Commonwealth Edison outages and problems
In the past 24 hours, 11 user reports came in for Commonwealth Edison. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Commonwealth Edison in October 2026
- Problem reports in October (since 28 October)
- 11
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Commonwealth Edison.
Share of 1 recent report that said what was wrong.
Commonwealth Edison problem spikes, last 30 days
Since 28 October, Commonwealth Edison had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Commonwealth Edison not working
Commonwealth Edison is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach comed.com over your own connection, right now. Nothing is sent to us or stored.
Open ComEd in a private window
Open a private or incognito window and sign in to the site. If the page loads there, your normal browser profile is the problem; clear its cache or disable extensions one at a time.
Clear the ComEd app cache
On Android, open Settings > Apps > ComEd > Storage & cache and tap Clear cache. If that fails, delete the app and install it again from the App Store or Google Play; your account stays intact.
Reset your ComEd password
Sign out of the app. Tap Forgot password on the sign-in screen and follow the reset steps sent to your email or phone; if a password manager fills the old password, type the new one by hand once and let it save the change.
Check the ComEd outage map
Load the outage map from a device on another network and search your address. If the map shows an outage near you, the app and website can fail while your power is out; wait for restoration updates and avoid resetting your account.
While Commonwealth Edison is down: what to use instead
- Website in a browser Use the site in a browser on a laptop or another phone if the app will not load, and sign in there to report an outage or check your account.
- Customer service phone line Call the customer service line when the app or site keeps failing, and use the menu to report an outage or ask about your account.
- Bank bill pay Set up a payment through your bank's bill pay with your account number if you need to pay while the app is down.
- Emergency services Call emergency services if a power line is down and keep clear.
What happens when Commonwealth Edison goes down
Commonwealth Edison is an electric utility that supplies power to homes and businesses across northern Illinois. An outage cuts lighting, heating or cooling, refrigeration, and the internet router, so daily routines and work stop at the same time.
Lights go dark and the router drops, which cuts off the screen you were using and the call you were on. Refrigerators warm, freezers thaw, heating or cooling systems cut out, and a sump pump or a home medical device can fail without warning. The first sign is often a flicker or a clock reset before the room goes dark. Trouble often stays local to a feeder line or a neighborhood transformer, so one block can lose power while the next keeps it; a broad storm can knock out a much larger area.
Commonwealth Edison IP address, servers and network
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Commonwealth Edison FAQ
Is Commonwealth Edison down right now?
Why does the ComEd app fail when I report an outage?
Why did my ComEd bill payment fail on the confirmation screen?
Why does the ComEd app show my service address as not found?
Why is there no estimated restoration time after I report an outage in the ComEd app?
Service updates from @ComEd
No posts about problems from @ComEd in the last 14 days. The latest is from .
How we track Commonwealth Edison
The status on this page comes from user-submitted problem reports for Commonwealth Edison, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Commonwealth Edison, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Commonwealth Edison doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.