iCount outages and problems
No user reports came in for iCount in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about iCount
People who report a problem with iCount to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server connection
- Saving and sync
- Integrations
- Lag
- Automation and flows
iCount problem spikes, last 30 days
Since 5 October, iCount had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix iCount not working
iCount is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach icount.co.il over your own connection, right now. Nothing is sent to us or stored.
Check the iCount report level
Open the iCount page and read the status at the top; it counts user problem reports in 15-minute windows over the last 24 hours and does not ping the service. A normal level means reports are at or below their usual level. That is not proof.
Force quit iCount and reopen it
If the app opens to a blank screen or stalls on a loading spinner, force quit it from your phone's app switcher and launch it again. On iPhone, open the app switcher and swipe the iCount card up; on Android, open Recents and swipe the card away.
Check iCount network access
On iPhone, open Settings > Cellular and confirm the switch for iCount is on; then turn Airplane Mode on for 10 seconds and off again. If the app still fails to load, open Settings > Wi-Fi and join a different network to rule out a local connection problem.
Reinstall iCount and sign back in
Delete the app and install it again from your phone's app store. If that fails, restart your phone before the next launch. Sign in with the same method you used before; a different sign-in method can open a fresh account with no saved data.
While iCount is down: what to use instead
- Your bank's app Check balances there if the app is down.
- Your credit card issuer's app Confirm pending charges and payments there when the service will not load.
- Google Sheets Log cash spending and receipts in a simple sheet when you need a running total and the app is offline.
- iCount website Open the service in a browser on a computer, because the mobile app can fail to sync while the web version still loads your transactions.
Fix iCount on Windows, Mac, Android and iPhone
iCount on Windows
- Fix
- Clear your browser's cache and cookies, or try accessing the iCount portal in an incognito window. Disabling browser extensions or third-party firewalls can also resolve loading issues.
- Check
- Try loading the iCount login page in a different web browser to see if the issue is browser-specific. You can also check if other websites load normally to rule out a local internet outage.
ping icount.co.ilTest whether iCount's servers replynslookup icount.co.ilCheck that iCount's DNS resolvestracert icount.co.ilTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadiCount on Mac
- Fix
- Clear your Safari or Chrome browsing history and cache, and temporarily disable any active VPNs that might interfere with iCount. Restarting your browser or macOS device can also resolve temporary connection issues.
- Check
- Open a Private Browsing window in Safari and attempt to load the iCount website. You can also check your macOS Network settings to verify your internet connection is active.
ping -c 4 icount.co.ilTest whether iCount's servers replynslookup icount.co.ilCheck that iCount's DNS resolvestraceroute icount.co.ilTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadiCount on Android
- Fix
- Go to your device settings to clear the iCount app cache and data, or check the Google Play Store for any available updates. If the issue persists, reinstall the app and try switching from Wi-Fi to mobile data.
- Check
- Open the iCount app to see if it displays a connection error or fails to load your dashboard. You can also check if other internet-dependent apps are functioning on your device.
iCount on iPhone and iPad
- Fix
- Force close and restart the iCount app, or visit the App Store to ensure you have the latest version installed. If it still won't load, reinstall the app and verify that cellular data is enabled for iCount in your settings.
- Check
- Launch the iCount app on your iPhone or iPad to see if it gets stuck on the splash screen or shows a network timeout. You can also try loading a website in Safari to confirm your device is online.
What happens when iCount goes down
iCount is accounting software. Small businesses and freelancers use it to send invoices and collect payments, so an outage halts billing while pending documents sit unsent in the queue.
You notice it first at login because the dashboard spins or kicks you back to the sign-in screen. Invoices fail to save or send while receipts and PDFs stall in the queue, which leaves clients waiting though your past records often stay visible. But some accounts work. If you can open the site but cannot create documents, the fault sits with the service while your connection stays fine.
iCount IP address, servers and network
Checking icount.co.il from our server…
iCount FAQ
Is iCount down right now?
Why can't I log in to my iCount account?
I filled an invoice but iCount won't issue it, what blocks it?
My iCount documents show on computer but not on my phone, how do I sync them?
What should I do when iCount says my password or card is invalid?
How we track iCount
The status on this page comes from user-submitted problem reports for iCount, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for iCount, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. iCount doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.