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Is Virgin Media down right now? Live status and outage tracker

No, Virgin Media is up.

No widespread outage detected. 34 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 93 flowing, 2 slow (elevated), 1 jammed (outage)

User reports, last 24 hours

2,078 reports in total, counted in 15-minute windows

In the last hour, 34 problem reports came in for Virgin Media, against about 24 at this time on a usual day. Over the last 24 hours there were 2,078 reports. Most recent reports were about broadband internet (76%) and WiFi (13%). The last spike in reports was 1 h ago and lasted 45 min. These are user reports from the UK, where most people report Virgin Media problems.

In the past 24 hours, 2,078 user reports came in for Virgin Media. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 57 reports, about 1 hour ago.
Reports, last hour
34
75% on the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
1 h ago
Lasted 45 min
Busiest 15 minutes
57
57 reports, 1 h ago
Last 24 hours

Virgin Media outages and problems

In the past 24 hours, 2,078 user reports came in for Virgin Media. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 57 reports, about 1 hour ago.

  • Outage
    Ended 1 h ago
    Lasted 45 min
    57peak reports
This month

Virgin Media in October 2026

Problem reports in October (since 28 October)
2,120

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Virgin Media.

  1. Broadband Internet76%
  2. WiFi13%
  3. TV6%
  4. Mobile Internet2%
  5. Email1%

Share of 558 recent reports that said what was wrong.

World map

Where Virgin Media problem reports come from

The map shows where recent problem reports for Virgin Media came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Virgin Media problem spikes, last 30 days

Since 28 October, Virgin Media had 1 outage spike and 1 period of elevated reports. The longest lasted 45 min, on 29 October.

  • Outage
    Thu 29 Oct, 02:09–02:54
    Lasted 45 min
    75peak reports
  • Elevated reports
    Wed 28 Oct, 02:34–03:00
    Lasted 26 min
    24peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Virgin Media not working

Virgin Media is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach virginmedia.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Virgin Media.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as Virgin Media

Since 28 October, all 2 of Virgin Media's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Virgin Media's spikes overlapped one of theirs.

During the latest spike

Virgin Media: Thu 29 Oct, 02:09 to 02:54

36 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Virgin Media problems

The busiest hour for reports about Virgin Media is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 2.4 reports on an average day
  • 01:00 to 02:00: 2.6 reports on an average day
  • 02:00 to 03:00: 1 report on an average day
  • 03:00 to 04:00: 2.4 reports on an average day
  • 04:00 to 05:00: 0.93 reports on an average day
  • 05:00 to 06:00: 0.43 reports on an average day
  • 06:00 to 07:00: 0.82 reports on an average day
  • 07:00 to 08:00: 2.5 reports on an average day
  • 08:00 to 09:00: 3.9 reports on an average day
  • 09:00 to 10:00: 3.6 reports on an average day
  • 10:00 to 11:00: 5 reports on an average day
  • 11:00 to 12:00: 5.1 reports on an average day
  • 12:00 to 13:00: 5.3 reports on an average day
  • 13:00 to 14:00: 4.6 reports on an average day
  • 14:00 to 15:00: 4.4 reports on an average day
  • 15:00 to 16:00: 5.7 reports on an average day
  • 16:00 to 17:00: 4.7 reports on an average day
  • 17:00 to 18:00: 3.7 reports on an average day
  • 18:00 to 19:00: 3.9 reports on an average day
  • 19:00 to 20:00: 4.9 reports on an average day
  • 20:00 to 21:00: 7.9 reports on an average day
  • 21:00 to 22:00: 6.6 reports on an average day
  • 22:00 to 23:00: 5.3 reports on an average day
  • 23:00 to 00:00: 3.7 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 612 reports on an average Wednesday
  • Thursday: 72 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Virgin Media IP address, servers and network

IPv4 address
34.96.124.227
IPv6
Not offered
Network
AS396982 · Google LLC, registered in the United States
Served through
Google
DNS hosted by
its own name servers (virginmedia.net)
HTTPS certificate
Issued by GlobalSign nv-sa, valid until 28 Nov 2026 (30 days)
HTTP/3
Supported
Our check
Answered in 1,939 ms

Checked from our server in Frankfurt, Germany, less than an hour ago, for www.virginmedia.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from virginmedia.com. Fastest from Milan (10 ms), slowest from Tokyo (350 ms). Every location connected to the same address, on Google LLC (AS396982).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30112 ms34.96.124.227
ViennaAustriaUp · HTTP 301107 ms34.96.124.227
MilanItalyUp · HTTP 30110 ms34.96.124.227
ParisFranceUp · HTTP 30142 ms34.96.124.227
AmsterdamNetherlandsUp · HTTP 30127 ms34.96.124.227
MadridSpainUp · HTTP 30183 ms34.96.124.227
WarsawPolandUp · HTTP 30189 ms34.96.124.227
Los AngelesUSAUp · HTTP 301156 ms34.96.124.227
São PauloBrazilUp · HTTP 30116 ms34.96.124.227
SingaporeSingaporeUp · HTTP 30131 ms34.96.124.227
TokyoJapanUp · HTTP 301350 ms34.96.124.227

Checked with check-host.net from its servers in these cities less than an hour ago, for virginmedia.com. Time is how long each server took to load the page.

For your site

Put the Virgin Media status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Virgin Media status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/virgin-media/"><img src="https://isitdownrightnow.app/badge/virgin-media.svg" alt="Virgin Media status" height="20"></a>
Markdown, for README files
[![Virgin Media status](https://isitdownrightnow.app/badge/virgin-media.svg)](https://isitdownrightnow.app/services/virgin-media/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Virgin Media

The status on this page comes from user-submitted problem reports for Virgin Media, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Virgin Media, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Virgin Media doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.