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Commerce Bank commercebank.com Live · Operational

Is Commerce Bank down right now? Live status and outage tracker

No, Commerce Bank is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 95 normal · 0 elevated · 1 outage

Not working for you?

Last spike 14 h ago · Updated just now · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt

No answer within 10 seconds

Our server loaded commercebank.com less than an hour ago.

Last 24 hours

Commerce Bank outages and problems

User reports, last 24 hours

41 reports in total, counted in 15-minute windows

No problem reports came in for Commerce Bank in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 41 reports. Most recent reports were about app (50%) and online banking (17%). The last spike in reports was 14 h ago and lasted 15 min. These are user reports from the US, where most people report Commerce Bank problems.

NormalClose to the usual level23 h 45 min · 12 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's average15 min · 29 reports
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

98.96%

15 min of outage

Last outage

14 h ago

Lasted 15 min

Busiest 15 minutes

29 reports, 14 h ago

Commerce Bank status card: No, Commerce Bank is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 41 user reports came in for Commerce Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 14 hours ago. The busiest 15-minute window of the day had 29 reports, about 14 hours ago.

Outage

Ended 14 h ago

Lasted 15 min

29peak reports

This month

Commerce Bank in November 2026

Problem reports in November (since 4 November): 41

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Commerce Bank.

App50%
Online Banking17%
Login17%
Website8%
Mobile banking8%

Share of 12 recent reports that said what was wrong.

Last 30 days

Commerce Bank problem spikes, last 30 days

Since 4 November, Commerce Bank had 1 outage spike.

Outage

Wed 4 Nov, 13:23–13:38

Lasted 15 min

29peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

Troubleshooting

How to fix Commerce Bank not working

Commerce Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach commercebank.com over your own connection, right now. Nothing is sent to us or stored.

Reload Commerce Bank online banking
Open a new private window and go to commercebank.com instead of using a saved sign-in tab. If the login page loads there, close the old tab and sign in again so the site creates a fresh session.
Clear the site data
In Chrome, open chrome://settings/siteData, search for commercebank.com, and delete the entries for that site. After that, restart Chrome and try the online banking sign-in again.
Refresh the mobile banking app
On iPhone, open App Store and tap your profile picture. Pull down to refresh, then install any update for the bank app. On Android, open Play Store, tap your profile picture, choose Manage apps and device, and update it if it appears there.
Reset the app storage
On Android, open Settings > Apps > the banking app > Storage & cache > Clear cache; if that fails, use Clear storage and sign in again. On iPhone, open Settings > General > iPhone Storage > the banking app > Offload App, then tap Reinstall App.

While Commerce Bank is down: what to use instead

Mobile app If commercebank.com will not load, try the Commerce Bank app for balance checks and transfers.
Website If the app hangs at sign-in, use a browser instead, since the website and app can fail in different ways.
Card payments Use your Commerce Bank debit or credit card directly at checkout when an in-app payment screen will not refresh.
ATM, branch, or phone support For cash, deposits, lost cards, or suspected fraud, use an ATM, visit a branch, or call customer service.

Same time

Problems at the same time as Commerce Bank

Since 4 November, Commerce Bank's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Commerce Bank: Wed 4 Nov, 13:23 to 13:38

51 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when Commerce Bank goes down

Commerce Bank is a U.S. bank at commercebank.com with personal and business accounts, credit cards, loans, and online banking. Customers rely on it to check balances and move money, so an outage can interrupt transfers, bill pay, card payments, and the mobile app.

Login usually breaks first, with the website or Commerce Bank Mobile Banking app looping back to sign in, hanging after a password, or showing that account details cannot load. Online banking may still open while balances, transfers, mobile deposit, and bill pay fail on separate screens. Debit and credit card purchases can keep working during some online banking trouble, though alerts, recent transactions, or payment scheduling may lag. Problems are often partial, with one region, browser, or app version affected while ATMs and branch service still work.

Servers and network

Commerce Bank IP address, servers and network

IPv4 addresses: 45.60.196.48
Show all 2
45.60.202.48
IPv6: Not offered
Network: AS19551 · Incapsula Inc, registered in the United States
DNS hosted by: its own name servers (att.net)
HTTPS certificate: Issued by DigiCert Inc, valid until 3 Apr 2027 (148 days)
HTTP/3: Not advertised
Our check: No answer within 10 seconds

Checked from our server in Frankfurt, Germany, less than an hour ago, for commercebank.com. Visitors elsewhere may see different addresses.

Questions

Commerce Bank FAQ

Is Commerce Bank down right now?

The status at the top of this page shows whether user problem reports for Commerce Bank are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports go to a public outage-reporting service, and this site does not collect them itself. If reports look normal, test both the app and commercebank.com on Wi-Fi and cellular data. When only one device or network fails, force close the app, clear browser cookies, update the app or browser, and restart the device.

Why does Commerce Bank online banking keep sending me back to the sign-in page?

A saved cookie can break the handoff after you enter your username and password. Open a private window, turn off script-blocking extensions, clear cookies for commercebank.com, and update the browser. If the mobile app still signs in, use it for balance checks or transfers while you fix the browser.

Why does mobile deposit fail in the Commerce Bank app?

Mobile deposit needs camera access and a stable upload. Give the app camera permission, clean the camera lens, retake the check photos on a dark background, and keep the app open until the confirmation screen appears. If the deposit hangs after submission, wait and check deposit history before trying again so you do not send the same check twice.

Why are my Commerce Bank card transactions or balances not updating?

Card activity can sit in a pending state before the final amount posts, especially after gas station or hotel holds. Sign out and back in, then compare the card page with the main account list. If new purchases are missing in both places while your connection is fine, the bank may have a display delay.

Why is Zelle missing or failing inside Commerce Bank online banking?

Zelle access depends on an eligible account and an enrolled email address or U.S. mobile number inside your bank profile. If the send button is unavailable or recipient verification stalls, check your contact details and try the app on a different network. Do not keep resubmitting a payment that appears stuck; check pending transfers first.

Official channels

Contact Commerce Bank support

Tip: Commerce Bank doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Commerce Bank status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

HTML

<a href="https://isitdownrightnow.app/services/commerce-bank/"><img src="https://isitdownrightnow.app/badge/commerce-bank.svg" alt="Commerce Bank status" height="20"></a>

Markdown, for README files

[![Commerce Bank status](https://isitdownrightnow.app/badge/commerce-bank.svg)](https://isitdownrightnow.app/services/commerce-bank/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame

<iframe src="https://isitdownrightnow.app/embed/commerce-bank/" title="Commerce Bank status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/commerce-bank/">Commerce Bank status</a> from IsItDownRightNow.app</p>

Image, updated about every 10 minutes

<a href="https://isitdownrightnow.app/services/commerce-bank/"><img src="https://isitdownrightnow.app/share/commerce-bank.png" alt="Commerce Bank status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Commerce Bank

The status on this page comes from user-submitted problem reports for Commerce Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Commerce Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Commerce Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.