Okta outages and problems
In the past 24 hours, 8 user reports came in for Okta. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Okta
What went wrong
What people said was wrong in recent problem reports for Okta worldwide.
Share of 4 recent reports that said what was wrong, from every country listed below.
Okta reports around the world
In the last 24 hours, 36 problem reports about Okta came in from 6 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 31 |
| Australia | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
| Brazil | Normal | 0 | 1 |
| Israel | Normal | 0 | 1 |
| France | Normal | 0 | 1 |
| Canada | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Okta problem spikes, last 30 days
Since 13 October, Okta had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: 1 report
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 22 reports
- Thu 29 Oct: 50 reports
- Fri 30 Oct: 31 reports
- Sat 31 Oct: 9 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US92
- France8
- Mexico6
- Puerto Rico3
- Algeria2
- The UK2
- Australia1
- Brazil1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 October 2026. Monthly reports for all services
How to fix Okta not working
Okta is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach okta.com over your own connection, right now. Nothing is sent to us or stored.
Try a private window
Open a private or incognito window and go to your Okta sign-in page. Sign in again; if that works, a cookie or extension in your normal browser profile is causing the failure.
Clear cookies for the Okta domain
In your browser settings, find cookies and site data, then remove entries for your Okta domain and your organization's sign-in hostname. Close and reopen the browser, then sign in again.
Sync your device clock
On Windows, open Settings > Time & Language > Date & time and turn on Set time automatically and Set time zone automatically. On macOS, open System Settings > General > Date & Time and turn on Set time and date automatically; TOTP codes fail when the clock drifts too far.
Ask your admin to check your account
If the error says you are not assigned to the application or your MFA factor is missing, your Okta admin can open Applications > Applications and check the app's Assignments. They can reset your factors from Directory > People.
While Okta is down: what to use instead
- Microsoft Entra ID Use it if your organization already has Microsoft sign-in set up for the app you need.
- Google Cloud Identity Try it if your workplace uses Google accounts for identity and access management.
- Ping Identity Use it if your company has a Ping sign-in page configured for the same service.
- OneLogin Try it if your organization already routes app access through OneLogin.
Fix Okta on Windows, Mac, Android and iPhone
Okta on Windows
- Fix
- To resolve Okta login issues on Windows, clear your web browser's cache and cookies or try using an incognito window. Also, ensure the Okta Verify desktop app is updated and your system time is synchronized.
- Check
- Check if the official Okta Status page reports any outages affecting your region. You can also try loading the Okta dashboard on a different browser to see if the issue is browser-specific.
ping okta.comTest whether Okta's servers replynslookup okta.comCheck that Okta's DNS resolvestracert okta.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadOkta on Mac
- Fix
- Clear your browser data in Safari or Chrome, and verify that your Mac's date and time settings are set to update automatically to prevent Okta authentication errors. If using Okta Verify for macOS, check for pending app updates in your organization's portal.
- Check
- Visit the Okta Trust status page to see if there are active cloud outages, or attempt to log in to Okta using a private browsing window on your Mac.
ping -c 4 okta.comTest whether Okta's servers replynslookup okta.comCheck that Okta's DNS resolvestraceroute okta.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadOkta on Android
- Fix
- Clear the cache for the Okta Verify app in your Android system settings and ensure your device's time is set to automatic. If you still cannot log in, check the Google Play Store for any pending updates to the Okta Verify app.
- Check
- Open the Okta Verify app to see if push notifications are failing to load, or check the Okta Status website using your mobile browser.
Okta on iPhone and iPad
- Fix
- Restart the Okta Verify app on your iOS device and check the App Store for any pending updates. Ensuring your iPhone or iPad's date and time are set to update automatically can also resolve Okta MFA sync issues.
- Check
- Check if push notifications are arriving in the Okta Verify app on your iOS device, or visit the Okta status page to check for service disruptions.
When people report Okta problems
The busiest hour for reports about Okta is 21:00 to 22:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.09 reports on an average day
- 01:00 to 02:00: 0.25 reports on an average day
- 02:00 to 03:00: 0.08 reports on an average day
- 03:00 to 04:00: 0.08 reports on an average day
- 04:00 to 05:00: 0.17 reports on an average day
- 05:00 to 06:00: 0.01 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.13 reports on an average day
- 08:00 to 09:00: 0.03 reports on an average day
- 09:00 to 10:00: 0.01 reports on an average day
- 10:00 to 11:00: 0.04 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0.11 reports on an average day
- 14:00 to 15:00: 0.21 reports on an average day
- 15:00 to 16:00: 0.22 reports on an average day
- 16:00 to 17:00: 0.42 reports on an average day
- 17:00 to 18:00: 0.35 reports on an average day
- 18:00 to 19:00: 0.21 reports on an average day
- 19:00 to 20:00: 0.63 reports on an average day
- 20:00 to 21:00: 0.42 reports on an average day
- 21:00 to 22:00: 0.65 reports on an average day
- 22:00 to 23:00: 0.22 reports on an average day
- 23:00 to 00:00: 0.24 reports on an average day
By day of the week
- Monday: 0.29 reports on an average Monday
- Tuesday: 0.25 reports on an average Tuesday
- Wednesday: 7.3 reports on an average Wednesday
- Thursday: 16 reports on an average Thursday
- Friday: 7.8 reports on an average Friday
- Saturday: 2.2 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Okta goes down
Okta is an identity provider that runs single sign-on and multi-factor authentication for workplaces. Companies rely on it so employees can reach email, chat, CRM, and internal tools without separate passwords, and an outage interrupts sign-ins across those apps.
When it breaks, sign-ins often stall first: you cannot reach the Okta dashboard, and apps that trust it for login bounce you back to a login page or show an access denied message. MFA push notifications fail. Admins may lose the admin console, which stops user creation and group changes while provisioning and deprovisioning lag behind. Problems hit one region or a single app, so two people at the same company can see different results; the status here reflects user problem reports counted in 15-minute windows over the last 24 hours, not probes this site runs.
Okta IP address, servers and network
- IPv4 addresses
- 104.18.43.94
Show all 2
- 172.64.144.162
- IPv6 addresses
- 2606:4700:4405::ac40:90a2
Show all 2
- 2a06:98c1:3103::6812:2b5e
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 20 Apr 2027 (170 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 89 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for www.okta.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.okta.com. Fastest from Singapore (82 ms), slowest from São Paulo (281 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 83 ms | 172.64.144.162 |
| ViennaAustria | Up | 150 ms | 104.18.43.94 |
| MilanItaly | Up | 124 ms | 172.64.144.162 |
| ParisFrance | Up | 107 ms | 104.18.43.94 |
| AmsterdamNetherlands | Up | 123 ms | 104.18.43.94 |
| MadridSpain | Up | 100 ms | 172.64.144.162 |
| WarsawPoland | Up | 152 ms | 104.18.43.94 |
| Los AngelesUSA | Up | 87 ms | 104.18.43.94 |
| São PauloBrazil | Up | 281 ms | 172.64.144.162 |
| SingaporeSingapore | Up | 82 ms | 104.18.43.94 |
| TokyoJapan | Up | 195 ms | 172.64.144.162 |
Checked with check-host.net from its servers in these cities 3 days ago, for www.okta.com. Time is how long each server took to load the page.
Okta FAQ
Is Okta down right now?
Why does Okta Verify keep sending push notifications that never arrive?
Why do I get 'You are not authorized to perform this operation' after signing in?
Why does my password reset email never arrive when I use the 'Forgot password' link?
Why do I keep getting bounced back to the Okta sign-in page when I open a work app?
Service updates from @okta
No posts about problems from @okta in the last 14 days. The latest is from .
How we track Okta
The status on this page comes from user-submitted problem reports for Okta, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Okta, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Okta's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.