Verizon Fios outages and problems
In the past 24 hours, 510 user reports came in for Verizon Fios. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 15 hours ago. The busiest 15-minute window of the day had 36 reports, about 15 hours ago.
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Outage
Ended 15 h agoLasted 15 min36peak reports
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Elevated reports
Ended 16 h agoLasted 15 min16peak reports
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Elevated reports
Ended 17 h agoLasted 15 min10peak reports
Verizon Fios in October 2026
- Problem reports in October (since 27 October)
- 525
Monthly report for October 2026
What people said was wrong in recent problem reports for Verizon Fios, as a share of those reports:
- 89% Internet
- 4% Television
- 3% TV streaming
- 1% Email
- 1% Phone
- 1% Total blackout
Where Verizon Fios problem reports come from
Recent reports came from 46 areas. The most came from around New York City, NY, Philadelphia, PA and Washington, DC. Share of recent reports by area, named after its biggest town:
- 30% New York City, NY
- 16% Philadelphia, PA
- 14% Washington, DC
- 5% Baltimore, MD
- 4% Boston, MA
- 3% Pittsburgh, PA
From 475 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Verizon Fios problem spikes, last 30 days
Since 27 October, Verizon Fios had 2 outage spikes and 2 periods of elevated reports. The longest lasted 30 min, on 28 October.
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Outage
Wed 28 Oct, 06:08–06:38Lasted 30 min38peak reports
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Outage
Wed 28 Oct, 05:14–05:29Lasted 15 min19peak reports
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Elevated reports
Wed 28 Oct, 04:14–04:29Lasted 15 min11peak reports
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Elevated reports
Wed 28 Oct, 01:18–01:33Lasted 15 min16peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Verizon Fios not working
Verizon Fios is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach verizon.com over your own connection, right now. Nothing is sent to us or stored.
Reboot the Fios router, then your device
Unplug the router's power cord, wait 30 seconds, and plug it back in. Let the router finish booting, then restart the phone or laptop that lost the connection; if only that device fails again, the router is probably fine and the device is the problem.
Compare Ethernet against Wi-Fi
Connect a laptop to a LAN port on the router with an Ethernet cable and load a site. If Ethernet works but Wi-Fi does not, forget the network on your phone or laptop and join it again: on iPhone, go to Settings > Wi-Fi > tap the info button > Forget This Network, and on Windows 11, go to Settings > Network & internet > Wi-Fi > Manage known networks > Forget.
Renew the device's IP address
On Windows, open Command Prompt and run ipconfig /release and ipconfig /renew. On a Mac, open System Settings > Network > Wi-Fi > Details > TCP/IP and click Renew DHCP Lease; this clears a stale address without touching the router.
Check the Fios router WAN status
Open a browser to 192.168.1.1 and sign in with the router admin password printed on the label. Find the Internet or WAN status; if it shows no address or a disconnected state, power cycle the router and the ONT where the router connects, then call Verizon if it stays down.
While Verizon Fios is down: what to use instead
- Mobile data Mobile data on your phone works for email and maps when the home line drops.
- Mobile hotspot Turn on your phone's hotspot to keep a laptop online for a work call when the home connection fails and the cell signal is strong enough.
- Public Wi-Fi Public Wi-Fi at a library or cafe helps for a larger download or video call when you can leave home.
- Support phone line Call Verizon support from a mobile phone to report the outage when the home line is dead.
Problems at the same time as Verizon Fios
Since 27 October, all 4 of Verizon Fios's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football4 times
- Astound4 times
- Bluesky4 times
- Wikipedia3 times
- Discord3 times
- Xfinity by Comcast3 times
How many of Verizon Fios's spikes overlapped one of theirs.
During the latest spike
Verizon Fios: Wed 28 Oct, 06:08 to 06:38
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:14
- Astound, outage,27 Oct 19:50 to 08:26
- Wikipedia, outage,03:29 to 06:14
- Cloudflare, outage,04:59 to 06:44
- Spectrum, outage,05:44 to 12:14
- Archive of Our Own, outage,05:48 to 06:33
- Discord, outage,05:59 to 06:14
- Paramount+, outage,05:59 to 06:44
20 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Verizon Fios problems
The busiest hour for reports about Verizon Fios is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 1.5 reports on an average day
- 01:00 to 02:00: 1.3 reports on an average day
- 02:00 to 03:00: 0.85 reports on an average day
- 03:00 to 04:00: 1.2 reports on an average day
- 04:00 to 05:00: 0.7 reports on an average day
- 05:00 to 06:00: 1.1 reports on an average day
- 06:00 to 07:00: 0.81 reports on an average day
- 07:00 to 08:00: 0.3 reports on an average day
- 08:00 to 09:00: 0.14 reports on an average day
- 09:00 to 10:00: 0.11 reports on an average day
- 10:00 to 11:00: 0.38 reports on an average day
- 11:00 to 12:00: 0.34 reports on an average day
- 12:00 to 13:00: 0.67 reports on an average day
- 13:00 to 14:00: 0.84 reports on an average day
- 14:00 to 15:00: 1.2 reports on an average day
- 15:00 to 16:00: 1 report on an average day
- 16:00 to 17:00: 0.77 reports on an average day
- 17:00 to 18:00: 1.2 reports on an average day
- 18:00 to 19:00: 0.85 reports on an average day
- 19:00 to 20:00: 1.1 reports on an average day
- 20:00 to 21:00: 2.1 reports on an average day
- 21:00 to 22:00: 1 report on an average day
- 22:00 to 23:00: 1.3 reports on an average day
- 23:00 to 00:00: 0.93 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 22 reports on an average Tuesday
- Wednesday: 132 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Verizon Fios goes down
Verizon Fios is a fiber broadband service for home internet and TV, and households, remote workers, students and small businesses rely on it, so an outage can cut video calls, streaming, smart-home controls and phone service at once. The status at the top of each page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; the app does not ping, probe, poll or monitor the service itself, and it never checks from multiple locations.
During an outage, your router may stay powered while pages stall and video calls freeze first; streaming drops, smart-home controls stop responding, Fios TV can pixelate, and on-demand titles fail to load. Some connections slow to a crawl before they fail outright, and a digital voice line may lose dial tone if the ONT or local line is affected. Check the report level. Problems often stay regional or partial, so one neighborhood or a few services can fail while the wider network holds; a bad router or ONT can produce the same symptoms.
Verizon Fios IP address, servers and network
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Verizon Fios FAQ
Is Verizon Fios down right now?
Why does my Fios router show a red light and no internet?
Why does the My Fios app keep signing me out?
Why does my Fios TV box say I am not subscribed to a channel?
Why did my Fios bill go up without a plan change?
Service updates from @VerizonSupport
No posts about problems from @VerizonSupport in the last 14 days. The latest is from .
How we track Verizon Fios
The status on this page comes from user-submitted problem reports for Verizon Fios, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Verizon Fios, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Verizon Fios doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.