Hay Day outages and problems
In the past 24 hours, 1 user report came in for Hay Day. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Hay Day
What went wrong
What people said was wrong in recent problem reports for Hay Day worldwide.
Share of 5 recent reports that said what was wrong, from every country listed below.
Hay Day reports around the world
In the last 24 hours, 11 problem reports about Hay Day came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The Netherlands | Normal | 0 | 4 |
| India | Normal | 0 | 2 |
| The US numbers above | Normal | 0 | 1 |
| Australia | Normal | 0 | 1 |
| The UK | Normal | 0 | 1 |
| Austria | Normal | 0 | 1 |
| Sweden | Normal | 0 | 1 |
| Germany | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Hay Day problem spikes, last 30 days
Since 7 October, Hay Day had 1 outage spike.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 59 reports (outage spike that day)
- Wed 14 Oct: 6 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 1 report
- Mon 19 Oct: 1 report
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 1 report
- Sat 31 Oct: 1 report
- Sun 1 Nov: no data
-
Outage
Tue 13 Oct, 18:32–19:20Lasted 48 min16peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The Netherlands4
- India2
- Austria1
- Australia1
- The UK1
- Sweden1
- The US1
- Canada0
Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Hay Day not working
Hay Day is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach supercell.com over your own connection, right now. Nothing is sent to us or stored.
Switch Hay Day to mobile data
On iOS, open Settings > Wi-Fi and turn Wi-Fi off; on Android, open Settings > Network & internet > Internet and switch to mobile data. Launch the game and see if the loading screen clears.
Force quit Hay Day
On iOS, swipe up from the bottom of the screen, hold, then swipe the game card up. On Android, open the recent apps button, find the game, and swipe it away. Reopen it from your home screen or app drawer.
Update Hay Day
Open the App Store, tap your profile picture, and pull down to refresh. Tap Update next to the game if it appears. On Google Play, tap your profile picture, then Manage apps & device > Updates available and update the game.
Ask Supercell about Hay Day
Open the Supercell help centre at https://help.supercell.com/ and choose the game. Tell support what you see: a stuck loading bar or a crash when you open the barn. Include your Supercell ID and device model so they can check your account.
While Hay Day is down: what to use instead
- Township Playrix's farm and town game on iOS and Android has the same rhythm of growing crops and filling delivery orders, so it scratches the itch while your farm won't load.
- FarmVille 3 Zynga runs it on its own servers, so a Supercell outage won't touch it.
- Stardew Valley It plays fully offline on phone, PC and consoles, which helps when your own Wi-Fi or mobile data is the problem.
- Supercell help centre If the in-game Help and Support screen won't open, the help centre in your browser has articles on connection errors and getting a lost farm back.
Fix Hay Day on Windows, Mac, Android and iPhone
Hay Day on Windows
- Fix
- To fix Hay Day on Windows, restart your Android emulator or the Google Play Games Beta client and check for pending updates. Clearing the app cache inside the emulator settings can also resolve loading issues.
- Check
- Check if Hay Day is down on Windows by verifying your PC's internet connection and checking Supercell's official social media accounts for server maintenance updates.
ping supercell.comTest whether Hay Day's servers replynslookup supercell.comCheck that Hay Day's DNS resolvestracert supercell.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadHay Day on Mac
- Fix
- Fix Hay Day on Mac by restarting the app or updating it via the Mac App Store if you are using an Apple Silicon Mac. If you are using an emulator, try clearing the emulator's cache or reinstalling the game.
- Check
- To check if Hay Day is down on Mac, verify your network connection and check the Mac App Store for any required game updates. You can also look at Supercell's community forums for outage reports.
ping -c 4 supercell.comTest whether Hay Day's servers replynslookup supercell.comCheck that Hay Day's DNS resolvestraceroute supercell.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadHay Day on Android
- Fix
- Fix Hay Day on Android by clearing the app cache in your device settings and updating the game to the latest version via the Google Play Store. Restarting your device or reinstalling the app can also resolve connection errors.
- Check
- Determine if Hay Day is down on Android by checking for server maintenance notices on the game's official social media channels. You can also check if the Google Play Store is accessible to rule out wider Google service outages.
Hay Day on iPhone and iPad
- Fix
- Fix Hay Day on iOS by updating the app through the Apple App Store and ensuring your iPhone or iPad has a stable internet connection. If the game fails to load, try restarting your device or reinstalling the app.
- Check
- Check if Hay Day is down on iOS by looking for service disruption notices on Supercell's support pages or social media. You can also verify your connection by attempting to load another online app.
Problems at the same time as Hay Day
Since 7 October, Hay Day's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Hay Day: Tue 13 Oct, 18:32 to 19:20
- PlayStation Network, outage,18:00 to 19:32
- Call of Duty, outage,18:22 to 21:06
- Fortnite, outage,18:23 to 19:34
- EA, outage,18:25 to 19:31
- Dead by Daylight, outage,18:37 to 19:31
- Init7, outage,18:37 to 19:24
- Clash Royale, outage,18:40 to 21:03
- Rocket League, outage,18:43 to 19:16
4 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Hay Day goes down
Hay Day is a Supercell farming game where you plant crops, raise animals, fill truck and boat orders, and trade with neighbors; an outage interrupts harvesting, derby tasks, roadside shop sales, and chat. The page above shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; it does not ping or probe the game itself.
During an outage the loading screen often stalls first, and you may see a connection error before the farm appears. Sometimes only chat breaks. If you get in, crops can fail to save, roadside shop orders may not complete, derby tasks can stall, and boat orders can hang while the rest of the game still works. Problems can hit one region or a single neighborhood, so your friends on another network may not see the same failure.
Hay Day IP address, servers and network
- IPv4 addresses
- 18.66.122.32
Show all 4
- 18.66.122.41
- 18.66.122.45
- 18.66.122.57
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 18 Jan 2027 (78 days)
- HTTP/3
- Supported
- Our check
- Answered in 24 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for supercell.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from supercell.com. Fastest from Frankfurt (23 ms), slowest from Tokyo (551 ms). Every location connected through Amazon.com, Inc. (AS16509), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 23 ms | 18.66.122.32data centre in Frankfurt |
| ViennaAustria | Up | 56 ms | 99.84.91.114data centre in Vienna |
| MilanItaly | Up | 25 ms | 52.85.185.31data centre in Milan |
| ParisFrance | Up | 360 ms | 13.227.173.69data centre in Paris |
| AmsterdamNetherlands | Up | 27 ms | 18.239.105.38data centre in Amsterdam |
| MadridSpain | Up | 338 ms | 108.157.113.12data centre in Madrid |
| WarsawPoland | Up | 89 ms | 18.66.122.41data centre in Frankfurt |
| Los AngelesUSA | Up | 34 ms | 54.239.180.120data centre in Los Angeles |
| São PauloBrazil | Up | 57 ms | 3.164.29.8data centre in São Paulo |
| SingaporeSingapore | Up | 23 ms | 3.170.229.128data centre in Singapore |
| TokyoJapan | Up | 551 ms | 3.165.11.60data centre in Tokyo |
Checked with check-host.net from its servers in these cities 3 days ago, for supercell.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Hay Day FAQ
Is Hay Day down right now?
Why does Hay Day say 'Not connected to server' when my internet works?
I bought diamonds or the Piggy Bank and they never showed up. What should I do?
Hay Day is stuck on the loading screen after an update. What can I try?
Can I move my Hay Day farm to a new phone without losing progress?
Put the Hay Day status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/hay-day/"><img src="https://isitdownrightnow.app/badge/hay-day.svg" alt="Hay Day status" height="20"></a>[](https://isitdownrightnow.app/services/hay-day/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Hay Day
The status on this page comes from user-submitted problem reports for Hay Day, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Hay Day, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Hay Day doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.