ShipStation outages and problems
User reports, last 24 hours
184 reports in total, counted in 15-minute windows
No problem reports came in for ShipStation in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 184 reports. Worldwide, most recent reports were about automation & workflows (38%) and website (31%). The last spike in reports was 11 h ago and lasted 30 min. These are user reports from the US, where most people report ShipStation problems.
Around the world right now: normal in 9 other countries. By country
- NormalClose to the usual level23 h 30 min · 41 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average30 min · 143 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 184 user reports came in for ShipStation. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 76 reports, about 11 hours ago.
-
Outage
Ended 11 h agoLasted 30 min76peak reports
ShipStation in November 2026
- Problem reports in November (since 9 November)
- 330
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for ShipStation worldwide.
Share of 13 recent reports that said what was wrong, from every country listed below.
ShipStation reports around the world
In the last 24 hours, 18 problem reports about ShipStation came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 18 |
| The UK | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
ShipStation problem spikes, last 30 days
Since 9 November, ShipStation had 2 outage spikes and 1 period of elevated reports. The longest lasted 56 min, on 9 November.
-
Outage
Wed 11 Nov, 16:21–16:51Lasted 30 min85peak reports
-
Elevated reports
Wed 11 Nov, 03:10–03:25Lasted 15 min10peak reports
-
Outage
Mon 9 Nov, 17:19–18:15Lasted 56 min55peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US147
- Canada8
- Australia0
- The UK0
- Hong Kong0
- Ireland0
- India0
- New Zealand0
Country history starts on 8 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services
How to fix ShipStation not working
ShipStation is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach shipstation.com over your own connection, right now. Nothing is sent to us or stored.
Reload the ShipStation order page
Refresh the ShipStation tab and reopen the order from Orders > Awaiting Shipment before you retry the label. A stalled label or order panel often clears when the page reloads. Ask a coworker to open the same account from another browser if the page still stalls.
Sign out of ShipStation
Sign out from the account menu, then sign back in. That clears your session. If a coworker can ship on the same account, the fault is local to your browser.
Test ShipStation in a private window
Open a private window and sign in to shipstation.com. If the app works there, clear cookies and cached files for shipstation.com or disable extensions one by one. That points to local browser data.
Print a test label
Open Settings > Printers and use the test label option for the printer you ship with. If the test label fails, fix the printer or driver before you reprint the order.
While ShipStation is down: what to use instead
- Pirate Ship Buy and print one USPS or UPS label for a single parcel without the app.
- Shippo Use a browser to compare carrier rates and print labels for open orders while the main shipping dashboard is unavailable.
- USPS Click-N-Ship Type the address and package details yourself, then print USPS postage when only the postal service will do.
- Carrier counter Hand the parcel to a carrier counter and pay there if you cannot print a label or wait for the app to recover.
Problems at the same time as ShipStation
Since 9 November, all 3 of ShipStation's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Meu Inss3 times
- GOV.BR3 times
- Archive of Our Own3 times
- Nubank3 times
- Pix3 times
- Bank of America3 times
How many of ShipStation's spikes overlapped one of theirs.
During the latest spike
ShipStation: Wed 11 Nov, 16:21 to 16:51
- IRCTC, outage,03:45 to 17:45
- Halo Infinite, outage,08:06 to 16:51
- Meu Inss, outage,09:51 to 21:36
- Salt, outage,10:20 to 23:20
- TIM, outage,10:21 to 19:06
- PLDT, outage,11:06 to 18:36
- GOV.BR, outage,11:36 to 20:21
- McDonald's App, outage,11:51 to 12 Nov 03:06
54 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report ShipStation problems
The busiest hour for reports about ShipStation is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.01 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0.18 reports on an average day
- 04:00 to 05:00: 0.03 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.03 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0.03 reports on an average day
- 14:00 to 15:00: 0.06 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 1.1 reports on an average day
- 17:00 to 18:00: 0.51 reports on an average day
- 18:00 to 19:00: 0.27 reports on an average day
- 19:00 to 20:00: 0.36 reports on an average day
- 20:00 to 21:00: 0.17 reports on an average day
- 21:00 to 22:00: 0.25 reports on an average day
- 22:00 to 23:00: 0.09 reports on an average day
- 23:00 to 00:00: 0.02 reports on an average day
By day of the week
- Monday: 5.4 reports on an average Monday
- Tuesday: 0.84 reports on an average Tuesday
- Wednesday: 15 reports on an average Wednesday
- Thursday: 0.05 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when ShipStation goes down
ShipStation is shipping software that US online sellers use to turn store orders into purchased labels and tracking updates. When it fails, you cannot pull new orders into the app or print labels for handoff, so packing and carrier pickup stall.
Order import tends to break first, and connected stores stop sending new orders while the app shows an empty or stale queue. Label buying and printing fail next: a rate may load but the purchase does not finish, or the print dialog returns a blank label and tracking never gets created. Partial failures are common. The status at the top of this page comes only from problem reports users send to a public outage-reporting service over the last 24 hours, so a quiet level does not prove every account is healthy.
ShipStation IP address, servers and network
Checking shipstation.com from our server…
ShipStation FAQ
Is ShipStation down right now?
Why can't I print a shipping label in ShipStation?
Why does ShipStation show my store as disconnected?
Why is the ShipStation mobile app not showing my orders?
Why does ShipStation keep asking me to sign in again?
Service updates from @ShipStation
No posts about problems from @ShipStation in the last 14 days. The latest is from .
Contact ShipStation support
Tip: ShipStation doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track ShipStation
The status on this page comes from user-submitted problem reports for ShipStation, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ShipStation, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ShipStation doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.