Cogent outages and problems
In the past 24 hours, 13 user reports came in for Cogent. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Cogent in October 2026
- Problem reports in October (since 27 October)
- 14
Monthly report for October 2026
People who report a problem with Cogent to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Broadband Internet
- Billing
- WiFi
- Fixed Wireless Internet
Where Cogent problem reports come from
Recent reports came from 9 areas. The most came from around Los Angeles, CA, New York City, NY and Atlanta, GA. Share of recent reports by area, named after its biggest town:
- 15% Los Angeles, CA
- 8% New York City, NY
- 8% Atlanta, GA
- 8% Nashville, TN
- 8% Tampa, FL
- 8% Seattle, WA
From 13 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Cogent problem spikes, last 30 days
Since 27 October, Cogent had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Cogent not working
Cogent is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach cogentco.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Cogent.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Cogent is down: what to use instead
- Backup ISP Move traffic to your backup ISP if your network has a second uplink, so the office stays online while the main circuit is out.
- Mobile hotspot Use a phone or cellular router for urgent email and chat when the main connection fails.
- Public Wi-Fi Go to a library or another office with independent internet if you need cloud tools and email.
- Cogent status page Check the official status page for provider updates while you test your own router and circuit.
Cogent IP address, servers and network
Checking cogentco.com from our server…
Service updates from @cogentco
No posts about problems from @cogentco in the last 14 days. The latest is from .
Put the Cogent status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/cogent/"><img src="https://isitdownrightnow.app/badge/cogent.svg" alt="Cogent status" height="20"></a>[](https://isitdownrightnow.app/services/cogent/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Cogent
The status on this page comes from user-submitted problem reports for Cogent, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cogent, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Cogent's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.