BUPA outages and problems
User reports, last 24 hours
151 reports in total, counted in 15-minute windows
In the last hour, 86 problem reports came in for BUPA, and at this time of day there are usually almost none. Over the last 24 hours there were 151 reports. Most recent reports were about app (64%) and login (36%). A spike in reports is going on now; it started 2 h ago. These are user reports from the UK, where most people report BUPA problems.
- NormalClose to the usual level22 h 15 min · 2 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average1 h 45 min · 149 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 151 user reports came in for BUPA. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 92.71% uptime for the day.
The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 33 reports, about 45 minutes ago.
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Outage
Ongoing, started 2 h agoRunning for 1 h 45 min33peak reports
BUPA in November 2026
- Problem reports in November (since 5 November)
- 151
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for BUPA.
Share of 14 recent reports that said what was wrong.
BUPA problem spikes, last 30 days
Since 5 November, BUPA had 1 outage spike.
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Outage
Fri 6 Nov, 14:48–16:33Still going38peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 November 2026. Monthly reports for all services
How to fix BUPA not working
When BUPA itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach bupa.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not BUPA.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as BUPA
Since 5 November, BUPA's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
BUPA: Fri 6 Nov, since 14:48
- PLDT, outage,08:33 to 16:33
- Union Bank, outage,11:18 to 16:33
- DKB, outage,11:48 to 16:33
- Correios, outage,11:48 to 16:03
- State Bank of India (SBI), outage,11:48 to 16:33
- Starbucks, outage,12:18 to 16:33
- Mobile Legends, outage,12:57 to 16:27
- PostNL, outage,13:03 to 16:33
95 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
BUPA IP address, servers and network
Checking bupa.co.uk from our server…
Contact BUPA support
Tip: BUPA doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track BUPA
The status on this page comes from user-submitted problem reports for BUPA, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BUPA, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BUPA doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.