DKB dkb.de Live · Operational

Is DKB down right now? Live status and outage tracker

No, DKB is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you? Help centre

Updated 2 min ago · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

DKB outages and problems

User reports, last 24 hours

49 reports in total, counted in 15-minute windows

No problem reports came in for DKB in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 49 reports. There has been no spike in reports since 4 November. These are user reports from Germany, where most people report DKB problems.

NormalClose to the usual level24 h · 49 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

8 reports, 6 h ago

DKB status card: No, DKB is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 49 user reports came in for DKB. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 8 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for DKB stayed at their usual level the whole time.

This month

DKB in November 2026

Problem reports in November (since 4 November): 49

Monthly report for November 2026

People who report a problem with DKB to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Mobile banking
Online banking
Bank transfers
Login
App

Last 30 days

DKB problem spikes, last 30 days

Since 4 November, DKB had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

Troubleshooting

How to fix DKB not working

DKB is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach dkb.de over your own connection, right now. Nothing is sent to us or stored.

Retry DKB login by hand
Open the app and use the app PIN instead of Face ID or fingerprint sign in. If web banking sends you back to the sign in screen, type your Anmeldename or Legitimations-ID and Passwort by hand, since a saved browser entry can hold an old value.
Allow DKB approval alerts
For web banking, leave the browser tab open and open the DKB app or TAN2go if no push message appears. On iPhone, go to Settings, Notifications, DKB or TAN2go and turn on Allow Notifications; on Android, go to Settings, Apps, DKB or TAN2go, Notifications and turn notifications on.
Update the DKB app
On iPhone, open App Store, tap your profile picture, pull down to refresh, and tap Update next to DKB or TAN2go if you see it. On Android, open Play Store, tap your profile picture, Manage apps & device, Updates available, and update DKB or TAN2go if you see either app.
Clear dkb.de site data
Use this if the website loops after login or shows a blank page. In Chrome on desktop, open Settings, Privacy and security, Third-party cookies, See all site data and permissions, search for dkb.de, and delete its stored data; in Safari on iPhone, go to Settings, Safari, Advanced, Website Data, search for dkb.de, tap Edit, and delete that entry.

While DKB is down: what to use instead

DKB website If the app will not load, try dkb.de in a browser for balances, transfers, and card settings.
DKB app If the website stalls after login, the app may still open your accounts or approve a banking action.
Physical card or cash If online banking is stuck, a card payment may still work, and cash helps when you cannot wait.
Another bank account If a payment is urgent and you have a second account, send it from that bank instead.

About

What happens when DKB goes down

DKB is a German direct bank at dkb.de with current accounts, cards, loans, and brokerage for private customers. When it has trouble, people in Germany may lose access to balances, transfers, card settings, and the banking app at the worst moment.

Login and the banking app often show the pain first, with endless loading, failed biometric sign-in, or a generic error after you enter your details. Transfers can stall when the approval prompt does not arrive, while account balances or card transactions may stay blank even after the page reloads. Card payments and cash withdrawals can be separate from online banking, so they may still work while the app is unusable. Problems with DKB are often partial by feature or platform rather than a clean total outage, with web banking, the app, brokerage, and card controls affected in different ways.

Servers and network

DKB IP address, servers and network

Checking dkb.de from our server…

Questions

DKB FAQ

Is DKB down right now?

The status at the top of this page shows whether user reports for DKB are above their usual level, counted in 15-minute windows over the last 24 hours. It is based only on reports sent to a public outage-reporting service. To check your side, switch between Wi-Fi and mobile data, try the website and the app, and see whether login fails on only one device.

Why does the DKB app reject my login even when the password is correct?

A correct password can still fail if the app cannot finish the approval step or if the device clock is off. Update the app, restart the phone, then sign in through dkb.de to see if web banking accepts the same details. If web banking works but the app loops back to the login screen, remove saved biometric login and set it up again after a normal password login.

Why can I see my Girokonto balance, but card payments or transfers will not go through?

Balance display can load while payment approval still needs a live connection to the bank. Try a SEPA transfer later, and check whether card payments fail in stores and online or only in one merchant app. If every payment stops, use the DKB help centre: https://www.dkb.de/kontakt/index.html.

The approval in TAN2go or the banking app does not appear. What can I try?

Open the approval app yourself instead of waiting for the push message; notifications can arrive late or stay hidden on the lock screen. Check that the phone has internet access and that battery saving mode is not blocking background activity. If you changed phones, you may need to set up the approval method again before transfers work.

Why does dkb.de load, but online banking shows a blank page or keeps spinning?

That often points to the browser session or stale cookies. Use a private window or another browser, then clear site data for dkb.de if the login page works there. If the app fails at the same time, the problem may be with the service rather than your browser.

Official channels

Contact DKB support

Tip: DKB doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the DKB status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/dkb/"><img src="https://isitdownrightnow.app/badge/dkb.svg" alt="DKB status" height="20"></a>

Markdown, for README files

[![DKB status](https://isitdownrightnow.app/badge/dkb.svg)](https://isitdownrightnow.app/services/dkb/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track DKB

The status on this page comes from user-submitted problem reports for DKB, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for DKB, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. DKB doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.