Classlink outages and problems
User reports, last 24 hours
12 reports in total, counted in 15-minute windows
No problem reports came in for Classlink in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 12 reports. Most recent reports were about login (100%). There has been no spike in reports since 4 November. These are user reports from the US, where most people report Classlink problems.
- NormalClose to the usual level24 h · 12 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 12 user reports came in for Classlink. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Classlink in November 2026
- Problem reports in November (since 4 November)
- 11
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Classlink.
Share of 1 recent report that said what was wrong.
Classlink problem spikes, last 30 days
Since 4 November, Classlink had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Classlink not working
Classlink is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach classlink.com over your own connection, right now. Nothing is sent to us or stored.
Test LaunchPad in a private window
Open Chrome and press Ctrl+Shift+N, or choose the three-dot menu > New Incognito window, then open your school LaunchPad sign-in page. If it works there, your normal browser profile has a cookie, cache, or extension problem.
Allow LaunchPad pop-ups
In Chrome, go to Settings > Privacy and security > Site settings > Pop-ups and redirects. Add your school LaunchPad address under Allowed to send pop-ups and use redirects, then try the app tile again.
Clear ClassLink site data
In Chrome, go to Settings > Privacy and security > Delete browsing data, choose All time, select Cookies and other site data and Cached images and files, then click Delete data. Sign back in to ClassLink after the browser clears the saved session.
Reset the LaunchPad app
On iPhone or iPad, go to Settings > General > iPhone Storage > ClassLink LaunchPad, then choose Offload App or Delete App before installing it again from the App Store. On Android, go to Settings > Apps > ClassLink LaunchPad > Storage & cache, then tap Clear cache first and Clear storage if the sign-in loop stays.
While Classlink is down: what to use instead
- Direct app sign-in Open the learning tool's own website if your school gave you a separate username and password.
- Canvas or Google Classroom Check the class page there when assignments are posted outside Classlink and the sign-in still works.
- District student portal Use the school district portal for schedules, announcements, and basic account tasks while the LaunchPad will not load.
- Teacher or school office Ask for the assignment name, a temporary sign-in path, or a copy of the work if access is blocked before class.
What happens when Classlink goes down
ClassLink is a school sign-in and app launch platform used by many US K-12 districts, with LaunchPad giving students and staff one place to open class tools. An outage can block logins, app tiles, and roster-linked access during class.
The first sign is often the LaunchPad page hanging, a sign-in loop, or tiles that open to a blank screen. Single sign-on may fail even when the destination learning app is working, because the handoff from the school account never completes. Roster or account sync trouble can leave a student missing a course, a teacher missing a class list, or a new account unable to get the right apps. Some incidents affect one district setup or one connected app, while broader trouble can stop many schools from reaching the service at all.
Classlink IP address, servers and network
Checking classlink.com from our server…
Classlink FAQ
Is Classlink down right now?
Why can't I sign in to LaunchPad with my school account?
Why does QuickCard not scan in the mobile app?
Why are apps missing from My Apps?
Why does LaunchPad open an app but leave me on another login page?
Service updates from @classlink
No posts about problems from @classlink in the last 14 days. The latest is from .
Contact Classlink support
Tip: Classlink doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Classlink
The status on this page comes from user-submitted problem reports for Classlink, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Classlink, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Classlink doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.