Canvas by Instructure outages and problems
In the past 24 hours, 155 user reports came in for Canvas by Instructure. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 8 hours ago. The busiest 15-minute window of the day had 57 reports, about 9 hours ago.
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Outage
Ended 8 h agoLasted 15 min19peak reports
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Outage
Ended 9 h agoLasted 15 min57peak reports
What Canvas by Instructure's status page says
Checking status.instructure.com…
Canvas by Instructure in November 2026
- Problem reports in November
- 125
- Outage spikes
- 2
- Periods of elevated reports
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Canvas by Instructure worldwide.
Share of 40 recent reports that said what was wrong, from every country listed below.
Canvas by Instructure reports around the world
In the last 24 hours, 94 problem reports about Canvas by Instructure came in from 7 countries. Right now people report problems in the US.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Problems | 6 | 86 |
| The Netherlands | Normal | 1 | 1 |
| Brazil | Normal | 0 | 2 |
| Canada | Normal | 0 | 2 |
| Australia | Normal | 0 | 1 |
| The UK | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| Belgium | Normal | 0 | 0 |
| Chile | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Japan | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 17 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Canvas by Instructure problem spikes, last 30 days
Since 22 October, Canvas by Instructure had 9 outage spikes and 2 periods of elevated reports. The longest lasted 1 h 6 min, on 30 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: 1 report
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports (outage spike that day)
- Wed 28 Oct: 34 reports (elevated reports that day)
- Thu 29 Oct: 308 reports (outage spike that day)
- Fri 30 Oct: 215 reports (outage spike that day)
- Sat 31 Oct: 75 reports
- Sun 1 Nov: 125 reports (outage spike that day)
-
Outage
Sun 1 Nov, 07:50–08:16Lasted 26 min19peak reports
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Outage
Sun 1 Nov, 06:55–07:25Lasted 30 min59peak reports
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Outage
Fri 30 Oct, 20:10–21:15Lasted 1 h 6 min43peak reports
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Outage
Thu 29 Oct, 22:19–22:43Lasted 24 min14peak reports
-
Outage
Thu 29 Oct, 19:32–19:58Lasted 26 min16peak reports
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Elevated reports
Thu 29 Oct, 12:55–13:23Lasted 29 min11peak reports
-
Outage
Thu 29 Oct, 05:12–05:39Lasted 26 min12peak reports
-
Outage
Thu 29 Oct, 04:10–04:35Lasted 25 min13peak reports
3 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US262
- Singapore91
- Brazil3
- Canada3
- The Netherlands3
- Norway2
- Sweden2
- Australia1
Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 22 October 2026. Monthly reports for all services
How to fix Canvas by Instructure not working
Canvas by Instructure is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach instructure.com over your own connection, right now. Nothing is sent to us or stored.
Check Instructure's status page
Open status.instructure.com in a second tab before you change anything on your machine. If Instructure lists an active incident, the fault is on their end and clearing your browser will not fix it. Wait for the all clear, then reload.
Log out and back in
An expired session often shows up as a page that half-loads or a Submit Assignment button that does nothing. Log out and back in. The Account link sits at the bottom of the global navigation on the left, and a hard refresh can also shake loose a stale page: Ctrl+Shift+R on Windows, Cmd+Shift+R on a Mac.
Open Canvas in a private window
Private mode loads the page without your extensions or stored cookies, which tells you fast whether either is the problem. Chrome and Edge use Ctrl+Shift+N, Firefox uses Ctrl+Shift+P, Safari uses Command+Shift+N. If Canvas works there, switch extensions off one at a time until the page breaks again.
Clear cookies and site data for Canvas
In Chrome, go to Settings, Privacy and security, Delete browsing data, and clear cookies and other site data; Safari keeps the same controls under Settings, Privacy, Manage Website Data. Blocked third-party cookies break embedded tools such as Google Drive files and publisher homework, so allow them for the Canvas domain while you are there. If none of that works, the Help menu in the global navigation lists your school's support contacts.
While Canvas by Instructure is down: what to use instead
- Canvas in a browser If the mobile app stalls on a blank screen or refuses to load a course while the website is reachable, open your account in a desktop or mobile browser because most assignments and files still work there.
- Instructor email Email your instructor for deadlines, handouts, or a quick extension; they often keep a backup plan.
- Google Classroom Check this if your school already runs it alongside the service, since some teachers post announcements or files there when the main tool is unavailable.
- Microsoft Teams Use the class team you already belong to for meeting links and updates.
Fix Canvas by Instructure on Windows, Mac, Android and iPhone
Canvas by Instructure on Windows
- Fix
- Fix Canvas by Instructure loading issues on Windows by clearing your web browser's cache and cookies. You can also try disabling browser extensions or switching to another supported browser like Chrome or Edge.
- Check
- To check if Canvas by Instructure is down on Windows, try accessing your login portal in an Incognito window or check the official Instructure Status page.
ping instructure.comTest whether Canvas by Instructure's servers replynslookup instructure.comCheck that Canvas by Instructure's DNS resolvestracert instructure.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadCanvas by Instructure on Mac
- Fix
- If Canvas by Instructure is not working on macOS, clear your browser's history and cookies, and disable any active VPNs or content blockers. Ensure your Mac's date and time settings are set automatically to avoid security certificate errors.
- Check
- Verify if Canvas by Instructure is down on your Mac by checking the official Instructure Status page or trying to load your school's login page on Safari and Chrome.
ping -c 4 instructure.comTest whether Canvas by Instructure's servers replynslookup instructure.comCheck that Canvas by Instructure's DNS resolvestraceroute instructure.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadCanvas by Instructure on Android
- Fix
- Fix Canvas by Instructure on Android by clearing the app's cache and data in your system settings, or updating the app via the Google Play Store. If it still fails, uninstalling and reinstalling the app usually resolves login loops.
- Check
- Check if Canvas by Instructure is down on Android by opening the app to see if it displays connection errors while your internet is active. You can also try logging in through a mobile browser to rule out a device-specific app issue.
Canvas by Instructure on iPhone and iPad
- Fix
- Resolve issues with Canvas by Instructure on iOS by updating the app to the latest version through the Apple App Store. If it still won't load, reinstall the app and ensure your device is connected to a stable Wi-Fi or cellular network.
- Check
- To tell if Canvas by Instructure is down on iOS, check for persistent loading screens in the mobile app or try accessing your portal via Safari. You can also check online status trackers to see if other students are reporting outages.
Biggest Canvas by Instructure problems so far
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1
OutageLasted 30 min59reports in 15 min
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2
OutageLasted 1 h 6 min43reports in 15 min
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3
OutageLasted 47 min23reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Canvas by Instructure
Since 22 October, all 11 of Canvas by Instructure's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own8 times
- ESPN Fantasy Football8 times
- T-Fiber7 times
- Character.AI7 times
- Yahoo Mail7 times
- RBC Royal Bank of Canada6 times
How many of Canvas by Instructure's spikes overlapped one of theirs.
During the latest spike
Canvas by Instructure: Sun 1 Nov, 07:50 to 08:16
- Archive of Our Own, outage,29 Oct 07:55 to 10:31
- YouTube, outage,31 Oct 00:44 to 16:01
- Zelle, outage,04:01 to 11:16
- Chase, outage,04:16 to 16:01
- Truist, outage,05:16 to 08:16
- Fortnite, outage,05:31 to 11:16
- Capital One, outage,05:31 to 08:46
- DoorDash, outage,06:16 to 11:01
17 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Canvas by Instructure problems
The busiest hour for reports about Canvas by Instructure is 22:00 to 23:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 1.3 reports on an average day
- 01:00 to 02:00: 0.91 reports on an average day
- 02:00 to 03:00: 0.99 reports on an average day
- 03:00 to 04:00: 1.1 reports on an average day
- 04:00 to 05:00: 0.99 reports on an average day
- 05:00 to 06:00: 1.2 reports on an average day
- 06:00 to 07:00: 0.76 reports on an average day
- 07:00 to 08:00: 0.48 reports on an average day
- 08:00 to 09:00: 0.18 reports on an average day
- 09:00 to 10:00: 0.11 reports on an average day
- 10:00 to 11:00: 0.47 reports on an average day
- 11:00 to 12:00: 0.16 reports on an average day
- 12:00 to 13:00: 0.28 reports on an average day
- 13:00 to 14:00: 0.46 reports on an average day
- 14:00 to 15:00: 0.83 reports on an average day
- 15:00 to 16:00: 1.2 reports on an average day
- 16:00 to 17:00: 1.4 reports on an average day
- 17:00 to 18:00: 1.1 reports on an average day
- 18:00 to 19:00: 0.99 reports on an average day
- 19:00 to 20:00: 1.4 reports on an average day
- 20:00 to 21:00: 1.1 reports on an average day
- 21:00 to 22:00: 1.2 reports on an average day
- 22:00 to 23:00: 1.7 reports on an average day
- 23:00 to 00:00: 0.83 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 12 reports on an average Wednesday
- Thursday: 77 reports on an average Thursday
- Friday: 36 reports on an average Friday
- Saturday: 19 reports on an average Saturday
- Sunday: 12 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Canvas by Instructure goes down
Canvas by Instructure is a learning management system that schools, colleges and universities use to run courses, assignments, quizzes and grades. Students and instructors depend on it for daily classwork, so an outage interrupts lessons and grading or blocks a submission at the deadline.
Dashboard and course pages fail first: the loading spinner hangs, or a blank screen appears while the rest of the internet works. Uploads then stall at the submission step, and Quizzes may open without saving answers or refuse to load. Grades and Inbox updates lag. Problems are often partial, hitting a single school, a region, Files, or the mobile app rather than the whole service.
Canvas by Instructure IP address, servers and network
- IPv4 addresses
- 151.101.130.132
Show all 4
- 151.101.194.132
- 151.101.2.132
- 151.101.66.132
- IPv6
- Not offered
- Network
- AS54113 · Fastly, Inc., registered in the United States
- Served through
- Fastly · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Certainly, valid until 21 Nov 2026 (20 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 61 ms
Checked from our server in Frankfurt, Germany, 39 h ago, for www.instructure.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from instructure.com. Fastest from Milan (7 ms), slowest from Singapore (503 ms). Every location connected through Fastly, Inc. (AS54113), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 15 ms | 151.101.66.132 |
| ViennaAustria | Up · HTTP 301 | 12 ms | 151.101.2.132 |
| MilanItaly | Up · HTTP 301 | 7 ms | 151.101.2.132 |
| ParisFrance | Up · HTTP 301 | 25 ms | 151.101.66.132 |
| AmsterdamNetherlands | Up · HTTP 301 | 26 ms | 151.101.2.132 |
| MadridSpain | Up · HTTP 301 | 16 ms | 151.101.66.132 |
| WarsawPoland | Up · HTTP 301 | 66 ms | 151.101.2.132 |
| Los AngelesUSA | Up · HTTP 301 | 17 ms | 151.101.66.132 |
| São PauloBrazil | Up · HTTP 301 | 29 ms | 151.101.2.132 |
| SingaporeSingapore | Up · HTTP 301 | 503 ms | 151.101.66.132 |
| TokyoJapan | Up · HTTP 301 | 16 ms | 151.101.2.132 |
Checked with check-host.net from its servers in these cities 39 h ago, for instructure.com. Time is how long each server took to load the page.
Canvas by Instructure FAQ
Is Canvas by Instructure down right now?
Why does the Canvas Student app fail to upload my assignment?
Why does Canvas keep looping me back to the login page?
Why does the Canvas app show old grades when the website won't load?
Why won't Canvas load a quiz or save my answers?
How we track Canvas by Instructure
The status on this page comes from user-submitted problem reports for Canvas by Instructure, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Canvas by Instructure, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Canvas by Instructure's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.