Is Mercado Livre down right now? Live status and outage tracker

Mercado Livre outages and problems

User reports, last 24 hours

371 reports in total, counted in 15-minute windows

In the last hour, 20 problem reports came in for Mercado Livre, against about 4 at this time on a usual day. Over the last 24 hours there were 371 reports. Most recent reports were about website (54%) and app (16%). The last spike in reports was 19 min ago and lasted 15 min. These are user reports from Brazil, where most people report Mercado Livre problems.

120 60

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h · 216 reports
• ElevatedMore than 1.5 times the usual level30 min · 20 reports
• OutageMore than twice the usual level and far above the day's average30 min · 135 reports
• Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

20

186% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

9 h ago

Lasted 45 min

Busiest 15 minutes

119

119 reports, 10 h ago

In the past 24 hours, 371 user reports came in for Mercado Livre. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 10 hours ago. The busiest 15-minute window of the day had 119 reports, about 10 hours ago.

• Elevated reports
  Ended 15 min ago

  Lasted 15 min
  10peak reports
• Outage
  Ended 9 h ago

  Lasted 45 min
  119peak reports

Mercado Livre in November 2026

Problem reports in November (since 3 November)

403

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Mercado Livre.

1. Website54%
2. App16%
3. Checkout12%
4. Shipping and returns12%
5. Login6%

Share of 67 recent reports that said what was wrong.

Mercado Livre problem spikes, last 30 days

Since 3 November, Mercado Livre had 1 outage spike and 3 periods of elevated reports. The longest lasted 45 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 02:38–02:53

  Lasted 15 min
  10peak reports
• Elevated reports
  Wed 4 Nov, 18:23–18:39

  Lasted 16 min
  10peak reports
• Outage
  Wed 4 Nov, 17:08–17:53

  Lasted 45 min
  121peak reports
• Elevated reports
  Wed 4 Nov, 14:09–14:27

  Lasted 18 min
  12peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Mercado Livre not working

When Mercado Livre itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Mercado Livre.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Mercado Livre is down: what to use instead

• Amazon Brasil Use it for retail orders when you need a separate marketplace with its own cart and delivery flow.
• Shopee Use it for marketplace purchases, and check seller ratings and delivery dates before you pay.
• Magazine Luiza Use it for electronics and appliances, especially if store pickup or a Brazilian retailer matters to you.
• OLX Use it for local secondhand items when you can message the seller and arrange pickup or delivery yourself.

Problems at the same time as Mercado Livre

Since 3 November, all 4 of Mercado Livre's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Mercado Livre problems

The busiest hour for reports about Mercado Livre is 17:00 to 18:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Mercado Livre IP address, servers and network

Service updates from @Mercadolivre

No posts about problems from @Mercadolivre in the last 14 days. The latest is from .