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KCOM kcomhome.com

Is KCOM down right now? Live status and outage tracker

Partly. KCOM has problems for some users.

Users are reporting a partial outage: 78 problem reports in the last hour, more than usual.

Problems Last spike Data refreshes every 5 minutes
What you can do
User reports, last 24 hours, 15 minutes a segment: 90 flowing, 0 slow (elevated), 6 jammed (outage)

User reports, last 24 hours

268 reports in total, counted in 15-minute windows

In the last hour, 78 problem reports came in for KCOM, and at this time of day there are usually almost none. Over the last 24 hours there were 268 reports. Most recent reports were about broadband internet (50%) and WiFi (47%). The last spike in reports was 16 min ago and lasted 1 h 30 min. These are user reports from the UK, where most people report KCOM problems.

In the past 24 hours, 268 user reports came in for KCOM. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day. The most recent spike big enough to count as an outage was 15 minutes ago. The busiest 15-minute window of the day had 56 reports, about 1 hour ago.
Reports, last hour
78
37% on the hour before
Uptime, 24 h
93.75%
1 h 30 min of outage
Last outage
15 min ago
Lasted 1 h 30 min
Busiest 15 minutes
56
56 reports, 1 h ago
Last 24 hours

KCOM outages and problems

In the past 24 hours, 268 user reports came in for KCOM. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day.

The most recent spike big enough to count as an outage was 15 minutes ago. The busiest 15-minute window of the day had 56 reports, about 1 hour ago.

  • Outage
    Ended 15 min ago
    Lasted 1 h 30 min
    56peak reports
This month

KCOM in October 2026

Problem reports in October (since 28 October)
380

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for KCOM.

  1. Broadband Internet50%
  2. WiFi47%
  3. Billing2%
  4. Fixed Wireless Internet2%

Share of 60 recent reports that said what was wrong.

World map

Where KCOM problem reports come from

The map shows where recent problem reports for KCOM came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

KCOM problem spikes, last 30 days

Since 28 October, KCOM had 2 outage spikes. The longest lasted 1 h 30 min, on 29 October.

  • Outage
    Thu 29 Oct, 01:00–02:30
    Lasted 1 h 30 min
    70peak reports
  • Outage
    Wed 28 Oct, 01:27–02:14
    Lasted 47 min
    60peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix KCOM not working

When KCOM itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach kcomhome.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not KCOM.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as KCOM

Since 28 October, all 2 of KCOM's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of KCOM's spikes overlapped one of theirs.

During the latest spike

KCOM: Thu 29 Oct, 01:00 to 02:30

58 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

KCOM IP address, servers and network

Checking kcomhome.com from our server…

For your site

Put the KCOM status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

KCOM status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/kcom/"><img src="https://isitdownrightnow.app/badge/kcom.svg" alt="KCOM status" height="20"></a>
Markdown, for README files
[![KCOM status](https://isitdownrightnow.app/badge/kcom.svg)](https://isitdownrightnow.app/services/kcom/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track KCOM

The status on this page comes from user-submitted problem reports for KCOM, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for KCOM, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. KCOM doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.