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Cinemark cinemark.com

Is Cinemark down right now? Live status and outage tracker

No, Cinemark is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 93 flowing, 0 slow (elevated), 3 jammed (outage)

User reports, last 24 hours

409 reports in total, counted in 15-minute windows

  • Normal
  • Elevated
  • Outage
  • Usual level

In the last hour, 1 problem report came in for Cinemark, and at this time of day there are usually almost none. Over the last 24 hours there were 409 reports, most about app (44%) and website (28%), from 91 areas led by Dallas, TX and Houston, TX. The last spike in reports was 6 h ago and lasted 45 min. These are user reports from the US, where most people report Cinemark problems.

In the past 24 hours, 409 user reports came in for Cinemark. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day. The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 170 reports, about 7 hours ago.
Reports, last hour
1
None the hour before
Uptime, 24 h
96.88%
45 min of outage
Last outage
6 h ago
Lasted 45 min
Busiest 15 minutes
170
170 reports, 7 h ago
Last 24 hours

Cinemark outages and problems

In the past 24 hours, 409 user reports came in for Cinemark. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.

The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 170 reports, about 7 hours ago.

  • Outage
    Ended 6 h ago
    Lasted 45 min
    170peak reports
This month

Cinemark in October 2026

Problem reports in October (since 27 October)
409

Monthly report for October 2026

What people said was wrong in recent problem reports for Cinemark, as a share of those reports:

  • 44% App
  • 28% Website
  • 11% Ticketing
  • 10% Checkout
  • 6% Login
  • 1% Search
Report map

Where Cinemark problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 91 areas. The most came from around Dallas, TX, Houston, TX and New York City, NY. Share of recent reports by area, named after its biggest town:

  • 11% Dallas, TX
  • 5% Houston, TX
  • 4% New York City, NY
  • 4% Cleveland, OH
  • 3% Los Angeles, CA
  • 3% Pittsburgh, PA

From 402 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Cinemark problem spikes, last 30 days

Since 27 October, Cinemark had 1 outage spike and 1 period of elevated reports. The longest lasted 45 min, on 28 October.

  • Outage
    Wed 28 Oct, 14:03–14:48
    Lasted 45 min
    185peak reports
  • Elevated reports
    Tue 27 Oct, 22:35–22:53
    Lasted 18 min
    11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Cinemark not working

Cinemark is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach cinemark.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Cinemark.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Cinemark is down: what to use instead

  • Cinemark website If the app stalls at sign-in or seat selection, load the same pages in a browser and finish the order there.
  • Theater box office Use the counter when the app will not open and you only need seats for a nearby show.
  • Fandango A separate ticket seller helps when showtimes or checkout will not load before you leave.
  • Atom Tickets Atom Tickets can hold a seat through another seller if payment fails in the app.
Same time

Problems at the same time as Cinemark

Since 27 October, all 2 of Cinemark's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Cinemark problems

The busiest hour for reports about Cinemark is 14:00 to 15:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0 reports on an average day
  • 01:00 to 02:00: 0 reports on an average day
  • 02:00 to 03:00: 0 reports on an average day
  • 03:00 to 04:00: 0 reports on an average day
  • 04:00 to 05:00: 0 reports on an average day
  • 05:00 to 06:00: 0 reports on an average day
  • 06:00 to 07:00: 0 reports on an average day
  • 07:00 to 08:00: 0 reports on an average day
  • 08:00 to 09:00: 0 reports on an average day
  • 09:00 to 10:00: 0 reports on an average day
  • 10:00 to 11:00: 0 reports on an average day
  • 11:00 to 12:00: 0 reports on an average day
  • 12:00 to 13:00: 0 reports on an average day
  • 13:00 to 14:00: 0.72 reports on an average day
  • 14:00 to 15:00: 5.8 reports on an average day
  • 15:00 to 16:00: 0.35 reports on an average day
  • 16:00 to 17:00: 0.05 reports on an average day
  • 17:00 to 18:00: 0.1 reports on an average day
  • 18:00 to 19:00: 0.12 reports on an average day
  • 19:00 to 20:00: 0 reports on an average day
  • 20:00 to 21:00: 0.05 reports on an average day
  • 21:00 to 22:00: 0 reports on an average day
  • 22:00 to 23:00: 0.55 reports on an average day
  • 23:00 to 00:00: 0 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 3 reports on an average Tuesday
  • Wednesday: 53 reports on an average Wednesday
  • Thursday: 0 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Cinemark IP address, servers and network

Checking cinemark.com from our server…

For your site

Put the Cinemark status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Cinemark status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/cinemark/"><img src="https://isitdownrightnow.app/badge/cinemark.svg" alt="Cinemark status" height="20"></a>
Markdown, for README files
[![Cinemark status](https://isitdownrightnow.app/badge/cinemark.svg)](https://isitdownrightnow.app/services/cinemark/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Cinemark

The status on this page comes from user-submitted problem reports for Cinemark, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cinemark, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Cinemark doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services