. If issues persist, reinstall the Plex app from the Apple App Store.
Check: Open the Plex app on your iPhone or iPad to check if it connects to your server or shows an offline status. Check the Apple App Store to see if Plex has an outstanding update.

Busiest times

When people report Plex problems

The busiest hour for reports about Plex is 02:00 to 03:00 Central European time, and the busiest day is Saturday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Plex goes down

Plex streams your own media and free channels across phones, tablets, smart TVs, and browsers. Households, remote streamers, shared-library users, and frequent travelers depend on it, so an outage interrupts playback, library loading, remote access, and sign-in; the status at the top reflects user problem reports counted in 15-minute windows over the last 24 hours, not any ping or probe from this site.

Sign-in and remote access usually fail first because they need Plex's central services, so you may see a login loop or a server that shows as offline even when the app opens. Local playback can keep running if your device and server are on the same network and already signed in. Library refreshes, metadata updates, watchlist sync, and subtitle downloads stall. Live TV, DVR, free movies, and music playback may fail or stall, while search returns incomplete results; trouble is often partial, so one region, one app, one device, or one feature can fail while the rest keeps working.

Servers and network

Plex IP address, servers and network

IPv4 addresses: 104.18.36.51
Show all 2
172.64.151.205
IPv6 addresses: 2606:4700:4405::ac40:97cd
Show all 2
2a06:98c1:310a::6812:2433
Network: AS13335 · Cloudflare, Inc., registered in the United States
Served through: Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by: Cloudflare
HTTPS certificate: Issued by DigiCert Inc, valid until 11 Mar 2027 (130 days)
HTTP/3: Not advertised
Our check: Answered in 1,313 ms

Checked from our server in Frankfurt, Germany, 6 h ago, for watch.plex.tv. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from watch.plex.tv. Fastest from Madrid (664 ms), slowest from Warsaw (2,646 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up	2,167 ms	172.64.151.205
ViennaAustria	Up	1,158 ms	172.64.151.205
MilanItaly	Up	1,367 ms	104.18.36.51
ParisFrance	Up	941 ms	172.64.151.205
AmsterdamNetherlands	Up	2,108 ms	104.18.36.51
MadridSpain	Up	664 ms	172.64.151.205
WarsawPoland	Up	2,646 ms	104.18.36.51
Los AngelesUSA	Up	875 ms	104.18.36.51
São PauloBrazil	Up	1,503 ms	172.64.151.205
SingaporeSingapore	Up	1,643 ms	104.18.36.51
TokyoJapan	Up	1,151 ms	104.18.36.51

Checked with check-host.net from its servers in these cities 6 h ago, for watch.plex.tv. Time is how long each server took to load the page.

Questions

Plex FAQ

Is Plex down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor the service itself. If the official status page is listed above, check it for a service-side incident. To see if the problem is only on your side, try the same account on a phone with Wi-Fi off, then on another browser or device; if only your home network fails, the issue is likely your router or your own media server.

Why does the Plex app say my server is offline when the web app works on the same computer?

The web app on the server machine can reach it over the local network, while a TV app may depend on remote access or a stable local connection. Check that the server is running and that the device sits on the same network. If you are away from home, confirm remote access is enabled in the server settings. Restart the Plex Media Server service.

Why do I get a Playback Error on my TV but the same movie plays on my phone?

The TV app likely cannot handle the file's video or audio codec, so the server tries to transcode and fails. Your phone may support that codec directly or use a different player profile. Try a lower quality and play a different file to see if the error follows the media; if it happens only on one TV, update the app or clear its cache.

Why can't I sign in to Plex after I changed my password or turned on two-factor authentication?

Your old session tokens on phones, TVs, consoles, and streaming sticks can keep trying to use the previous password, so the app may show a sign-in error or a blank home screen. Sign out of the app on each device, then sign back in with the new password and the current two-factor code. If the account is linked to a Google, Apple, Facebook, or another linked provider login, use that same button instead of typing a password. The help centre has steps for removing old devices if the sign-in loop continues.

Why did my Plex Pass payment fail or why does my account still show no active pass after I paid?

A failed charge often comes from an expired card, a bank hold, a billing address mismatch, or a blocked foreign transaction, and the account stays without an active pass until the payment clears. Check the payment method in your account page and the email receipt from the payment provider. If the charge is pending, wait for the bank to release it before trying again. The help centre can confirm which account owns the Plex Pass if you have more than one login.

For your site

Put the Plex status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/plex/"><img src="https://isitdownrightnow.app/badge/plex.svg" alt="Plex status" height="20"></a>

Markdown, for README files

[![Plex status](https://isitdownrightnow.app/badge/plex.svg)](https://isitdownrightnow.app/services/plex/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Plex

The status on this page comes from user-submitted problem reports for Plex, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Plex, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Plex's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.