Is Bouygues Télécom down right now? Live status and outage tracker

Bouygues Télécom outages and problems

User reports, last 24 hours

706 reports in total, counted in 15-minute windows

In the last hour, 8 problem reports came in for Bouygues Télécom, against about 4 at this time on a usual day. Over the last 24 hours there were 706 reports. Most recent reports were about broadband internet (54%) and mobile internet (18%). The last spike in reports was 2 h ago and lasted 30 min. These are user reports from France, where most people report Bouygues Télécom problems.

24 12

24 h ago18 h12 h6 hNow

• NormalClose to the usual level22 h 15 min · 578 reports
• ElevatedMore than 1.5 times the usual level1 h 15 min · 84 reports
• OutageMore than twice the usual level and far above the day's average30 min · 44 reports
• Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

8

38% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

2 h ago

Lasted 30 min

Busiest 15 minutes

22

22 reports, 16 h ago

In the past 24 hours, 706 user reports came in for Bouygues Télécom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 3 hours ago. The busiest 15-minute window of the day had 22 reports, about 16 hours ago.

• Outage
  Ended 2 h ago

  Lasted 30 min
  22peak reports
• Elevated reports
  Ended 13 h ago

  Lasted 15 min
  18peak reports
• Elevated reports
  Ended 15 h ago

  Lasted 15 min
  18peak reports
• Outage
  Ended 16 h ago

  Lasted 30 min
  22peak reports
• Elevated reports
  Ended 18 h ago

  Lasted 15 min
  15peak reports

Bouygues Télécom in November 2026

Problem reports in November (since 3 November)

813

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Bouygues Télécom.

1. Broadband Internet54%
2. Mobile Internet18%
3. WiFi15%
4. Voice calls8%
5. Mobile Signal3%
6. TV2%

Share of 176 recent reports that said what was wrong.

Bouygues Télécom problem spikes, last 30 days

Since 3 November, Bouygues Télécom had 3 outage spikes and 5 periods of elevated reports. The longest lasted 1 h 2 min, on 3 November.

• Outage
  Thu 5 Nov, 00:23–00:53

  Lasted 30 min
  29peak reports
• Elevated reports
  Wed 4 Nov, 16:41–17:02

  Lasted 21 min
  16peak reports
• Elevated reports
  Wed 4 Nov, 15:16–15:31

  Lasted 15 min
  15peak reports
• Elevated reports
  Wed 4 Nov, 13:27–14:12

  Lasted 45 min
  21peak reports
• Elevated reports
  Wed 4 Nov, 12:12–12:38

  Lasted 26 min
  20peak reports
• Outage
  Wed 4 Nov, 10:33–11:33

  Lasted 1 h
  25peak reports
• Elevated reports
  Wed 4 Nov, 08:33–08:53

  Lasted 21 min
  16peak reports
• Outage
  Tue 3 Nov, 23:59–01:00

  Lasted 1 h 2 min
  28peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Bouygues Télécom not working

Bouygues Télécom is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Refresh Bouygues mobile service

   If your phone shows No Service or mobile data will not load, turn Airplane Mode on for 10 seconds and turn it off again. On iPhone, use Control Center or Settings > Airplane Mode; on Android, use Settings > Network & internet > Airplane mode.

2. Check the Bouygues data SIM

   On iPhone, open Settings > Cellular and check that Cellular Data is on. On Android with the standard Settings app, open Settings > Network & internet > SIMs > Bouygues Telecom, then check that Mobile data is on and that this SIM is selected for data if you have two SIMs.

3. Power-cycle the Bbox

   If Wi-Fi at home is connected but pages do not load, unplug the Bbox power cable and wait 30 seconds before plugging it back in. Wait for the internet light to settle, then test bouyguestelecom.fr or the Espace Client app on the same Wi-Fi network.

4. Reset Bouygues network settings

   Use this after the quicker checks, because it removes saved Wi-Fi networks and Bluetooth pairings. On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; on Android with the standard Settings app, open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

While Bouygues Télécom is down: what to use instead

• Espace Client app If the website will not load, try the Espace Client app to check your line, bills, or mobile usage from your phone.
• Orange If you need another French mobile network for calls or data, Orange is a common fallback with prepaid and contract options.
• SFR If your Bouygues Télécom connection is unusable, an SFR line can keep a phone, tablet, or home internet setup online.
• Free Mobile If you need a short-term mobile backup in France, Free Mobile is another widely used carrier to consider.

Problems at the same time as Bouygues Télécom

Since 3 November, all 8 of Bouygues Télécom's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Bouygues Télécom problems

The busiest hour for reports about Bouygues Télécom is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Bouygues Télécom goes down

Bouygues Télécom IP address, servers and network

Bouygues Télécom FAQ

Service updates from @bouyguestelecom

No posts about problems from @bouyguestelecom in the last 14 days. The latest is from .