SonoVid outages and problems
No user reports came in for SonoVid in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
SonoVid in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with SonoVid to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- API
- Lag
- AI generation
SonoVid reports around the world
In the last 24 hours, 0 problem reports about SonoVid came in from 0 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Belgium | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| The US | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 7 more countries had 0 reports in the last 24 hours.
SonoVid problem spikes, last 30 days
Since 5 October, SonoVid had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Austria0
- Australia0
- Belgium0
- Brazil0
- Canada0
- Germany0
- Spain0
- France0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix SonoVid not working
SonoVid is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sonovid.com over your own connection, right now. Nothing is sent to us or stored.
Hard refresh the SonoVid tab
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac to reload sonovid.com without the cached copy. If the page loads but a control does nothing, check that JavaScript is allowed for the site under Settings > Privacy and security > Site settings > JavaScript.
Rule out SonoVid network and clock issues
Turn off your VPN, then switch from Wi-Fi to a mobile hotspot and retry the site. A wrong device clock can break sign-in loops, so on Windows open Settings > Time & language > Date & time and turn on Set time automatically; on a Mac use System Settings > General > Date & Time and turn on Set time and date automatically.
Try SonoVid in a private window
Use Chrome menu > New Incognito Window or Firefox menu > New Private Window to load sonovid.com without your normal extensions. If the page works there, reopen your normal window and disable extensions one at a time to find the one that breaks the site.
Clear browser data and retry SonoVid
In Chrome, press Ctrl+Shift+Delete on Windows or Cmd+Shift+Delete on a Mac, choose Cookies and other site data and Cached images and files, set Time range to All time, then clear the data. Sign in again and retry the site; if the problem stays, test the same account in another browser.
While SonoVid is down: what to use instead
- Web version If the app will not load, open the service in a browser.
- Phone line When the app chat will not connect and you need a live person, call the phone line if one is listed on the service's site.
- Another device Try a tablet or a second phone if only one device shows the problem.
- Mobile data Switch from Wi-Fi to mobile data when the app opens but will not load content, because the local network may be blocking or dropping the connection.
Fix SonoVid on Windows, Mac, Android and iPhone
SonoVid on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the SonoVid portal in an Incognito window to rule out extension conflicts. You can also toggle hardware acceleration in your browser settings if the ultrasound videos fail to load.
- Check
- Try opening the SonoVid website in a different browser like Edge or Firefox to see if the connection issue is browser-specific. You can also use the network diagnostics tool to check for local DNS resolution problems.
ping sonovid.comTest whether SonoVid's servers replynslookup sonovid.comCheck that SonoVid's DNS resolvestracert sonovid.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadSonoVid on Mac
- Fix
- Clear Safari's browsing history and temporarily disable any active content blockers that might prevent the SonoVid media player from loading. Ensure macOS is updated to resolve any native HTML5 video decoding issues.
- Check
- Check if you can access SonoVid using a different browser on your Mac, or try loading the site on a diagnostic guest profile. Look for connection errors in the Safari Web Inspector console.
ping -c 4 sonovid.comTest whether SonoVid's servers replynslookup sonovid.comCheck that SonoVid's DNS resolvestraceroute sonovid.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadSonoVid on Android
- Fix
- Clear the cache and data for the SonoVid app or your mobile browser from the Android settings menu. Make sure the SonoVid app is updated to the latest version available on the Google Play Store.
- Check
- Switch your Android device from Wi-Fi to mobile data to see if SonoVid loads, ruling out local router issues. You can also check the Google Play Store reviews to see if other users are reporting recent app crashes.
SonoVid on iPhone and iPad
- Fix
- Force restart the SonoVid app or reinstall it from the App Store to resolve persistent launch crashes. If you are accessing SonoVid via Safari, clear your website data in the iOS Settings app.
- Check
- Check the App Store to see if a new update has been released for the SonoVid app. You can also try loading the SonoVid portal on cellular data to verify if your Wi-Fi network is blocking the connection.
What happens when SonoVid goes down
SonoVid is an AI service at sonovid.com, and its exact tools are not listed in the verified information for this page. People who use AI tools for work or study rely on it, so an outage interrupts access to the service and leaves their tasks unfinished.
During an outage, the first visible symptom is the site failing to load or timing out before the main screen appears. If the service opens, AI requests can hang, return a generic error, or leave a task stuck without a result; no verified feature list exists, so naming a specific tool or failure order would be guesswork. Problems may be partial or regional: one page may respond while the action you need does not, and one region may work while another fails. No official status page or help centre is known, so treat the report count above as a signal: it shows whether user problem reports sent to a public outage-reporting service are above their usual level in 15-minute windows over the last 24 hours, and the site does not ping or probe the service.
SonoVid IP address, servers and network
- IPv4 address
- 65.181.113.173
- IPv6
- Not offered
- Network
- AS209341 · WHG-FRA, registered in the United Kingdom
- DNS hosted by
- its own name servers (mysecurecloudhost.com)
- HTTPS certificate
- Issued by Let's Encrypt, valid until 29 Nov 2026 (28 days)
- HTTP/3
- Supported
- Our check
- Answered in 38 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for sonovid.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from sonovid.com. Fastest from Frankfurt (26 ms), slowest from Singapore (737 ms). Every location connected to the same address, on WHG-FRA (AS209341).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 26 ms | 65.181.113.173 |
| ViennaAustria | Up | 72 ms | 65.181.113.173 |
| MilanItaly | Up | 58 ms | 65.181.113.173 |
| ParisFrance | Up | 87 ms | 65.181.113.173 |
| AmsterdamNetherlands | Up | 55 ms | 65.181.113.173 |
| MadridSpain | Up | 190 ms | 65.181.113.173 |
| WarsawPoland | Up | 89 ms | 65.181.113.173 |
| Los AngelesUSA | Up | 494 ms | 65.181.113.173 |
| São PauloBrazil | Up | 564 ms | 65.181.113.173 |
| SingaporeSingapore | Up | 737 ms | 65.181.113.173 |
| TokyoJapan | Up | 732 ms | 65.181.113.173 |
Checked with check-host.net from its servers in these cities 3 days ago, for sonovid.com. Time is how long each server took to load the page.
SonoVid FAQ
Is SonoVid down right now?
Why does SonoVid show an error when I upload a file for an AI task?
Can I use my Google or Apple account to sign in to SonoVid?
Does SonoVid have a mobile app?
Does SonoVid refund failed AI jobs or payments?
Put the SonoVid status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/sonovid/"><img src="https://isitdownrightnow.app/badge/sonovid.svg" alt="SonoVid status" height="20"></a>[](https://isitdownrightnow.app/services/sonovid/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track SonoVid
The status on this page comes from user-submitted problem reports for SonoVid, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SonoVid, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SonoVid doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.