1. Home
  2. Services
  3. SIMBA
SIMBA simba.sg

Is SIMBA down right now? Live status and outage tracker

No, SIMBA is up.

No widespread outage detected. 5 user reports in the last hour is within the normal range.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

95 reports in total, counted in 15-minute windows

In the last hour, 5 problem reports came in for SIMBA, against about 4 at this time on a usual day. Over the last 24 hours there were 95 reports. Most recent reports were about mobile internet (47%) and mobile signal (37%). There has been no spike in reports since 28 October. These are user reports from Singapore, where most people report SIMBA problems.

In the past 24 hours, 95 user reports came in for SIMBA. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 7 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
5
150% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
7
7 reports, 16 h ago
Last 24 hours

SIMBA outages and problems

In the past 24 hours, 95 user reports came in for SIMBA. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 7 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for SIMBA stayed at their usual level the whole time.
This month

SIMBA in October 2026

Problem reports in October (since 28 October)
107

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for SIMBA.

  1. Mobile Internet47%
  2. Mobile Signal37%
  3. Billing16%

Share of 19 recent reports that said what was wrong.

World map

Where SIMBA problem reports come from

The map shows where recent problem reports for SIMBA came from in Singapore. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

SIMBA problem spikes, last 30 days

Since 28 October, SIMBA had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix SIMBA not working

SIMBA is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach simba.sg over your own connection, right now. Nothing is sent to us or stored.

  1. Check the SIMBA report level

    The bar at the top of this page shows whether user problem reports for SIMBA are above their usual level, counted in 15-minute windows over the last 24 hours. The site does not ping or probe the service itself, so a quiet bar shows low report volume; your own line can still fail.

  2. Toggle SIMBA data and Airplane mode

    Turn mobile data off for 10 seconds, then turn Airplane mode on for another 15 seconds. On iPhone, use Settings > Airplane Mode; on Android, use the quick settings tile. Turn both back on and load a simple page in your browser.

  3. Restart the phone with the SIMBA SIM inside

    Power the phone off, wait 30 seconds, and power it back on with the SIM card still seated. A full restart clears a stuck modem state that a data toggle can miss. Test the connection again.

  4. Reset network settings for SIMBA

    On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Android, open Settings > System > Reset options > Reset Wi-Fi, mobile and Bluetooth. This removes saved Wi-Fi passwords and Bluetooth pairings; reconnect them after the restart and test the service again.

While SIMBA is down: what to use instead

  • Service website Open the site in a browser to check your account when the app will not load.
  • Wi-Fi connection A home or office network keeps data and messaging apps working while the mobile signal drops.
  • Spare SIM If your phone has a free slot, a second SIM from another carrier gives you calls and texts.
  • Landline A landline covers urgent calls when your mobile line has no service.
Busiest times

When people report SIMBA problems

The busiest hour for reports about SIMBA is 04:00 to 05:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.17 reports on an average day
  • 01:00 to 02:00: 0.16 reports on an average day
  • 02:00 to 03:00: 0.12 reports on an average day
  • 03:00 to 04:00: 0.12 reports on an average day
  • 04:00 to 05:00: 0.58 reports on an average day
  • 05:00 to 06:00: 0.17 reports on an average day
  • 06:00 to 07:00: 0.42 reports on an average day
  • 07:00 to 08:00: 0.27 reports on an average day
  • 08:00 to 09:00: 0.44 reports on an average day
  • 09:00 to 10:00: 0.42 reports on an average day
  • 10:00 to 11:00: 0.12 reports on an average day
  • 11:00 to 12:00: 0.18 reports on an average day
  • 12:00 to 13:00: 0.1 reports on an average day
  • 13:00 to 14:00: 0.29 reports on an average day
  • 14:00 to 15:00: 0.17 reports on an average day
  • 15:00 to 16:00: 0.18 reports on an average day
  • 16:00 to 17:00: 0.2 reports on an average day
  • 17:00 to 18:00: 0.21 reports on an average day
  • 18:00 to 19:00: 0.42 reports on an average day
  • 19:00 to 20:00: 0 reports on an average day
  • 20:00 to 21:00: 0.09 reports on an average day
  • 21:00 to 22:00: 0.04 reports on an average day
  • 22:00 to 23:00: 0 reports on an average day
  • 23:00 to 00:00: 0 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 18 reports on an average Wednesday
  • Thursday: 21 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when SIMBA goes down

SIMBA is a Singapore mobile service with an account app for prepaid and postpaid subscribers, who use it for data and calls. An outage interrupts app logins, top-ups, usage checks, and the calls or mobile data you need at that moment.

Mobile data tends to fail first: pages stall and apps report no connection, while the phone may show 'No service' or 'Not registered on network'. Calls drop before they connect. Texts queue or vanish, and the SIMBA app may loop at login or show a blank balance when you try to top up; trouble can stay partial, with one area or account type hit while another line works fine. The status at the top reflects problem reports in 15-minute windows over the last 24 hours; it does not ping, probe, poll, or monitor the service.

Servers and network

SIMBA IP address, servers and network

Checking simba.sg from our server…

Questions

SIMBA FAQ

Is SIMBA down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. The figure comes from report levels alone; the page has no direct test of the service. To check your side, switch from Wi-Fi to mobile data, try the app on another device, ask someone on a different network to repeat the action, and restart your phone if the same step fails; if only your setup fails, the fault is local.

The SIMBA app will not send my OTP. What blocks the code?

OTP delivery can fail. Your phone may block unknown senders or have no signal, so check the message inbox and spam folder before you request a fresh code after confirming the number on your account. If the code still does not arrive, switch to mobile data and try again later.

Why has my mobile data stopped after a SIMBA prepaid renewal?

A prepaid renewal can finish on the account before the data service refreshes on your phone. Turn airplane mode on for a few seconds, then off; restart the phone if the data icon stays grey. Check that mobile data is on for the correct line and that the APN settings are the default ones for the service; if another line works in the same phone, the issue is with the account or SIM.

My SIMBA top-up is missing from the prepaid balance. What should I check first?

Top-ups can stay pending. Open the app and check the payment history before you buy another top-up, because a second charge can leave you with two separate payments to sort out. If the history shows a completed payment and the balance is still wrong, keep the receipt and your line number ready when you ask the service to trace the payment.

Can a pending port-in to SIMBA cut off my old line?

A port-in can stay pending when the old line has an unpaid bill or a name mismatch with the new account. Keep the old SIM active while the request is open. If the old line loses service before the new SIM works, keep both SIM cards and the port-in reference handy when you ask for a status update; a gap is easier to fix with those details.
For your site

Put the SIMBA status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

SIMBA status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/simba/"><img src="https://isitdownrightnow.app/badge/simba.svg" alt="SIMBA status" height="20"></a>
Markdown, for README files
[![SIMBA status](https://isitdownrightnow.app/badge/simba.svg)](https://isitdownrightnow.app/services/simba/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track SIMBA

The status on this page comes from user-submitted problem reports for SIMBA, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SIMBA, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SIMBA doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services