Assassin's Creed outages and problems
User reports, last 24 hours
1 report in total, counted in 15-minute windows
No problem reports came in for Assassin's Creed in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. There has been no spike in reports since 4 November. These are user reports from Canada, where most people report Assassin's Creed problems.
Around the world right now: normal in 5 other countries. By country
- NormalClose to the usual level24 h · 1 report
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 1 user report came in for Assassin's Creed. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Assassin's Creed in November 2026
- Problem reports in November (since 4 November)
- 1
Monthly report for November 2026
People who report a problem with Assassin's Creed to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Assassin's Creed reports around the world
In the last 24 hours, 1 problem report about Assassin's Creed came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Canada numbers above | Normal | 0 | 1 |
| The US | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Assassin's Creed problem spikes, last 30 days
Since 4 November, Assassin's Creed had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Canada1
- Australia0
- Germany0
- The UK0
- The Netherlands0
- The US0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Assassin's Creed not working
Assassin's Creed is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach assassinscreed.ubi.com over your own connection, right now. Nothing is sent to us or stored.
Restart the Ubisoft Connect session
Close Assassin's Creed and quit Ubisoft Connect from the system tray, not just the window. Open Ubisoft Connect again, sign in, and launch the game from Library so the entitlement check runs fresh.
Check the game files
In Ubisoft Connect on PC, open Library, select the game, then choose Properties, Local files, Verify files. Let the check finish before you relaunch, since a missing file can stop the game at splash screen or during loading.
Clear the Ubisoft Connect cache
Close Ubisoft Connect, then press Windows key + R and open C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\. Rename the cache folder to cache_backup, start Ubisoft Connect, and try the game again.
Restore console access
On PlayStation 5, go to Settings, Users and Accounts, Other, Restore Licenses, then restart the console. On Xbox, open My games and apps, highlight the game, press Menu, choose Manage game and add-ons, and confirm the base game plus owned add-ons are installed.
While Assassin's Creed is down: what to use instead
- Ubisoft Connect Use the desktop app to launch owned PC games or check downloads when the franchise website will not load.
- Console library On PlayStation or Xbox, open your game library and start an installed Assassin's Creed game without using the website.
- Digital store pages Steam, Epic Games Store, PlayStation Store, and Microsoft Store can show editions or downloads if Ubisoft's site is unavailable.
- Offline play If the game is already installed and supports offline mode, solo content may still work while online account features wait.
What happens when Assassin's Creed goes down
Assassin's Creed is Ubisoft's historical action adventure game series, with entries on console and PC. Players in Canada rely on it for game access, account sign-in, add-on content, and Ubisoft Connect features, so an outage can stop a session before it starts.
Sign-in tends to show trouble first. You may see the game loop on Ubisoft account login, fail an ownership check, ask for your password again, or say online services are unavailable before the main menu loads. Store pages, add-on downloads, cloud saves, and Ubisoft Connect rewards can also stall when the account side has trouble. Problems are often partial or regional, since public outage reports may cluster around one network or platform while other players keep playing.
Assassin's Creed IP address, servers and network
Checking assassinscreed.ubi.com from our server…
Assassin's Creed FAQ
Is Assassin's Creed down right now?
Why can’t I sign in to Ubisoft Connect for Assassin's Creed?
Why does Assassin's Creed say it can’t connect to Ubisoft services?
Why are my Assassin's Creed cloud saves or rewards missing?
Why didn’t my Helix Credits or add-on content appear after purchase in Canada?
Contact Assassin's Creed support
Tip: Assassin's Creed doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Assassin's Creed
The status on this page comes from user-submitted problem reports for Assassin's Creed, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Assassin's Creed, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Assassin's Creed doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.