Google NotebookLM outages and problems
In the past 24 hours, 4 user reports came in for Google NotebookLM. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Google NotebookLM
What went wrong
What people said was wrong in recent problem reports for Google NotebookLM worldwide.
Share of 5 recent reports that said what was wrong, from every country listed below.
Google NotebookLM reports around the world
In the last 24 hours, 34 problem reports about Google NotebookLM came in from 15 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 12 |
| Argentina | Normal | 0 | 5 |
| Israel | Normal | 0 | 3 |
| Colombia | Normal | 0 | 2 |
| France | Normal | 0 | 2 |
| Austria | Normal | 0 | 1 |
| Brazil | Normal | 0 | 1 |
| Ecuador | Normal | 0 | 1 |
| Japan | Normal | 0 | 1 |
| New Zealand | Normal | 0 | 1 |
| The Philippines | Normal | 0 | 1 |
| Serbia | Normal | 0 | 1 |
Each country's status compares its reports with the usual level there. 54 more countries had 3 reports in the last 24 hours. Map outlines: Natural Earth.
Google NotebookLM problem spikes, last 30 days
Since 5 October, Google NotebookLM had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 1 report
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 1 report
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 1 report
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 2 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 1 report
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 2 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 4 reports
- Thu 29 Oct: 5 reports
- Fri 30 Oct: 18 reports
- Sat 31 Oct: 5 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US25
- Argentina11
- Germany8
- Brazil6
- Israel5
- The Philippines5
- Colombia4
- Italy4
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Google NotebookLM not working
Google NotebookLM is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach notebooklm.google.com over your own connection, right now. Nothing is sent to us or stored.
Reload the notebook and check sign in
Press Reload in your browser, then click your profile avatar in the top right to confirm you use the account that holds the notebook. Then try the action again.
Delete and add the stuck source again
If a PDF, Google Doc, Slides or YouTube link spins without end, delete it from the left Sources list then click + Add source to upload it fresh because a half done upload blocks chat. Chat works after that.
Clear site data to fix Audio stalls
In Chrome open Settings > Privacy and security > Delete browsing data and tick Cookies and Cached images and files, then restart the tab because stale storage blocks new Audio Overview generations. Then sign back in.
Open an Incognito window to retest chat
Switch to a New Incognito window with Ctrl + Shift + N or Cmd + Shift + N, then open the notebook and test chat with no extensions since blockers and school filters stop uploads. Allow Drive access if asked.
While Google NotebookLM is down: what to use instead
- NotebookLM in a desktop browser If the mobile app hangs on a blank notebook or keeps failing to load your sources, try the website in a desktop browser, because the web version can work when the app is stuck.
- Gemini Gemini lets you upload a PDF or pick a file from Google Drive and ask questions about it, which covers quick summaries, though your saved notebooks and notes won't carry over.
- ChatGPT file uploads Drop one or two documents into ChatGPT when you just need answers fast.
- Claude Projects For longer research, a Claude Project keeps several documents together in one place, so it feels closer to a notebook than a one-off chat does.
Fix Google NotebookLM on Windows, Mac, Android and iPhone
Google NotebookLM on Windows
- Fix
- Clear your browser's cache and cookies, or try accessing Google NotebookLM in an Incognito window. Ensure your browser is updated to the latest version and temporarily disable conflicting extensions.
- Check
- Check if you can access other Google services, or try opening Google NotebookLM in a different web browser. If the page fails to load across all browsers, check your network connection or the Google Workspace Status Dashboard.
ping notebooklm.google.comTest whether Google NotebookLM's servers replynslookup notebooklm.google.comCheck that Google NotebookLM's DNS resolvestracert notebooklm.google.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGoogle NotebookLM on Mac
- Fix
- Clear your Safari or Chrome browser cache, then reload the Google NotebookLM page. You can also try disabling browser extensions or using a private browsing window to rule out conflicts.
- Check
- Try loading the Google NotebookLM website on a different browser to see if the issue is browser-specific. If it fails everywhere, check your Mac's network connection and the Google Workspace Status Dashboard.
ping -c 4 notebooklm.google.comTest whether Google NotebookLM's servers replynslookup notebooklm.google.comCheck that Google NotebookLM's DNS resolvestraceroute notebooklm.google.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGoogle NotebookLM on Android
- Fix
- Clear the cache and data of your mobile browser (like Chrome), then attempt to reload the Google NotebookLM website. Ensure your browser app and Android system are updated to their latest versions.
- Check
- Open Google NotebookLM in a different mobile browser or try switching from mobile data to Wi-Fi to check your connection. If other Google web services work but NotebookLM doesn't, it might be a localized outage.
Google NotebookLM on iPhone and iPad
- Fix
- Clear your Safari history and website data, then try reloading Google NotebookLM in a private tab. Alternatively, try accessing the site using the Chrome app.
- Check
- Check if the Google NotebookLM site loads on another device on the same network, or switch from Wi-Fi to cellular data. If the page still displays an error, check online status trackers for Google service disruptions.
What happens when Google NotebookLM goes down
Google NotebookLM is an AI research assistant that answers questions from the sources you upload, such as PDFs, Google Docs, websites, and pasted text. Students and researchers use it for source-based answers and audio overviews; an outage cuts both off.
When Google NotebookLM has trouble, the first sign is often slow or failed answers in a notebook; then the source list stops loading or added files sit in a processing state. Audio overviews can fail to generate or stall mid-playback, and the chat may return a generic error instead of an answer. The interface may still load while core actions fail, which makes the outage feel partial. Problems are often regional or partial, so check the official status page and the help centre before you assume a full outage.
Google NotebookLM IP address, servers and network
Checking notebooklm.google.com from our server…
Google NotebookLM FAQ
Is Google NotebookLM down right now?
Why won't my PDF or Google Doc upload to NotebookLM?
Why is the Audio Overview stuck or failing to generate?
Why does NotebookLM say I need to sign in or switch accounts?
Does NotebookLM work on phones and can I use it offline?
How we track Google NotebookLM
The status on this page comes from user-submitted problem reports for Google NotebookLM, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google NotebookLM, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Google NotebookLM's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.