Yahoo Mail outages and problems
In the past 24 hours, 493 user reports came in for Yahoo Mail. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 13 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Yahoo Mail
What went wrong
What people said was wrong in recent problem reports for Yahoo Mail worldwide.
Share of 106 recent reports that said what was wrong, from every country listed below.
Yahoo Mail reports around the world
In the last 24 hours, 757 problem reports about Yahoo Mail came in from 37 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 24 | 504 |
| The UK | Normal | 2 | 60 |
| Brazil | Normal | 2 | 13 |
| Greece | Normal | 2 | 6 |
| Canada | Normal | 1 | 43 |
| Romania | Normal | 1 | 11 |
| Italy | Normal | 0 | 18 |
| Sweden | Normal | 0 | 13 |
| Denmark | Normal | 0 | 12 |
| France | Normal | 0 | 9 |
| Peru | Normal | 0 | 8 |
| Argentina | Normal | 0 | 7 |
Each country's status compares its reports with the usual level there. 60 more countries had 53 reports in the last 24 hours. Map outlines: Natural Earth.
Yahoo Mail problem spikes, last 30 days
Since 8 October, Yahoo Mail had 5 outage spikes and 29 periods of elevated reports. The longest lasted 2 h 13 min, on 19 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: 4 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 1 report
- Mon 12 Oct: 2 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 3 reports
- Thu 15 Oct: 8 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 1 report
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 289 reports (outage spike that day)
- Tue 20 Oct: 4 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 1 report
- Sun 25 Oct: 1 report
- Mon 26 Oct: 3 reports
- Tue 27 Oct: 1 report
- Wed 28 Oct: 182 reports (outage spike that day)
- Thu 29 Oct: 732 reports (outage spike that day)
- Fri 30 Oct: 738 reports (outage spike that day)
- Sat 31 Oct: 497 reports (elevated reports that day)
- Sun 1 Nov: no data
-
Elevated reports
Sat 31 Oct, 15:38–15:54Lasted 16 min16peak reports
-
Elevated reports
Sat 31 Oct, 03:34–03:49Lasted 15 min11peak reports
-
Elevated reports
Sat 31 Oct, 00:34–00:49Lasted 15 min18peak reports
-
Elevated reports
Fri 30 Oct, 23:52–00:08Lasted 16 min13peak reports
-
Elevated reports
Fri 30 Oct, 21:50–22:12Lasted 22 min18peak reports
-
Elevated reports
Fri 30 Oct, 20:43–21:13Lasted 30 min22peak reports
-
Elevated reports
Fri 30 Oct, 19:13–19:33Lasted 20 min18peak reports
-
Outage
Fri 30 Oct, 18:14–18:51Lasted 37 min32peak reports
26 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US2,273
- The UK364
- Canada95
- Italy83
- Sweden54
- Denmark48
- Brazil45
- Romania43
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services
How to fix Yahoo Mail not working
Yahoo Mail is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mail.yahoo.com over your own connection, right now. Nothing is sent to us or stored.
Sign out and back in
Open the profile menu in the top right corner, choose Sign out, then sign in again with your password or the verification code Yahoo sends to your phone. A stale session is a common reason the inbox spins forever or keeps asking you to log in. Try this first.
Test in a private browser window
Open a private or incognito window and sign in there. If your mail loads, stored cookies or a browser extension is the problem, so delete cookies and cached files for Yahoo sites (in Chrome, under Settings then Privacy and security) and switch off ad blockers one at a time until the inbox works in a normal window.
Update or reset the mobile app
Check the App Store or Google Play for an update to the Yahoo Mail app, because older versions can stop syncing new messages. On Android, go to Settings, Apps, Yahoo Mail, Storage and tap Clear cache; on iPhone, delete the app and reinstall it. Then sign in again.
Use an app password in other mail clients
Outlook and Apple Mail often reject your normal password. Go to Account Info, open Account Security and generate an app password, then paste it into the client instead of your regular password and save the account again. If it still fails, the help centre at https://help.yahoo.com/kb/mail has the current server settings.
While Yahoo Mail is down: what to use instead
- The website in a browser If the phone app keeps showing an empty inbox or spins without refreshing, sign in through a browser on your computer or phone, because the app and the web version sometimes fail separately.
- A desktop mail client Thunderbird or Apple Mail set up with IMAP and an app password from your account security settings will still show messages it already downloaded, even when the webmail page won't load.
- Gmail or Outlook for urgent sends When something can't wait, send it from another account you have and ask the recipient to reply there until your inbox works again.
- Yahoo Help centre If the trouble seems limited to your account, such as a sign-in loop or a password that suddenly stops working, the help centre has recovery and troubleshooting steps you can work through.
Fix Yahoo Mail on Windows, Mac, Android and iPhone
Yahoo Mail on Windows
- Fix
- Clear your browser cache and cookies, or try using an incognito window to access Yahoo Mail. If you are using an email client like Outlook, verify that your IMAP and SMTP server settings are correct.
- Check
- Try loading the Yahoo Mail website on a different web browser to see if the error is browser-specific. You can also check if the Windows Mail app displays sync error codes.
ping mail.yahoo.comTest whether Yahoo Mail's servers replynslookup mail.yahoo.comCheck that Yahoo Mail's DNS resolvestracert mail.yahoo.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadYahoo Mail on Mac
- Fix
- Clear Safari's cache and website data, or try accessing Yahoo Mail using a different browser. If you use the macOS Mail app, try removing and re-adding your Yahoo account in System Settings.
- Check
- Open the Connection Doctor in the macOS Mail app to check the status of Yahoo Mail's servers. Alternatively, try logging into the Yahoo Mail website directly to verify service availability.
ping -c 4 mail.yahoo.comTest whether Yahoo Mail's servers replynslookup mail.yahoo.comCheck that Yahoo Mail's DNS resolvestraceroute mail.yahoo.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadYahoo Mail on Android
- Fix
- Clear the cache and data for the Yahoo Mail app in your device settings, or check the Google Play Store for pending updates. Reinstalling the app can also resolve persistent sync errors.
- Check
- Check if the Yahoo Mail app displays a connection error message or fails to sync new messages while other apps load normally. You can also try accessing your account via a mobile web browser.
Yahoo Mail on iPhone and iPad
- Fix
- Update the Yahoo Mail app in the App Store, or delete and reinstall it to resolve connection issues. If you use the built-in iOS Mail app, delete your Yahoo account from your settings and add it back.
- Check
- Look for 'Cannot Get Mail' errors in the iOS Mail app or connection timeout alerts inside the Yahoo Mail app. You can also test if the service is active by logging in via Safari.
Biggest Yahoo Mail problems so far
-
1
OutageLasted 2 h 13 min60reports in 15 min
-
2
OutageLasted 37 min32reports in 15 min
-
3
OutageLasted 37 min23reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Yahoo Mail
Since 8 October, 33 of Yahoo Mail's 34 spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own27 times
- ADP21 times
- ESPN Fantasy Football21 times
- Capital One16 times
- Starbucks16 times
- Fanduel16 times
How many of Yahoo Mail's spikes overlapped one of theirs.
During the latest spike
Yahoo Mail: Sat 31 Oct, 15:38 to 15:54
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:10
- YouTube, outage,00:55 to 1 Nov 00:10
- The Co-operative Bank, outage,10:40 to 18:55
- NatWest, outage,11:10 to 16:25
- Capital One, outage,12:55 to 1 Nov 00:10
- Starbucks, outage,12:55 to 21:40
- ADT, outage,13:55 to 17:40
- Costco, outage,14:10 to 20:10
12 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Yahoo Mail problems
The busiest hour for reports about Yahoo Mail is 20:00 to 21:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 3 reports on an average day
- 01:00 to 02:00: 2.4 reports on an average day
- 02:00 to 03:00: 2.8 reports on an average day
- 03:00 to 04:00: 1.9 reports on an average day
- 04:00 to 05:00: 2 reports on an average day
- 05:00 to 06:00: 1.4 reports on an average day
- 06:00 to 07:00: 1.3 reports on an average day
- 07:00 to 08:00: 1.1 reports on an average day
- 08:00 to 09:00: 0.89 reports on an average day
- 09:00 to 10:00: 0.51 reports on an average day
- 10:00 to 11:00: 2 reports on an average day
- 11:00 to 12:00: 1.6 reports on an average day
- 12:00 to 13:00: 1.8 reports on an average day
- 13:00 to 14:00: 2.2 reports on an average day
- 14:00 to 15:00: 2.9 reports on an average day
- 15:00 to 16:00: 4.7 reports on an average day
- 16:00 to 17:00: 3.1 reports on an average day
- 17:00 to 18:00: 4.2 reports on an average day
- 18:00 to 19:00: 3.9 reports on an average day
- 19:00 to 20:00: 4.4 reports on an average day
- 20:00 to 21:00: 5.6 reports on an average day
- 21:00 to 22:00: 4 reports on an average day
- 22:00 to 23:00: 3.8 reports on an average day
- 23:00 to 00:00: 5 reports on an average day
By day of the week
- Monday: 11 reports on an average Monday
- Tuesday: 1.3 reports on an average Tuesday
- Wednesday: 39 reports on an average Wednesday
- Thursday: 167 reports on an average Thursday
- Friday: 133 reports on an average Friday
- Saturday: 117 reports on an average Saturday
- Sunday: 0.66 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Yahoo Mail goes down
Yahoo Mail is the free email service Yahoo launched in 1997, and you can use it on the web or in its apps for iPhone and Android. A lot of people have kept the same address for decades and tie their bank alerts and password resets to it, so an outage can cut you off from sign-in codes for other accounts as well as your own inbox.
Sending usually breaks first. You press Send and the message spins without leaving, or the app reports it couldn't send, while new mail stops showing up or lands hours late. In a browser the inbox may hang on a loading screen or open to an empty folder, and attachments often fail to upload. Problems are often partial, because the web version can work while the iPhone or Android app won't refresh, and Outlook or Apple Mail may keep asking for your password when the IMAP connection drops; some outages also hit one region while other regions see no trouble, so try both your phone and a browser before you change any settings.
Yahoo Mail IP address, servers and network
- IPv4 addresses
- 87.248.119.251
Show all 2
- 87.248.119.252
- IPv6 addresses
- 2a00:1288:80:807::1
Show all 2
- 2a00:1288:80:807::2
- Network
- AS203220 · Yahoo-UK Limited, registered in the United Kingdom
- DNS hosted by
- its own name servers (yahoo.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 19 Nov 2026 (18 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 90 ms
Checked from our server in Frankfurt, Germany, 15 h ago, for mail.yahoo.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from mail.yahoo.com. Fastest from Amsterdam (58 ms), slowest from Tokyo (1,163 ms). The answers came through 5 networks: Yahoo-UK Limited (AS203220), Yahoo-UK Limited (AS203219), Yahoo-UK Limited (AS203070), Yahoo Holdings Inc. (AS10310) and internet content provider (AS10230).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 130 ms | 87.248.119.252Yahoo-UK Limited |
| ViennaAustria | Up | 106 ms | 87.248.116.11Yahoo-UK Limited |
| MilanItaly | Up | 72 ms | 87.248.119.252Yahoo-UK Limited |
| ParisFrance | Up | 66 ms | 77.238.180.11Yahoo-UK Limited |
| AmsterdamNetherlands | Up | 58 ms | 87.248.116.12Yahoo-UK Limited |
| MadridSpain | Up | 113 ms | 188.125.95.250Yahoo Holdings Inc. |
| WarsawPoland | Up | 316 ms | 87.248.119.252Yahoo-UK Limited |
| Los AngelesUSA | Up | 702 ms | 87.248.116.12Yahoo-UK Limited |
| São PauloBrazil | Up | 440 ms | 200.152.173.205Yahoo Holdings Inc. |
| SingaporeSingapore | Up | 426 ms | 180.222.119.248internet content provider |
| TokyoJapan | Up | 1,163 ms | 188.125.94.204Yahoo Holdings Inc. |
Checked with check-host.net from its servers in these cities 6 h ago, for mail.yahoo.com. Time is how long each server took to load the page.
Yahoo Mail FAQ
Is Yahoo Mail down right now?
Why won't Outlook or Apple Mail accept my Yahoo password?
Why does the Yahoo Mail app show a blank inbox or keep spinning?
Why am I not getting new emails in Yahoo Mail?
I can't sign in and the verification code never arrives. What can I do?
How we track Yahoo Mail
The status on this page comes from user-submitted problem reports for Yahoo Mail, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Yahoo Mail, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Yahoo Mail doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.