CollegeBoard outages and problems
In the past 24 hours, 38 user reports came in for CollegeBoard. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
CollegeBoard in October 2026
- Problem reports in October (since 27 October)
- 40
Monthly report for October 2026
What people said was wrong in recent problem reports for CollegeBoard, as a share of those reports:
- 38% Login
- 38% Website
- 25% Courses
Where CollegeBoard problem reports come from
Recent reports came from 19 areas. The most came from around Los Angeles, CA, Worcester, MA and Indianapolis, IN. Share of recent reports by area, named after its biggest town:
- 11% Los Angeles, CA
- 8% Worcester, MA
- 8% Indianapolis, IN
- 8% Houston, TX
- 8% New York City, NY
- 5% Allentown, PA
From 37 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
CollegeBoard problem spikes, last 30 days
Since 27 October, CollegeBoard had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix CollegeBoard not working
CollegeBoard is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach about.collegeboard.org over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not CollegeBoard.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While CollegeBoard is down: what to use instead
- Full website in a browser Open the full site in a browser if the mobile app stalls; registration and scores are there.
- Phone support Call the support line if account pages fail.
- School counselor or test coordinator For deadline or test-day problems, ask your school counselor or test coordinator; they can reach educator support channels that you cannot access.
- BigFuture Use BigFuture for college search and scholarship search while account pages are unavailable.
CollegeBoard IP address, servers and network
Checking about.collegeboard.org from our server…
Service updates from @CollegeBoard
No posts about problems from @CollegeBoard in the last 14 days. The latest is from .
How we track CollegeBoard
The status on this page comes from user-submitted problem reports for CollegeBoard, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CollegeBoard, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CollegeBoard doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.