The Crew 2 outages and problems
User reports, last 24 hours
4 reports in total, counted in 15-minute windows
No problem reports came in for The Crew 2 in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 4 reports. Worldwide, most recent reports were about game launch (100%). There has been no spike in reports since 4 November. These are user reports from the US, where most people report The Crew 2 problems.
Around the world right now: normal in 2 other countries. By country
- NormalClose to the usual level24 h · 4 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 4 user reports came in for The Crew 2. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
The Crew 2 in November 2026
- Problem reports in November (since 4 November)
- 5
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for The Crew 2 worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
The Crew 2 reports around the world
In the last 24 hours, 5 problem reports about The Crew 2 came in from one country. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 1 | 5 |
| The UK | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
The Crew 2 problem spikes, last 30 days
Since 4 November, The Crew 2 had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US5
- Germany0
- The UK0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix The Crew 2 not working
The Crew 2 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ubisoft.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not The Crew 2.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While The Crew 2 is down: what to use instead
- The Crew Motorfest Try it if you want a close Ubisoft racing game and Ubisoft sign-in is still working for you.
- Forza Horizon 5 Use it on Xbox or PC when you want open world driving without waiting for The Crew 2 sessions to come back.
- Need for Speed Unbound Pick it if you want street racing and police chases while the Ubisoft game will not connect.
- Gran Turismo 7 Use it on PlayStation if you want circuit racing and PlayStation Network is working.
The Crew 2 IP address, servers and network
- IPv4 addresses
- 3.160.150.105
Show all 4
- 3.160.150.109
- 3.160.150.112
- 3.160.150.68
- IPv6 addresses
- 2600:9000:275b:2a00:5:ba7e:5540:93a1
Show all 8
- 2600:9000:275b:3a00:5:ba7e:5540:93a1
- 2600:9000:275b:3e00:5:ba7e:5540:93a1
- 2600:9000:275b:5e00:5:ba7e:5540:93a1
- 2600:9000:275b:6c00:5:ba7e:5540:93a1
- 2600:9000:275b:9000:5:ba7e:5540:93a1
- 2600:9000:275b:ce00:5:ba7e:5540:93a1
- 2600:9000:275b:e00:5:ba7e:5540:93a1
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (ubisoft.com)
- HTTPS certificate
- Issued by Amazon, valid until 2 Mar 2027 (116 days)
- HTTP/3
- Supported
- Our check
- Answered in 382 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.ubisoft.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Service updates from @TheCrewGame
No posts about problems from @TheCrewGame in the last 14 days. The latest is from .
Contact The Crew 2 support
- Websiteubisoft.com/en-us/game/the-crew/the-crew-2
- X (Twitter)x.com/TheCrewGame
- Facebookfacebook.com/134970233368687
Tip: The Crew 2 doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the The Crew 2 status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/the-crew/"><img src="https://isitdownrightnow.app/badge/the-crew.svg" alt="The Crew 2 status" height="20"></a>[](https://isitdownrightnow.app/services/the-crew/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track The Crew 2
The status on this page comes from user-submitted problem reports for The Crew 2, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for The Crew 2, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. The Crew 2 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.