SimpliSafe outages and problems
In the past 24 hours, 48 user reports came in for SimpliSafe. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 39 reports, about 2 hours ago.
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Outage
Ended 2 h agoLasted 15 min39peak reports
SimpliSafe in October 2026
- Problem reports in October (since 28 October)
- 49
Monthly report for October 2026
What people said was wrong in recent problem reports for SimpliSafe, as a share of those reports:
- 100% App
Where SimpliSafe problem reports come from
Recent reports came from 22 areas. The most came from around Lansing, MI, Indianapolis, IN and Birmingham, AL. Share of recent reports by area, named after its biggest town:
- 5% Lansing, MI
- 5% Indianapolis, IN
- 5% Birmingham, AL
- 5% Lakeland, FL
- 5% Denver, CO
- 5% New York City, NY
From 42 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
SimpliSafe problem spikes, last 30 days
Since 28 October, SimpliSafe had 1 outage spike.
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Outage
Wed 28 Oct, 18:33–18:48Lasted 15 min44peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix SimpliSafe not working
SimpliSafe is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach simplisafe.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not SimpliSafe.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While SimpliSafe is down: what to use instead
- Keypad Arm or disarm from the keypad; it works when the phone app will not connect.
- Key fob Use the key fob to arm or disarm as you come and go if you have one paired with the system.
- Phone support Call support for account or monitoring questions if the app will not load and you need a person.
Problems at the same time as SimpliSafe
Since 28 October, SimpliSafe's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
SimpliSafe: Wed 28 Oct, 18:33 to 18:48
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:03
- Honda Link, outage,12:18 to 21:03
- Character.AI, outage,12:33 to 21:03
- ADP, outage,12:33 to 21:03
- YouTube, outage,15:03 to 21:03
- Fidium Fiber, outage,15:33 to 19:48
- USPS, outage,15:33 to 21:03
- Fanduel, outage,15:48 to 21:03
29 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
SimpliSafe IP address, servers and network
Checking simplisafe.com from our server…
Service updates from @SimpliSafe
No posts about problems from @SimpliSafe in the last 14 days. The latest is from .
How we track SimpliSafe
The status on this page comes from user-submitted problem reports for SimpliSafe, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SimpliSafe, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SimpliSafe doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.