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ShipStation shipstation.com Live · Operational

Is ShipStation down right now? Live status and outage tracker

No, ShipStation is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
–

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 94 normal · 0 elevated · 2 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

ShipStation outages and problems

User reports, last 24 hours

184 reports in total, counted in 15-minute windows

No problem reports came in for ShipStation in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 184 reports. Worldwide, most recent reports were about automation & workflows (38%) and website (31%). The last spike in reports was 11 h ago and lasted 30 min. These are user reports from the US, where most people report ShipStation problems.

Around the world right now: normal in 9 other countries. By country

In the past 24 hours, 184 user reports came in for ShipStation. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day. The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 76 reports, about 11 hours ago.
  • NormalClose to the usual level23 h 30 min · 41 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's average30 min · 143 reports
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
Quiet
Uptime, 24 h
97.92%
30 min of outage
Last outage
11 h ago
Lasted 30 min
Busiest 15 minutes
76
76 reports, 11 h ago
ShipStation status card: No, ShipStation is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 184 user reports came in for ShipStation. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 76 reports, about 11 hours ago.

  • Outage
    Ended 11 h ago
    Lasted 30 min
    76peak reports
This month

ShipStation in November 2026

Problem reports in November (since 9 November)
330

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for ShipStation worldwide.

  1. Automation & Workflows38%
  2. Website31%
  3. Integrations15%
  4. Login8%
  5. App8%

Share of 13 recent reports that said what was wrong, from every country listed below.

World map

ShipStation reports around the world

In the last 24 hours, 18 problem reports about ShipStation came in from one country. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 018
The UK Normal 00
New Zealand Normal 00
Ireland Normal 00
India Normal 00
Singapore Normal 00
Hong Kong Normal 00
Australia Normal 00
Canada Normal 00
South Africa Normal 00

Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.

Last 30 days

ShipStation problem spikes, last 30 days

Since 9 November, ShipStation had 2 outage spikes and 1 period of elevated reports. The longest lasted 56 min, on 9 November.

  • Outage
    Wed 11 Nov, 16:21–16:51
    Lasted 30 min
    85peak reports
  • Elevated reports
    Wed 11 Nov, 03:10–03:25
    Lasted 15 min
    10peak reports
  • Outage
    Mon 9 Nov, 17:19–18:15
    Lasted 56 min
    55peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US147
  • Canada8
  • Australia0
  • The UK0
  • Hong Kong0
  • Ireland0
  • India0
  • New Zealand0

Country history starts on 8 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services

Troubleshooting

How to fix ShipStation not working

ShipStation is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach shipstation.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload the ShipStation order page

    Refresh the ShipStation tab and reopen the order from Orders > Awaiting Shipment before you retry the label. A stalled label or order panel often clears when the page reloads. Ask a coworker to open the same account from another browser if the page still stalls.

  2. Sign out of ShipStation

    Sign out from the account menu, then sign back in. That clears your session. If a coworker can ship on the same account, the fault is local to your browser.

  3. Test ShipStation in a private window

    Open a private window and sign in to shipstation.com. If the app works there, clear cookies and cached files for shipstation.com or disable extensions one by one. That points to local browser data.

  4. Print a test label

    Open Settings > Printers and use the test label option for the printer you ship with. If the test label fails, fix the printer or driver before you reprint the order.

While it is down

While ShipStation is down: what to use instead

  • Pirate Ship Buy and print one USPS or UPS label for a single parcel without the app.
  • Shippo Use a browser to compare carrier rates and print labels for open orders while the main shipping dashboard is unavailable.
  • USPS Click-N-Ship Type the address and package details yourself, then print USPS postage when only the postal service will do.
  • Carrier counter Hand the parcel to a carrier counter and pay there if you cannot print a label or wait for the app to recover.
Same time

Problems at the same time as ShipStation

Since 9 November, all 3 of ShipStation's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report ShipStation problems

The busiest hour for reports about ShipStation is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.01 reports on an average day
  • 01:00 to 02:00: 0 reports on an average day
  • 02:00 to 03:00: 0 reports on an average day
  • 03:00 to 04:00: 0.18 reports on an average day
  • 04:00 to 05:00: 0.03 reports on an average day
  • 05:00 to 06:00: 0 reports on an average day
  • 06:00 to 07:00: 0 reports on an average day
  • 07:00 to 08:00: 0.03 reports on an average day
  • 08:00 to 09:00: 0 reports on an average day
  • 09:00 to 10:00: 0 reports on an average day
  • 10:00 to 11:00: 0 reports on an average day
  • 11:00 to 12:00: 0 reports on an average day
  • 12:00 to 13:00: 0 reports on an average day
  • 13:00 to 14:00: 0.03 reports on an average day
  • 14:00 to 15:00: 0.06 reports on an average day
  • 15:00 to 16:00: 0 reports on an average day
  • 16:00 to 17:00: 1.1 reports on an average day
  • 17:00 to 18:00: 0.51 reports on an average day
  • 18:00 to 19:00: 0.27 reports on an average day
  • 19:00 to 20:00: 0.36 reports on an average day
  • 20:00 to 21:00: 0.17 reports on an average day
  • 21:00 to 22:00: 0.25 reports on an average day
  • 22:00 to 23:00: 0.09 reports on an average day
  • 23:00 to 00:00: 0.02 reports on an average day

By day of the week

  • Monday: 5.4 reports on an average Monday
  • Tuesday: 0.84 reports on an average Tuesday
  • Wednesday: 15 reports on an average Wednesday
  • Thursday: 0.05 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when ShipStation goes down

ShipStation is shipping software that US online sellers use to turn store orders into purchased labels and tracking updates. When it fails, you cannot pull new orders into the app or print labels for handoff, so packing and carrier pickup stall.

Order import tends to break first, and connected stores stop sending new orders while the app shows an empty or stale queue. Label buying and printing fail next: a rate may load but the purchase does not finish, or the print dialog returns a blank label and tracking never gets created. Partial failures are common. The status at the top of this page comes only from problem reports users send to a public outage-reporting service over the last 24 hours, so a quiet level does not prove every account is healthy.

Servers and network

ShipStation IP address, servers and network

Checking shipstation.com from our server…

Questions

ShipStation FAQ

Is ShipStation down right now?

The status at the top of this page shows whether user problem reports for ShipStation are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports go to a public outage-reporting service, and this site does not monitor the service or collect the reports itself. To tell if the problem is only on your side, try another network or a different browser; if the service loads elsewhere but not on your usual setup, the trouble is local.

Why can't I print a shipping label in ShipStation?

Label printing fails when the carrier connection or printer setup drops, and the app can lose the label file when a session times out. Reconnect the carrier account and check the printer and label size before you try one order again. If every order fails, the service side is the place to check before you change printer settings.

Why does ShipStation show my store as disconnected?

Store connections break when a marketplace or shopping cart changes its login or revokes access, and the app then stops importing new orders. Reconnect the account in store settings and check that orders appear in the awaiting shipment view. If the store stays disconnected, check the store's authorization settings before you report a full outage.

Why is the ShipStation mobile app not showing my orders?

The mobile app can show an empty order list when your phone has a weak connection or the app is signed into a different account than the desktop session. Sign out and sign back in; a fresh session often clears the empty order list. Orders that exist on the web but never appear on mobile point to a sync problem between the app and the web account.

Why does ShipStation keep asking me to sign in again?

The app can drop your session when browser cookies are cleared or when your saved password is out of date. Sign in again and update saved credentials. Allow cookies for the service if your browser blocks them. If the loop continues across browsers, check the sign-in service before you reset the password again.
Official channels

Contact ShipStation support

Tip: ShipStation doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the ShipStation status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

ShipStation status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/shipstation/"><img src="https://isitdownrightnow.app/badge/shipstation.svg" alt="ShipStation status" height="20"></a>
Markdown, for README files
[![ShipStation status](https://isitdownrightnow.app/badge/shipstation.svg)](https://isitdownrightnow.app/services/shipstation/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/shipstation/" title="ShipStation status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/shipstation/">ShipStation status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/shipstation/"><img src="https://isitdownrightnow.app/share/shipstation.png" alt="ShipStation status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![ShipStation status](https://isitdownrightnow.app/share/shipstation.png)](https://isitdownrightnow.app/services/shipstation/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track ShipStation

The status on this page comes from user-submitted problem reports for ShipStation, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ShipStation, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ShipStation doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services