Banco Inter outages and problems
User reports, last 24 hours
169 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for Banco Inter, against about 4 at this time on a usual day. Over the last 24 hours there were 169 reports. Most recent reports were about app login (33%) and online banking (28%). The last spike in reports was 6 h ago and lasted 26 min. These are user reports from Brazil, where most people report Banco Inter problems.
- NormalClose to the usual level23 h 45 min · 157 reports
- ElevatedMore than 1.5 times the usual level15 min · 12 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 4 an hour now
In the past 24 hours, 169 user reports came in for Banco Inter. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 12 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 6 h agoLasted 15 min12peak reports
Banco Inter in November 2026
- Problem reports in November (since 3 November)
- 199
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Banco Inter.
Share of 36 recent reports that said what was wrong.
Banco Inter problem spikes, last 30 days
Since 3 November, Banco Inter had 1 outage spike.
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Outage
Wed 4 Nov, 20:37–21:03Lasted 26 min14peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Banco Inter not working
Banco Inter is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bancointer.com.br over your own connection, right now. Nothing is sent to us or stored.
Test Inter on data
Check the connection first. On iPhone, go to Settings > Wi-Fi and turn Wi-Fi off, then reopen Inter on cellular data. On Android, go to Settings > Network & internet > Internet, turn Wi-Fi off, and try the same screen again.
Force close Inter
On iPhone, swipe up from the bottom, pause in the app switcher, and swipe Inter up. On Android, open Settings > Apps > Inter and tap Force stop. Reopen it and retry sign-in, Pix, or the card screen.
Update the Inter app
A pending app build can leave login or Pix stuck after the bank changes its service side. On iPhone, open App Store, tap your profile picture, pull down to refresh, and tap Update beside Inter if it appears. On Android, open Play Store, tap your profile picture > Manage apps & device > Updates available, then update Inter.
Reset Banco Inter locally
Use this after basic checks, since reinstalling a bank app can trigger device confirmation. On Android, open Settings > Apps > Inter > Storage & cache > Clear cache, then open the app before clearing storage. On iPhone, open Settings > General > iPhone Storage > Inter > Offload App, tap Reinstall App, and sign in again.
While Banco Inter is down: what to use instead
- Site do Banco Inter If the app is stuck on login, try the website in a browser for account access.
- Cartão Inter For an in-person purchase, the physical card may still work even when the app does not load.
- Pix em outro banco If a transfer cannot wait, use another bank app you already have, such as Nubank, Itaú, Bradesco or Banco do Brasil.
- Banco24Horas For cash, try your Inter card at a Banco24Horas ATM if the app is unavailable.
Problems at the same time as Banco Inter
Since 3 November, Banco Inter's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Banco Inter: Wed 4 Nov, 20:37 to 21:03
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- Banco do Brasil, outage,09:33 to 21:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- USPS, outage,10:48 to 5 Nov 02:03
- eCAC, outage,11:33 to 21:03
- NFSE, outage,11:48 to 22:33
81 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Banco Inter problems
The busiest hour for reports about Banco Inter is 19:00 to 20:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.42 reports on an average day
- 01:00 to 02:00: 0.54 reports on an average day
- 02:00 to 03:00: 0.49 reports on an average day
- 03:00 to 04:00: 0.21 reports on an average day
- 04:00 to 05:00: 0.09 reports on an average day
- 05:00 to 06:00: 0.2 reports on an average day
- 06:00 to 07:00: 0.04 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0.04 reports on an average day
- 09:00 to 10:00: 0.11 reports on an average day
- 10:00 to 11:00: 0.15 reports on an average day
- 11:00 to 12:00: 0.03 reports on an average day
- 12:00 to 13:00: 0.2 reports on an average day
- 13:00 to 14:00: 0.23 reports on an average day
- 14:00 to 15:00: 0.21 reports on an average day
- 15:00 to 16:00: 0.38 reports on an average day
- 16:00 to 17:00: 0.36 reports on an average day
- 17:00 to 18:00: 0.14 reports on an average day
- 18:00 to 19:00: 0.23 reports on an average day
- 19:00 to 20:00: 0.69 reports on an average day
- 20:00 to 21:00: 0.62 reports on an average day
- 21:00 to 22:00: 0.32 reports on an average day
- 22:00 to 23:00: 0.27 reports on an average day
- 23:00 to 00:00: 0.22 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.49 reports on an average Tuesday
- Wednesday: 41 reports on an average Wednesday
- Thursday: 4 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Banco Inter goes down
Banco Inter is a Brazilian digital bank, used through its app and website for accounts, Pix, cards, and investments. People in Brazil rely on it to pay boletos and move money; an outage can block login, balance checks, Pix payments, and card management.
During Banco Inter issues, the app may hang on sign in or show a service unavailable message, and balances may fail to load after authentication. Pix tends to be the first thing people notice because a transfer that never confirms blocks the whole payment. Boleto payment, account statements, investment screens, and card controls can also fail, but they may recover at different times across mobile and web. Reports are often partial or regional in Brazil, so one customer may be locked out while another can still use the card or see the account.
Banco Inter IP address, servers and network
- IPv4 addresses
- 18.64.211.45
Show all 4
- 18.64.211.67
- 18.64.211.78
- 18.64.211.91
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 17 Mar 2027 (131 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 494 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for bancointer.com.br. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Banco Inter FAQ
Is Banco Inter down right now?
Why can't I log in to the Banco Inter app?
Why is Pix not completing in the Inter app?
Why can't I pay a boleto or generate a new one?
Why is my Inter card being declined even though I have balance or limit?
Service updates from @bancointer
No posts about problems from @bancointer in the last 14 days. The latest is from .
Contact Banco Inter support
Tip: Banco Inter doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Banco Inter
The status on this page comes from user-submitted problem reports for Banco Inter, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Banco Inter, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Banco Inter doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.