Crunchyroll outages and problems
In the past 24 hours, 333 user reports came in for Crunchyroll. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 10 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Crunchyroll
What went wrong
What people said was wrong in recent problem reports for Crunchyroll worldwide.
Share of 72 recent reports that said what was wrong, from every country listed below.
Crunchyroll reports around the world
In the last 24 hours, 462 problem reports about Crunchyroll came in from 22 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 18 | 351 |
| Canada | Normal | 1 | 12 |
| Germany | Normal | 0 | 17 |
| Brazil | Normal | 0 | 16 |
| The UK | Normal | 0 | 13 |
| Mexico | Normal | 0 | 11 |
| France | Normal | 0 | 8 |
| Finland | Normal | 0 | 4 |
| Australia | Normal | 0 | 3 |
| Norway | Normal | 0 | 3 |
| Spain | Normal | 0 | 3 |
| Pakistan | Normal | 0 | 3 |
Each country's status compares its reports with the usual level there. 24 more countries had 18 reports in the last 24 hours. Map outlines: Natural Earth.
Crunchyroll problem spikes, last 30 days
Since 6 October, Crunchyroll had 3 outage spikes and 4 periods of elevated reports. The longest lasted 45 min, on 28 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 5 reports
- Wed 7 Oct: 1 report
- Thu 8 Oct: 2 reports
- Fri 9 Oct: 3 reports
- Sat 10 Oct: 1 report
- Sun 11 Oct: 4 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 2 reports
- Wed 14 Oct: 4 reports
- Thu 15 Oct: 3 reports
- Fri 16 Oct: 2 reports
- Sat 17 Oct: 3 reports
- Sun 18 Oct: 2 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 3 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 1 report
- Mon 26 Oct: 2 reports
- Tue 27 Oct: 1 report
- Wed 28 Oct: 105 reports (outage spike that day)
- Thu 29 Oct: 418 reports (outage spike that day)
- Fri 30 Oct: 327 reports (elevated reports that day)
- Sat 31 Oct: 334 reports
- Sun 1 Nov: no data
-
Elevated reports
Fri 30 Oct, 21:26–21:41Lasted 15 min12peak reports
-
Outage
Thu 29 Oct, 21:34–22:11Lasted 37 min20peak reports
-
Elevated reports
Thu 29 Oct, 05:08–05:23Lasted 15 min15peak reports
-
Elevated reports
Wed 28 Oct, 23:25–23:41Lasted 17 min15peak reports
-
Elevated reports
Wed 28 Oct, 17:51–18:06Lasted 15 min11peak reports
-
Outage
Wed 28 Oct, 14:56–15:41Lasted 45 min23peak reports
-
Outage
Wed 28 Oct, 11:35–12:12Lasted 37 min26peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US748
- Brazil50
- Germany40
- The UK33
- France30
- Canada25
- India24
- Mexico22
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Crunchyroll not working
Crunchyroll is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Reload the player first
If the video spins forever or an error card replaces the episode, close the app from your recent apps list and open it again. In a browser, refresh the tab and start the same episode from your watchlist. A stuck stream often recovers on the retry.
Sign out and back in
Open your profile menu from the avatar, choose Sign Out, then log in with the same account. A stale session leaves the player and your queue loading with nothing behind them. Try the same account in a browser to see whether the app alone is broken.
Turn off your VPN and switch networks
Disconnect any VPN, because the service reads your region and blocks playback when the connection looks wrong. Move from Wi-Fi to mobile data, or the reverse, and load the episode again. If it plays on one connection and fails on the other, the connection is at fault.
Clear the cache or reinstall
On Android, go to Settings, Apps, Crunchyroll, Storage, then Clear cache; clear data only if you accept logging in again. On iOS, delete the app and install it fresh from the App Store. If a second device on a different network also fails, check the official status page and the help centre before assuming the fault is yours.
While Crunchyroll is down: what to use instead
- Web browser When the TV, console or phone app hangs on a loading screen or a black player, try the website in a desktop browser, because a fault in one app does not always reach the web player.
- Downloaded episodes Episodes you saved for offline viewing in the iOS or Android app can still play when streaming fails, as long as the download finished before the outage.
- HIDIVE HIDIVE is a separate anime service with its own simulcasts.
- Netflix If you already pay for it, Netflix carries enough anime series and films to fill an evening while you wait for the service to come back.
Fix Crunchyroll on Windows, Mac, Android and iPhone
Crunchyroll on Windows
- Fix
- Clear your browser's cache and cookies, or disable hardware acceleration in settings if the Crunchyroll video player freezes. You can also try streaming via the official Crunchyroll app from the Microsoft Store.
- Check
- Try opening Crunchyroll in an Incognito window, or check if the website loads on a different web browser on your PC.
ping crunchyroll.comTest whether Crunchyroll's servers replynslookup crunchyroll.comCheck that Crunchyroll's DNS resolvestracert crunchyroll.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadCrunchyroll on Mac
- Fix
- Clear your browser cache, ensure JavaScript is enabled, or try switching between Safari and Chrome if Crunchyroll videos fail to load. Disabling conflicting browser extensions can also resolve playback issues.
- Check
- Attempt to load the Crunchyroll website in a Private Browsing window to rule out browser extension or cache issues on your Mac.
ping -c 4 crunchyroll.comTest whether Crunchyroll's servers replynslookup crunchyroll.comCheck that Crunchyroll's DNS resolvestraceroute crunchyroll.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadCrunchyroll on Android
- Fix
- Force stop the Crunchyroll app, clear its storage cache in your Android settings, or reinstall the app from the Google Play Store.
- Check
- Check if the Crunchyroll app displays a connection error screen, or try loading the service through an Android web browser instead.
Crunchyroll on iPhone and iPad
- Fix
- Update the Crunchyroll app through the App Store, or reinstall it to clear cached data that might cause the app to crash.
- Check
- Switch between Wi-Fi and cellular data to see if the Crunchyroll app is being blocked by your local network configuration.
Problems at the same time as Crunchyroll
Since 6 October, all 7 of Crunchyroll's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football6 times
- Archive of Our Own5 times
- ADP5 times
- Cricket Wireless5 times
- Airtel5 times
- OpenAI5 times
How many of Crunchyroll's spikes overlapped one of theirs.
During the latest spike
Crunchyroll: Fri 30 Oct, 21:26 to 21:41
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:10
- McDonald's App, outage,11:35 to 21:55
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- Frontier, outage,13:57 to 31 Oct 00:22
- Walmart.com, outage,17:03 to 21:44
- League of Legends, outage,18:47 to 23:43
- ITV, outage,19:20 to 31 Oct 00:07
18 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Crunchyroll problems
The busiest hour for reports about Crunchyroll is 20:00 to 21:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 3 reports on an average day
- 01:00 to 02:00: 2.8 reports on an average day
- 02:00 to 03:00: 2.6 reports on an average day
- 03:00 to 04:00: 3.1 reports on an average day
- 04:00 to 05:00: 3 reports on an average day
- 05:00 to 06:00: 2.5 reports on an average day
- 06:00 to 07:00: 2.2 reports on an average day
- 07:00 to 08:00: 1.8 reports on an average day
- 08:00 to 09:00: 1.4 reports on an average day
- 09:00 to 10:00: 0.96 reports on an average day
- 10:00 to 11:00: 0.68 reports on an average day
- 11:00 to 12:00: 0.73 reports on an average day
- 12:00 to 13:00: 0.69 reports on an average day
- 13:00 to 14:00: 0.61 reports on an average day
- 14:00 to 15:00: 1.5 reports on an average day
- 15:00 to 16:00: 1.2 reports on an average day
- 16:00 to 17:00: 1.5 reports on an average day
- 17:00 to 18:00: 1.2 reports on an average day
- 18:00 to 19:00: 2 reports on an average day
- 19:00 to 20:00: 2.8 reports on an average day
- 20:00 to 21:00: 3.3 reports on an average day
- 21:00 to 22:00: 3.1 reports on an average day
- 22:00 to 23:00: 2.2 reports on an average day
- 23:00 to 00:00: 2.7 reports on an average day
By day of the week
- Monday: 0.59 reports on an average Monday
- Tuesday: 2.8 reports on an average Tuesday
- Wednesday: 34 reports on an average Wednesday
- Thursday: 125 reports on an average Thursday
- Friday: 81 reports on an average Friday
- Saturday: 85 reports on an average Saturday
- Sunday: 2.3 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Crunchyroll goes down
Crunchyroll is a streaming service for anime, movies, and simulcast episodes across web browsers, phones, smart TVs, and game consoles. Subscribers rely on it for weekly releases, so an outage interrupts the queue, subtitles, dubs, and new episode releases.
Login often fails first. You enter credentials and the app either returns to the sign-in screen or shows a generic error, while the home page may still load for signed-in viewers on the phone but not on the smart TV app. Playback stalls on a spinner; subtitles or watch progress fail. Problems are often regional or partial, so one show, one language track, one device, or one app version breaks while the rest of the service works; check the official status page and help centre for confirmed issues.
Crunchyroll IP address, servers and network
- IPv4 addresses
- 104.18.34.202
Show all 2
- 172.64.153.54
- IPv6 addresses
- 2606:4700:440a::6812:22ca
Show all 2
- 2a06:98c1:3104::ac40:9936
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 10 Dec 2026 (39 days)
- HTTP/3
- Supported
- Our check
- Answered in 60 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 4 h ago, for www.crunchyroll.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.crunchyroll.com. Fastest from Tokyo (18 ms), slowest from Singapore (622 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 36 ms | 172.64.153.54 |
| ViennaAustria | Up | 552 ms | 172.64.153.54 |
| MilanItaly | Up · HTTP 302 | 37 ms | 104.18.34.202 |
| ParisFrance | Up · HTTP 302 | 38 ms | 104.18.34.202 |
| AmsterdamNetherlands | Up | 47 ms | 172.64.153.54 |
| MadridSpain | Up · HTTP 302 | 36 ms | 104.18.34.202 |
| WarsawPoland | Up · HTTP 302 | 89 ms | 104.18.34.202 |
| Los AngelesUSA | Up | 28 ms | 172.64.153.54 |
| São PauloBrazil | Up | 23 ms | 104.18.34.202 |
| SingaporeSingapore | Up | 622 ms | 172.64.153.54 |
| TokyoJapan | Up · HTTP 301 | 18 ms | 172.64.153.54 |
Checked with check-host.net from its servers in these cities 4 h ago, for www.crunchyroll.com. Time is how long each server took to load the page.
Crunchyroll FAQ
Is Crunchyroll down right now?
Why does the Crunchyroll app show a spinning loader and never start the episode?
Why does Crunchyroll say a show is not available in my region?
Why does Crunchyroll keep signing me out on my TV?
Why did my Crunchyroll payment fail even though my card is current?
Service updates from @Crunchyroll
No posts about problems from @Crunchyroll in the last 14 days. The latest is from .
How we track Crunchyroll
The status on this page comes from user-submitted problem reports for Crunchyroll, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Crunchyroll, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Crunchyroll's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.