Instagram outages and problems
In the past 24 hours, 1,445 user reports came in for Instagram. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 41 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 15 min agoLasted 15 min37peak reports
-
Elevated reports
Ended 1 h agoLasted 1 h 15 min41peak reports
What people can report about Instagram
What went wrong
What people said was wrong in recent problem reports for Instagram worldwide.
Share of 864 recent reports that said what was wrong, from every country listed below.
Instagram reports around the world
In the last 24 hours, 5,441 problem reports about Instagram came in from 70 countries. Right now people report problems in the Netherlands, Japan and Turkey.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 131 | 1,438 |
| Italy | Normal | 32 | 193 |
| Brazil | Normal | 28 | 410 |
| The UK | Normal | 26 | 323 |
| Germany | Normal | 20 | 249 |
| France | Normal | 18 | 170 |
| The Netherlands | Problems | 15 | 185 |
| Australia | Normal | 15 | 63 |
| Japan | Problems | 14 | 74 |
| Canada | Normal | 13 | 121 |
| India | Normal | 11 | 494 |
| Turkey | Problems | 11 | 227 |
Each country's status compares its reports with the usual level there. 60 more countries had 1,494 reports in the last 24 hours. Map outlines: Natural Earth.
Instagram problem spikes, last 30 days
Since 5 October, Instagram had 2 outage spikes and 12 periods of elevated reports. The longest lasted 1 h 35 min, on 29 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 23 reports
- Tue 6 Oct: 36 reports
- Wed 7 Oct: 45 reports
- Thu 8 Oct: 39 reports
- Fri 9 Oct: 16 reports
- Sat 10 Oct: 22 reports
- Sun 11 Oct: 36 reports
- Mon 12 Oct: 28 reports
- Tue 13 Oct: 41 reports
- Wed 14 Oct: 17 reports
- Thu 15 Oct: 31 reports
- Fri 16 Oct: 30 reports
- Sat 17 Oct: 27 reports
- Sun 18 Oct: 20 reports
- Mon 19 Oct: 38 reports
- Tue 20 Oct: 34 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 3 reports
- Fri 23 Oct: 26 reports
- Sat 24 Oct: 26 reports
- Sun 25 Oct: 29 reports
- Mon 26 Oct: 36 reports
- Tue 27 Oct: 39 reports
- Wed 28 Oct: 337 reports
- Thu 29 Oct: 1,495 reports (outage spike that day)
- Fri 30 Oct: 1,410 reports (outage spike that day)
- Sat 31 Oct: 1,438 reports (elevated reports that day)
- Sun 1 Nov: no data
-
Elevated reports
Sat 31 Oct, 23:33–23:53Lasted 21 min39peak reports
-
Elevated reports
Sat 31 Oct, 21:26–22:53Lasted 1 h 28 min41peak reports
-
Elevated reports
Sat 31 Oct, 20:46–21:07Lasted 21 min38peak reports
-
Elevated reports
Sat 31 Oct, 02:19–02:38Lasted 20 min39peak reports
-
Elevated reports
Fri 30 Oct, 20:41–20:58Lasted 17 min40peak reports
-
Elevated reports
Fri 30 Oct, 10:11–10:28Lasted 17 min13peak reports
-
Elevated reports
Fri 30 Oct, 08:26–08:44Lasted 19 min18peak reports
-
Outage
Fri 30 Oct, 02:49–03:16Lasted 27 min52peak reports
6 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US4,964
- Brazil1,997
- India1,812
- Mexico1,436
- The UK1,114
- Germany974
- The Netherlands853
- Italy821
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Instagram not working
Instagram is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach instagram.com over your own connection, right now. Nothing is sent to us or stored.
Force quit Instagram
On iPhone, swipe up from the bottom and pause, then swipe Instagram off the top; on Android, open Recents and swipe the app card away. Reopen it. A frozen screen or stuck loading spinner can clear before you change any settings.
Switch Instagram to cellular
Turn off Wi-Fi in Control Center or Quick Settings, then load the app over cellular data. If it works, your Wi-Fi router or DNS is the problem, so restart the router or forget the network and join it again. Mobile data can fail too, so test another network when you can.
Log out and back in
Open your profile, tap the menu button, then Settings and activity, then Log out. Sign in again with your username and password. A stale session can leave feeds blank or show 'Couldn't refresh feed' even when the service is fine for everyone else.
Reinstall Instagram
Restart your phone, then delete and reinstall the app from the App Store or Google Play. On Android, you can first try Settings > Apps > Instagram > Storage & cache > Clear cache; if that fails, clear storage and sign in again. This replaces corrupted app files when a blank screen or constant crash survives a restart.
Common Instagram error messages
What each message means and what to try. The wording can differ a little between app versions.
-
The username you entered doesn't belong to an account. Please check your username and try again.
- Means
- The login screen can't match that name to any account.
- Fix
- Check the spelling and try the email or phone number tied to the account instead. If that still fails, tap Forgot password and follow the steps.
-
Sorry, your password was incorrect. Please double-check your password.
- Means
- The password does not match the account for that username or email.
- Fix
- Retype it slowly and check whether caps lock is on. If it still fails, use Forgot password to reset it.
While Instagram is down: what to use instead
- The website in a browser When the app hangs on a blank feed or shows 'Couldn't refresh feed', log in through the Instagram website on your phone or computer, because the web version sometimes loads while the app stays stuck.
- Threads Threads signs you in with the same account, so you can still post a quick update, although a wider Meta outage tends to take it down too.
- SMS or a phone call A plain text reaches friends you usually DM even when every Meta app is offline.
- Instagram Help Centre If you keep getting logged out or can't get past the login screen while everyone else seems fine, the problem may be your account, and the Help Centre has the recovery steps.
Fix Instagram on Windows, Mac, Android and iPhone
Instagram on Windows
- Fix
- Clear your browser cache and cookies, or try accessing Instagram using an incognito window or a different web browser. You can also check for updates if you are using the Instagram app from the Microsoft Store.
- Check
- Try loading the Instagram website in a web browser; if you see a server error or a blank page while other sites work, the service may be down. You can also check if the site loads on a mobile device to isolate the issue.
ping instagram.comTest whether Instagram's servers replynslookup instagram.comCheck that Instagram's DNS resolvestracert instagram.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadInstagram on Mac
- Fix
- Clear your browser history and cache in Safari or Chrome, and temporarily disable any VPNs or browser extensions. Ensuring your macOS network settings are active and restarting your browser can also resolve loading issues.
- Check
- Open Instagram in Safari or another macOS browser to see if the page fails to load or displays a connection error. If other websites load successfully, Instagram is likely experiencing an outage.
ping -c 4 instagram.comTest whether Instagram's servers replynslookup instagram.comCheck that Instagram's DNS resolvestraceroute instagram.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadInstagram on Android
- Fix
- Go to your device settings, force stop the Instagram app, and clear its cache. If that fails, check the Google Play Store for any pending updates or reinstall the app.
- Check
- Open the Instagram app and try to refresh your feed; a persistent 'could not refresh feed' error usually indicates Instagram is down. Alternatively, attempt to log in using a mobile web browser.
Instagram on iPhone and iPad
- Fix
- Check the App Store to ensure the Instagram app is updated to the latest version, or try restarting your iPhone. If the app continues to crash, you can offload and reinstall it from your iOS storage settings.
- Check
- Check if the Instagram app displays connection errors or fails to load stories while your iPhone is on a stable Wi-Fi or cellular connection. You can also try accessing the Instagram website via Safari to see if it is down.
Biggest Instagram problems so far
-
1
OutageLasted 1 h 35 min59reports in 15 min
-
2
OutageLasted 27 min52reports in 15 min
-
3
Elevated reportsLasted 1 h 28 min41reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Instagram
Since 5 October, all 14 of Instagram's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own13 times
- Capital One9 times
- YouTube7 times
- Paramount+7 times
- Walmart.com7 times
- Yahoo Mail7 times
How many of Instagram's spikes overlapped one of theirs.
During the latest spike
Instagram: Sat 31 Oct, 23:33 to 23:53
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:04
- YouTube, outage,00:49 to 1 Nov 00:04
- Capital One, outage,13:04 to 23:49
- Pavlov Media, outage,17:04 to 23:49
- Bank of America, outage,17:19 to 23:49
- WOW, outage,19:50 to 1 Nov 00:05
- Paramount+, outage,21:19 to 1 Nov 00:04
- BBC iPlayer, outage,21:44 to 23:49
9 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Instagram problems
The busiest hour for reports about Instagram is 20:00 to 21:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 11 reports on an average day
- 01:00 to 02:00: 8.2 reports on an average day
- 02:00 to 03:00: 8.5 reports on an average day
- 03:00 to 04:00: 8.6 reports on an average day
- 04:00 to 05:00: 6.7 reports on an average day
- 05:00 to 06:00: 5.9 reports on an average day
- 06:00 to 07:00: 4.6 reports on an average day
- 07:00 to 08:00: 4 reports on an average day
- 08:00 to 09:00: 3.8 reports on an average day
- 09:00 to 10:00: 3.9 reports on an average day
- 10:00 to 11:00: 3 reports on an average day
- 11:00 to 12:00: 3 reports on an average day
- 12:00 to 13:00: 3.6 reports on an average day
- 13:00 to 14:00: 5.6 reports on an average day
- 14:00 to 15:00: 6.9 reports on an average day
- 15:00 to 16:00: 7.1 reports on an average day
- 16:00 to 17:00: 6.7 reports on an average day
- 17:00 to 18:00: 8.9 reports on an average day
- 18:00 to 19:00: 8.2 reports on an average day
- 19:00 to 20:00: 12 reports on an average day
- 20:00 to 21:00: 15 reports on an average day
- 21:00 to 22:00: 12 reports on an average day
- 22:00 to 23:00: 12 reports on an average day
- 23:00 to 00:00: 15 reports on an average day
By day of the week
- Monday: 37 reports on an average Monday
- Tuesday: 38 reports on an average Tuesday
- Wednesday: 133 reports on an average Wednesday
- Thursday: 388 reports on an average Thursday
- Friday: 341 reports on an average Friday
- Saturday: 311 reports on an average Saturday
- Sunday: 28 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Instagram goes down
You watch Reels nonstop. Instagram is a photo and video app where creators and shops reach followers while DMs plus Stories freeze when the feed stops loading for you.
Feed stops first with 'Couldn't refresh feed' while Stories hang on posting and Reels spin without playing. DMs fail to send. You stay logged in through most drops, yet posting fails with 'Sorry, something went wrong' when the backend rejects new photos plus captions. Trouble hits in pockets so your feed dies while a friend across town scrolls fine.
Instagram IP address, servers and network
- IPv4 address
- 157.240.0.174
- IPv6
- 2a03:2880:f37c:22:face:b00c::4420
- Network
- AS32934 · Facebook, Inc., registered in the United States
- DNS hosted by
- its own name servers (instagram.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 8 Nov 2026 (7 days)
- HTTP/3
- Supported
- Our check
- Answered in 345 ms
Checked from our server in Frankfurt, Germany, 12 h ago, for www.instagram.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.instagram.com. Fastest from Los Angeles (328 ms), slowest from Frankfurt (762 ms). Every location connected through Facebook, Inc. (AS32934), using 10 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 762 ms | 57.144.154.34 |
| ViennaAustria | Up | 448 ms | 57.144.248.34 |
| MilanItaly | Up | 638 ms | 31.13.86.174 |
| ParisFrance | Up | 560 ms | 57.144.248.34 |
| AmsterdamNetherlands | Up | 414 ms | 57.144.222.34 |
| MadridSpain | Up | 434 ms | 157.240.5.174 |
| WarsawPoland | Up | 409 ms | 57.144.244.34 |
| Los AngelesUSA | Up | 328 ms | 57.144.4.34 |
| São PauloBrazil | Up | 466 ms | 57.144.232.34 |
| SingaporeSingapore | Up | 678 ms | 57.144.144.34 |
| TokyoJapan | Up | 396 ms | 157.240.31.174 |
Checked with check-host.net from its servers in these cities 12 h ago, for www.instagram.com. Time is how long each server took to load the page.
Instagram FAQ
Is Instagram down right now?
Why does Instagram say 'Sorry, something went wrong' when I try to log in?
Why do Reels buffer but the rest of the Instagram feed loads fine?
Why did my Instagram payment for a badge or ad fail while the feed still works?
Why does Instagram keep logging me out on my phone but works on the web?
Service updates from @instagram
No posts about problems from @instagram in the last 14 days. The latest is from .
How we track Instagram
The status on this page comes from user-submitted problem reports for Instagram, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Instagram, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Instagram doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.