Truist outages and problems
In the past 24 hours, 83 user reports came in for Truist. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Truist in October 2026
- Problem reports in October (since 27 October)
- 90
Monthly report for October 2026
What people said was wrong in recent problem reports for Truist, as a share of those reports:
- 36% Login
- 29% App
- 21% Mobile banking
- 14% Online Banking
Where Truist problem reports come from
Recent reports came from 28 areas. The most came from around Atlanta, GA, Raleigh, NC and New York City, NY. Share of recent reports by area, named after its biggest town:
- 20% Atlanta, GA
- 5% Raleigh, NC
- 5% New York City, NY
- 5% Tampa, FL
- 4% Wilmington, NC
- 4% Richmond, VA
From 75 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Truist problem spikes, last 30 days
Since 27 October, Truist had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Truist not working
Truist is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach truist.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Truist.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Truist is down: what to use instead
- Online banking site Open the browser version if the app stalls or signs you out, because the site often works when the mobile app does not.
- Debit or credit card Pay with the card at checkout when in-app payment fails.
- ATM Use an ATM for cash or a balance check while the app and site both fail.
- Phone line Call the phone line for card issues or a payment you cannot finish in the app.
Truist IP address, servers and network
Checking truist.com from our server…
Service updates from @TruistNews
No posts about problems from @TruistNews in the last 14 days. The latest is from .
How we track Truist
The status on this page comes from user-submitted problem reports for Truist, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Truist, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Truist doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.