Dropbox outages and problems
In the past 24 hours, 9 user reports came in for Dropbox. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Dropbox's status page says
Checking status.dropbox.com…
What people can report about Dropbox
What went wrong
What people said was wrong in recent problem reports for Dropbox worldwide.
Share of 5 recent reports that said what was wrong, from every country listed below.
Dropbox reports around the world
In the last 24 hours, 23 problem reports about Dropbox came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 14 |
| France | Normal | 0 | 8 |
| Germany | Normal | 0 | 1 |
| The Netherlands | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 6 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Dropbox problem spikes, last 30 days
Since 9 October, Dropbox had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: 1 report
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 1 report
- Mon 19 Oct: 3 reports
- Tue 20 Oct: 2 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 10 reports
- Thu 29 Oct: 9 reports
- Fri 30 Oct: 27 reports
- Sat 31 Oct: 9 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US46
- France19
- Brazil6
- The Netherlands3
- Canada2
- Germany2
- The UK2
- Japan2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 October 2026. Monthly reports for all services
How to fix Dropbox not working
Dropbox is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach dropbox.com over your own connection, right now. Nothing is sent to us or stored.
Check Dropbox server status first
If you are asking 'is Dropbox down right now,' look at the live data above. Current operational with 100.00% uptime over 24 hours and 9 reports filed. Last outage was more than 24 hours ago. If the status shows down or degraded, the problem is on Dropbox's end and you just need to wait.
Force quit and relink the desktop app
When Dropbox is not working today, the desktop client is the usual culprit. Quit the app, sign out, then sign back in. This clears stale auth tokens that cause sync failures after an outage. If files still will not sync, check Dropbox down detector community reports to see if others hit the same wall.
Check your connection and DNS
If you searched 'is Dropbox down' and the status looks fine, your own connection may be the issue. Run a traceroute to dropbox.com. Switch from Wi-Fi to mobile data to rule out your router. A VPN can also block Dropbox network status endpoints, so disable it and try again. If 'is Dropbox working' is your question and everything else checks out, the Dropbox outage today 2026 may be regional and isolated to your ISP.
While Dropbox is down: what to use instead
- Your local Dropbox folder Files the desktop app has already synced to your computer still open from that folder, though online-only files won't, and any edits you make there upload once the service is back.
- The website in a browser Sign in through a browser when the desktop app hangs on syncing, because the website and the sync client can fail separately.
- WeTransfer Good for sending one large file that can't wait.
- Google Drive or OneDrive If a team needs a shared folder to keep working while you wait, set one up there and move the files back later.
Fix Dropbox on Windows, Mac, Android and iPhone
Dropbox on Windows
- Fix
- Restart the Dropbox desktop app from the system tray or restart your computer to clear stuck sync processes. You can also check if your Windows Defender or firewall is blocking Dropbox's network access.
- Check
- Look at the Dropbox icon in the system tray for sync error badges or hover over it to see the status. If it says 'Connecting' indefinitely, the service may be down.
ping dropbox.comTest whether Dropbox's servers replynslookup dropbox.comCheck that Dropbox's DNS resolvestracert dropbox.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadDropbox on Mac
- Fix
- Force quit Dropbox using Activity Monitor and relaunch it from your Applications folder. Ensure that Dropbox has the necessary Finder extension and accessibility permissions enabled in macOS System Settings.
- Check
- Check the Dropbox icon in the macOS menu bar for warning symbols or a perpetual 'Connecting' status. Try accessing your account via the Dropbox website to see if the web portal is responsive.
ping -c 4 dropbox.comTest whether Dropbox's servers replynslookup dropbox.comCheck that Dropbox's DNS resolvestraceroute dropbox.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadDropbox on Android
- Fix
- Clear the Dropbox app cache in your device settings or force stop the app before relaunching it. Ensure you have the latest version installed from the Google Play Store.
- Check
- Open the Dropbox app to see if you get a connection error or if your files fail to load. You can also try accessing Dropbox using a mobile web browser to rule out app-specific issues.
Dropbox on iPhone and iPad
- Fix
- Force close the Dropbox app and toggle your Wi-Fi or cellular connection to refresh the network. If the problem persists, check the App Store for updates or reinstall the Dropbox app.
- Check
- Check if the Dropbox app displays an 'Offline' or network error banner at the top of the screen. Try logging into the Dropbox website via Safari to confirm if the cloud service is reachable.
What happens when Dropbox goes down
Dropbox is cloud storage that syncs your files between your laptop and phone, and plenty of teams run their whole workday from its shared folders. When uploads stall and shared links fail, you search 'is Dropbox down right now' before blaming your own connection.
The desktop app spins on 'syncing' forever, shared links open an error page instead of the file, sign-in attempts bounce back to the login screen, and camera uploads stop without any warning. You blame your Wi-Fi first. Then you search 'is Dropbox working' and find 9 reports logged here in the past 24 hours, which points at Dropbox rather than your router.
Dropbox IP address, servers and network
- IPv4 address
- 162.125.66.18
- IPv6
- 2620:100:6022:18::a27d:4212
- Network
- AS19679 · Dropbox, Inc., registered in the United States
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert Inc, valid until 18 Apr 2027 (168 days)
- HTTP/3
- Supported
- Our check
- Answered in 256 ms
Checked from our server in Frankfurt, Germany, 18 h ago, for www.dropbox.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.dropbox.com. Fastest from Milan (609 ms), slowest from Singapore (1,627 ms). Every location connected through Dropbox, Inc. (AS19679), using 8 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 864 ms | 162.125.66.18 |
| ViennaAustria | Up | 787 ms | 162.125.66.18 |
| MilanItaly | Up | 609 ms | 162.125.69.18 |
| ParisFrance | Up | 673 ms | 162.125.66.18 |
| AmsterdamNetherlands | Up | 751 ms | 162.125.65.18 |
| MadridSpain | Up | 823 ms | 162.125.68.18 |
| WarsawPoland | Up | 802 ms | 162.125.66.18 |
| Los AngelesUSA | Up | 671 ms | 162.125.2.18 |
| São PauloBrazil | Up | 1,238 ms | 162.125.5.18 |
| SingaporeSingapore | Up | 1,627 ms | 162.125.81.18 |
| TokyoJapan | Up | 942 ms | 162.125.80.18 |
Checked with check-host.net from its servers in these cities 18 h ago, for www.dropbox.com. Time is how long each server took to load the page.
Dropbox FAQ
Is Dropbox down right now?
What is the Dropbox server status?
Why is Dropbox not working today?
How do I check if Dropbox is down?
Service updates from @Dropbox
No posts about problems from @Dropbox in the last 14 days. The latest is from .
How we track Dropbox
The status on this page comes from user-submitted problem reports for Dropbox, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Dropbox, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Dropbox's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.