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Is Singtel down right now? Live status and outage tracker

No, Singtel is up.

No widespread outage detected. 24 user reports in the last hour is within the normal range.

Live Last spike 19 h ago Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 85 flowing 4 slow (elevated) 7 jammed (outage)

User reports, last 24 hours

610 reports in total, counted in 15-minute windows

In the last hour, 24 problem reports came in for Singtel, against about 24 at this time on a usual day. Over the last 24 hours there were 610 reports. Most recent reports were about broadband internet (61%) and WiFi (19%). The last spike in reports was 19 h ago and lasted 3 h. These are user reports from Singapore, where most people report Singtel problems.

NormalClose to the usual level21 h 15 min · 346 reports
ElevatedMore than 1.5 times the usual level1 h · 72 reports
OutageMore than twice the usual level and far above the day's average1 h 45 min · 192 reports
Usual levelWhat a usual day sees at that timeAbout 24 an hour now

Reports, last hour

4% on the hour before

Uptime, 24 h

92.71%

1 h 45 min of outage

Last outage

19 h ago

Lasted 3 h

Busiest 15 minutes

38 reports, 20 h ago

Last 24 hours

Singtel outages and problems

In the past 24 hours, 610 user reports came in for Singtel. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 92.71% uptime for the day.

The most recent spike big enough to count as an outage was 19 hours ago. The busiest 15-minute window of the day had 38 reports, about 20 hours ago.

Outage

Ended 19 h ago

Lasted 3 h

38peak reports

This month

Singtel in October 2026

Problem reports in October (since 28 October): 665

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Singtel.

Broadband Internet61%
WiFi19%
Mobile Internet13%
Mobile Signal3%
Voice calls1%

Share of 141 recent reports that said what was wrong.

World map

Where Singtel problem reports come from

The map shows where recent problem reports for Singtel came from in Singapore. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Singtel problem spikes, last 30 days

Since 28 October, Singtel had 1 outage spike.

Outage

Wed 28 Oct, 12:30–15:30

Lasted 3 h

40peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Singtel not working

Singtel is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach singtel.com over your own connection, right now. Nothing is sent to us or stored.

Check the Singtel report level
The status at the top of this page shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. A high level can point to a wider outage. This site does not ping or monitor the service, so use the phone checks below when the level is usual.
Toggle Singtel mobile data off and on
Swipe down from the top right on iPhone to open Control Center, tap Airplane Mode, wait 10 seconds, then tap it again; on Android, use the quick settings panel. Check that Mobile Data is on afterward. A stale connection can leave the phone showing bars with no internet, so test a page before changing anything else.
Restart the phone and My Singtel app
Close the My Singtel app from the app switcher, then restart the phone. A stuck radio or stale app session can keep the line from reconnecting, so test the same page after the reboot.
Reset network settings on the Singtel line
On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. That clears saved Wi-Fi passwords and cellular settings. On Android, open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth if your phone has that path; menu names vary by maker, so rejoin your Wi-Fi after the restart.

While Singtel is down: what to use instead

Home Wi-Fi If mobile data drops, connect to home or public Wi-Fi so messages and email keep moving.
Second SIM When calls or data fail on the line, a second SIM from another operator gives you a backup for calls or a hotspot.
Web account page If the app will not open, use the web account page in a browser to check your bill or account settings.
Bank card For a failed in-app payment or top-up, pay with a bank card where the checkout accepts it instead of retrying in the app.

Same time

Problems at the same time as Singtel

Since 28 October, Singtel's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Singtel: Wed 28 Oct, 12:30 to 15:30

121 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Singtel problems

The busiest hour for reports about Singtel is 08:00 to 09:00 Central European time, and the busiest day is Thursday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Singtel goes down

Singtel is a Singapore telecom provider with mobile, home broadband and TV services. A Singtel outage interrupts calls, mobile data, home broadband and TV, which matters if you work from home or depend on the connection for school, payments or emergency contact.

When mobile service goes, data apps stall first: pages time out, messages sit on sending, calls fail, or a video call drops. Home broadband trouble shows up as a router with a fault light, Wi-Fi that connects but has no internet, a video stream that stalls, or a payment app that times out. The TV service can freeze even when another device on the same line still works. Problems can be regional or partial: one area loses mobile data while another still works, or a single service fails while the rest of your connection stays up.

Servers and network

Singtel IP address, servers and network

Checking singtel.com from our server…

Questions

Singtel FAQ

Is Singtel down right now?

The status at the top of this page shows whether reports are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor Singtel itself. Test another app or website on the same connection, switch between Wi-Fi and mobile data, restart your device, and try a second device; if other things work, the trouble is on your side.

Why is the red light on my Singtel broadband box?

A red light on the ONT can mean the fibre signal is missing, so check the fibre cable at both ends and power-cycle the ONT. The line may need a technician if the light stays red. Test with a mobile hotspot to see whether your devices are fine.

Why can't I log in to the Singtel app?

The app can reject a password after an update or after you change your Singtel ID. Clear the app cache. Check the password in a browser, restart the phone, try mobile data, and contact support if the same message appears in both places.

Why does my Singtel mobile data stop working while calls still go through?

Data can stop while voice works if mobile data is off for the SIM or the APN setting is wrong. Check Settings for the SIM. Toggle airplane mode, restart the phone, try a different app, and reset the APN to the Singtel profile; if calls work but no app loads, contact support.

Why is Singtel TV showing a black screen or buffering?

A black screen can come from an HDMI handshake problem, a stalled set-top box, a loose cable, or a broadband hiccup. Start with the cable. Power-cycle the box and TV, check the HDMI cable, test another channel, and restart the router; if only on-demand buffers, test your broadband with another device.

For your site

Put the Singtel status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/singtel/"><img src="https://isitdownrightnow.app/badge/singtel.svg" alt="Singtel status" height="20"></a>

Markdown, for README files

[![Singtel status](https://isitdownrightnow.app/badge/singtel.svg)](https://isitdownrightnow.app/services/singtel/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Singtel

The status on this page comes from user-submitted problem reports for Singtel, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Singtel, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Singtel doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.