Locaweb outages and problems
User reports, last 24 hours
246 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for Locaweb, and at this time of day there are usually almost none. Over the last 24 hours there were 246 reports. Most recent reports were about login (64%) and domains (15%). The last spike in reports was 12 h ago and lasted 15 min. These are user reports from Brazil, where most people report Locaweb problems.
- NormalClose to the usual level23 h · 166 reports
- ElevatedMore than 1.5 times the usual level15 min · 10 reports
- OutageMore than twice the usual level and far above the day's average45 min · 70 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 246 user reports came in for Locaweb. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 32 reports, about 13 hours ago.
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Outage
Ended 13 h agoLasted 1 h32peak reports
Locaweb in November 2026
- Problem reports in November (since 4 November)
- 249
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Locaweb.
Share of 39 recent reports that said what was wrong.
Locaweb problem spikes, last 30 days
Since 4 November, Locaweb had 1 outage spike and 2 periods of elevated reports. The longest lasted 1 h, on 4 November.
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Elevated reports
Wed 4 Nov, 14:54–15:09Lasted 15 min10peak reports
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Outage
Wed 4 Nov, 13:33–14:33Lasted 1 h39peak reports
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Elevated reports
Wed 4 Nov, 12:23–12:39Lasted 16 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Locaweb not working
Locaweb is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach locaweb.com.br over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Locaweb.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Locaweb is down: what to use instead
- Locaweb status blog Check the official status page before changing DNS, because a listed incident may mean waiting is safer than moving records under pressure.
- Cloudflare Pages or Netlify Use one of these for a temporary static notice if your hosted site is down and you have a recent copy of the page.
- Gmail or Outlook Send from a backup mailbox if your hosted email is failing, and tell contacts which address to use until service returns.
- AWS or Google Cloud Move a backup app or landing page there if you already have an account and can point traffic without breaking production settings.
Problems at the same time as Locaweb
Since 4 November, all 3 of Locaweb's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet3 times
- Klarmobil3 times
- Postbank3 times
- Sainsbury’s3 times
- Banco do Brasil3 times
- GOV.BR3 times
How many of Locaweb's spikes overlapped one of theirs.
During the latest spike
Locaweb: Wed 4 Nov, 14:54 to 15:09
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- Banco do Brasil, outage,09:33 to 21:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- ITV, outage,10:18 to 17:48
- USPS, outage,10:48 to 5 Nov 02:03
- NatWest, outage,11:18 to 17:33
53 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Locaweb problems
The busiest hour for reports about Locaweb is 13:00 to 14:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.07 reports on an average day
- 01:00 to 02:00: 0.05 reports on an average day
- 02:00 to 03:00: 0.16 reports on an average day
- 03:00 to 04:00: 0.04 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0.02 reports on an average day
- 10:00 to 11:00: 0.02 reports on an average day
- 11:00 to 12:00: 0.11 reports on an average day
- 12:00 to 13:00: 0.58 reports on an average day
- 13:00 to 14:00: 1 report on an average day
- 14:00 to 15:00: 0.23 reports on an average day
- 15:00 to 16:00: 0.48 reports on an average day
- 16:00 to 17:00: 0.43 reports on an average day
- 17:00 to 18:00: 0.48 reports on an average day
- 18:00 to 19:00: 0.57 reports on an average day
- 19:00 to 20:00: 0.69 reports on an average day
- 20:00 to 21:00: 0.32 reports on an average day
- 21:00 to 22:00: 0.27 reports on an average day
- 22:00 to 23:00: 0.1 reports on an average day
- 23:00 to 00:00: 0.03 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 40 reports on an average Wednesday
- Thursday: 1.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Locaweb IP address, servers and network
Checking locaweb.com.br from our server…
Service updates from @locaweb
No posts about problems from @locaweb in the last 14 days. The latest is from .
Contact Locaweb support
- Official status pagestatusblog.locaweb.com.br
- Websitelocaweb.com.br/default.html
- X (Twitter)x.com/locaweb
- Facebookfacebook.com/206944852681829
Tip: when Locaweb is down, its official status page is the quickest way to confirm the cause and see when a fix is expected.
How we track Locaweb
The status on this page comes from user-submitted problem reports for Locaweb, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Locaweb, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Locaweb's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.