Is 1&1 down right now? Live status and outage tracker

1&1 outages and problems

User reports, last 24 hours

1,642 reports in total, counted in 15-minute windows

In the last hour, 7 problem reports came in for 1&1, against about 17 at this time on a usual day. Over the last 24 hours there were 1,642 reports. Most recent reports were about broadband internet (53%) and WiFi (28%). The last spike in reports was 3 h ago and lasted 28 min. These are user reports from Germany, where most people report 1&1 problems.

50 25

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h · 1,517 reports
• ElevatedMore than 1.5 times the usual level1 h · 125 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAbout 17 an hour now

Reports, last hour

7

56% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

43

43 reports, 10 h ago

In the past 24 hours, 1,642 user reports came in for 1&1. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 43 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 3 h ago

  Lasted 15 min
  16peak reports
• Elevated reports
  Ended 5 h ago

  Lasted 15 min
  24peak reports
• Elevated reports
  Ended 10 h ago

  Lasted 15 min
  42peak reports
• Elevated reports
  Ended 10 h ago

  Lasted 15 min
  43peak reports

1&1 in November 2026

Problem reports in November (since 3 November)

1,670

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for 1&1.

1. Broadband Internet53%
2. WiFi28%
3. Mobile Internet12%
4. Voice calls3%
5. Mobile Signal2%
6. TV1%

Share of 466 recent reports that said what was wrong.

Where 1&1 problem reports come from

The map shows where recent problem reports for 1&1 came from in Germany. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

1&1 problem spikes, last 30 days

Since 3 November, 1&1 had no outage spikes, but 5 periods of elevated reports. The longest lasted 28 min, on 4 November.

• Elevated reports
  Wed 4 Nov, 23:59–00:27

  Lasted 28 min
  19peak reports
• Elevated reports
  Wed 4 Nov, 22:23–22:38

  Lasted 15 min
  26peak reports
• Elevated reports
  Wed 4 Nov, 17:22–17:38

  Lasted 17 min
  46peak reports
• Elevated reports
  Wed 4 Nov, 16:38–16:53

  Lasted 15 min
  43peak reports
• Elevated reports
  Wed 4 Nov, 15:29–15:46

  Lasted 18 min
  37peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix 1&1 not working

1&1 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Toggle the 1&1 connection

   On iPhone, open Settings > Cellular and switch Cellular Data off for 10 seconds, then on again. On Android, open Settings > Network & internet > SIMs > 1&1 and switch Mobile data off and on; if Wi-Fi is on, turn it off for this test.

2. Refresh Control-Center

   Force close the 1&1 Control-Center app, then check for updates in App Store > account icon > Available Updates or Google Play > profile icon > Manage apps & device > Updates available. If the app still hangs at login, try the same account in a private browser window at https://www.1und1.de/.

3. Restart the HomeServer

   If the home line is the problem, pull the power plug from the 1&1 HomeServer or FRITZ!Box, wait 30 seconds, then plug it back in. When the WLAN and Power/DSL or Internet lights stop blinking, open the router interface and check Internet > Online Monitor for an active connection.

4. Reset saved 1&1 networks

   Use this only after the quick checks, because it removes saved Wi-Fi passwords and Bluetooth pairings. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Android, go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth, then reconnect to your Wi-Fi or SIM.

While 1&1 is down: what to use instead

• Mobile hotspot If your home connection is out but your phone still has data, share the phone connection for email, banking, and light work.
• Wi-Fi on another network If mobile data is the problem, switch your phone to Wi-Fi at home, work, or a trusted public network.
• Control-Center in the browser If the 1&1 app will not load, sign in through the website to check bills, contract details, or settings.
• Second provider line If you must stay reachable, use another provider such as Telekom or Vodafone until calls and data work again.

Problems at the same time as 1&1

Since 3 November, all 5 of 1&1's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report 1&1 problems

The busiest hour for reports about 1&1 is 19:00 to 20:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when 1&1 goes down

1&1 IP address, servers and network

1&1 FAQ

Service updates from @1und1

No posts about problems from @1und1 in the last 14 days. The latest is from .