Thinkorswim outages and problems
In the past 24 hours, 33 user reports came in for Thinkorswim. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
Thinkorswim in October 2026
- Problem reports in October (since 27 October)
- 35
Monthly report for October 2026
What people said was wrong in recent problem reports for Thinkorswim, as a share of those reports:
- 100% App
Where Thinkorswim problem reports come from
Recent reports came from 13 areas. The most came from around Columbus, OH, Long Beach, CA and New York City, NY. Share of recent reports by area, named after its biggest town:
- 9% Columbus, OH
- 9% Long Beach, CA
- 9% New York City, NY
- 9% Atlanta, GA
- 9% Houston, TX
- 4% Boston, MA
From 23 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Thinkorswim problem spikes, last 30 days
Since 27 October, Thinkorswim had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Thinkorswim not working
Thinkorswim is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach trade.thinkorswim.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Thinkorswim.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Thinkorswim is down: what to use instead
- thinkorswim desktop Use the desktop program when the mobile app will not load, since it has the charting and order entry tools and may stay reachable during a mobile outage.
- Schwab website Log in to the Schwab website to check positions and place a basic stock or ETF order when the app stalls; complex options orders may still need the full platform.
- Schwab mobile app Open the separate Schwab app for balances and simple trades if the trading app freezes, but confirm that the order type you need is supported there.
- Schwab trade desk Call the Schwab trade desk to close or adjust a position when the screen will not respond, and have your account details ready before you dial.
Thinkorswim IP address, servers and network
Checking trade.thinkorswim.com from our server…
Service updates from @CharlesSchwab
No posts about problems from @CharlesSchwab in the last 14 days. The latest is from .
Put the Thinkorswim status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/thinkorswim/"><img src="https://isitdownrightnow.app/badge/thinkorswim.svg" alt="Thinkorswim status" height="20"></a>[](https://isitdownrightnow.app/services/thinkorswim/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Thinkorswim
The status on this page comes from user-submitted problem reports for Thinkorswim, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Thinkorswim, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Thinkorswim doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.