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SimpliSafe simplisafe.com

Is SimpliSafe down right now? Live status and outage tracker

No, SimpliSafe is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 95 flowing, 0 slow (elevated), 1 jammed (outage)

User reports, last 24 hours

48 reports in total, counted in 15-minute windows

  • Normal
  • Elevated
  • Outage
  • Usual level

In the last hour, 1 problem report came in for SimpliSafe, and at this time of day there are usually almost none. Over the last 24 hours there were 48 reports, most about app (100%), from 22 areas led by Lansing, MI and Indianapolis, IN. The last spike in reports was 2 h ago and lasted 15 min. These are user reports from the US, where most people report SimpliSafe problems.

In other countries right now: the UK, normal (0 reports in the last hour)

In the past 24 hours, 48 user reports came in for SimpliSafe. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 39 reports, about 2 hours ago.
Reports, last hour
1
Same as the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
2 h ago
Lasted 15 min
Busiest 15 minutes
39
39 reports, 2 h ago
Last 24 hours

SimpliSafe outages and problems

In the past 24 hours, 48 user reports came in for SimpliSafe. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 39 reports, about 2 hours ago.

  • Outage
    Ended 2 h ago
    Lasted 15 min
    39peak reports
This month

SimpliSafe in October 2026

Problem reports in October (since 28 October)
49

Monthly report for October 2026

What people said was wrong in recent problem reports for SimpliSafe, as a share of those reports:

  • 100% App
Report map

Where SimpliSafe problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 22 areas. The most came from around Lansing, MI, Indianapolis, IN and Birmingham, AL. Share of recent reports by area, named after its biggest town:

  • 5% Lansing, MI
  • 5% Indianapolis, IN
  • 5% Birmingham, AL
  • 5% Lakeland, FL
  • 5% Denver, CO
  • 5% New York City, NY

From 42 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

SimpliSafe problem spikes, last 30 days

Since 28 October, SimpliSafe had 1 outage spike.

  • Outage
    Wed 28 Oct, 18:33–18:48
    Lasted 15 min
    44peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix SimpliSafe not working

SimpliSafe is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach simplisafe.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not SimpliSafe.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While SimpliSafe is down: what to use instead

  • Keypad Arm or disarm from the keypad; it works when the phone app will not connect.
  • Key fob Use the key fob to arm or disarm as you come and go if you have one paired with the system.
  • Phone support Call support for account or monitoring questions if the app will not load and you need a person.
Same time

Problems at the same time as SimpliSafe

Since 28 October, SimpliSafe's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

SimpliSafe IP address, servers and network

Checking simplisafe.com from our server…

For your site

Put the SimpliSafe status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

SimpliSafe status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/simplisafe/"><img src="https://isitdownrightnow.app/badge/simplisafe.svg" alt="SimpliSafe status" height="20"></a>
Markdown, for README files
[![SimpliSafe status](https://isitdownrightnow.app/badge/simplisafe.svg)](https://isitdownrightnow.app/services/simplisafe/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track SimpliSafe

The status on this page comes from user-submitted problem reports for SimpliSafe, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SimpliSafe, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SimpliSafe doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services