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MoneyGram moneygram.com

Is MoneyGram down right now? Live status and outage tracker

No, MoneyGram is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

3 reports in total, counted in 15-minute windows

No problem reports came in for MoneyGram in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 3 reports. Worldwide, most recent reports were about login (53%) and app (33%). The last spike in reports was 61 h ago and lasted 28 min. These are user reports from the US, where most people report MoneyGram problems.

Around the world right now: normal in 71 other countries. By country

In the past 24 hours, 3 user reports came in for MoneyGram. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 3 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
3
3 reports, 20 h ago
Last 24 hours

MoneyGram outages and problems

In the past 24 hours, 3 user reports came in for MoneyGram. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for MoneyGram stayed at their usual level the whole time.
This month

MoneyGram in November 2026

Problem reports in November
0
Outage spikes
0
Periods of elevated reports
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for MoneyGram worldwide.

  1. Login53%
  2. App33%
  3. Funds Transfer7%
  4. Payments7%

Share of 15 recent reports that said what was wrong, from every country listed below.

World map

MoneyGram reports around the world

In the last 24 hours, 9 problem reports about MoneyGram came in from 3 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 06
The UK Normal 02
Sweden Normal 01
Mexico Normal 00
The Netherlands Normal 00
Germany Normal 00
Belgium Normal 00
France Normal 00
Russia Normal 00
Italy Normal 00
India Normal 00
Spain Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

MoneyGram problem spikes, last 30 days

Since 28 October, MoneyGram had 1 outage spike.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: 3 reports
  • Thu 29 Oct: 35 reports (outage spike that day)
  • Fri 30 Oct: 11 reports
  • Sat 31 Oct: 6 reports
  • Sun 1 Nov: 0 reports
  • Outage
    Thu 29 Oct, 23:30–23:57
    Lasted 28 min
    16peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US53
  • The UK4
  • Malaysia4
  • Paraguay3
  • Sweden3
  • Canada2
  • Germany2
  • Italy2

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix MoneyGram not working

MoneyGram is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach moneygram.com over your own connection, right now. Nothing is sent to us or stored.

  1. Retry MoneyGram on mobile data

    Turn off Wi-Fi and open the app on mobile data, then try the same action again. If both connections fail at the same point, the problem is likely inside the app or your account.

  2. Force stop MoneyGram

    Open Settings > Apps > MoneyGram > Force stop, then launch it again. On iPhone, swipe the app away from the app switcher and open it fresh.

  3. Clear MoneyGram cache

    On Android, open Settings > Apps > MoneyGram > Storage & cache, then tap Clear cache. If the app still sticks on the same screen, tap Clear data only when you can sign in again, because it wipes saved details.

  4. Reinstall MoneyGram

    Update the app from the App Store or Google Play, then retry. If that does not fix it, delete and reinstall the app after you restart your phone; use https://moneygram.com/help if the same problem comes back after sign-in.

While MoneyGram is down: what to use instead

  • Western Union Use it to send money for pickup or delivery when a MoneyGram transfer will not go through.
  • Remitly Try it for an international money transfer if you can send to the same destination another way.
  • Wise Use it for an international bank transfer when the recipient can receive money in a bank account.
  • MoneyGram website If the app is not loading, try signing in on the MoneyGram website to manage your transfer.
Your device

Fix MoneyGram on Windows, Mac, Android and iPhone

MoneyGram on Windows

Fix
Clear your browser cache and cookies, or try accessing the MoneyGram website in an incognito window. You can also temporarily disable browser extensions that might block secure transaction scripts.
Check
Try loading the MoneyGram website on a different browser to see if the issue is isolated. If the page fails to load entirely, check online outage detectors or MoneyGram's official social media pages for service updates.
Command Prompt
ping moneygram.comTest whether MoneyGram's servers reply
nslookup moneygram.comCheck that MoneyGram's DNS resolves
tracert moneygram.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

MoneyGram on Mac

Fix
Clear your Safari or Chrome cache and cookies, and ensure your Mac's system time is set accurately to avoid secure connection errors on the MoneyGram site. Disabling content blockers may also resolve loading issues.
Check
Attempt to open the MoneyGram website in a private browsing window to bypass local configuration issues. If it still won't load, check if other financial websites are working to rule out local network problems.
Terminal
ping -c 4 moneygram.comTest whether MoneyGram's servers reply
nslookup moneygram.comCheck that MoneyGram's DNS resolves
traceroute moneygram.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

MoneyGram on Android

Fix
Clear the MoneyGram app cache under your device settings, or check the Google Play Store for any available updates. Reinstalling the app can also resolve persistent connection errors.
Check
Try accessing MoneyGram using a mobile web browser instead of the app to see if the outage is platform-specific. You can also check recent reviews on the Google Play Store to see if other users are reporting similar issues.

MoneyGram on iPhone and iPad

Fix
Force close and restart the MoneyGram app, or check the App Store to ensure you have the latest version installed. Switching from Wi-Fi to cellular data can also resolve potential network conflicts.
Check
Try logging into your account on the MoneyGram website using Safari to see if the issue is limited to the iOS app. If both the app and website fail to load, the service is likely down.
Same time

Problems at the same time as MoneyGram

Since 28 October, MoneyGram's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

MoneyGram: Thu 29 Oct, 23:30 to 23:57

36 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when MoneyGram goes down

MoneyGram is a money transfer service. People rely on it to send cash to family, pay bills, receive funds through the app, or collect at an agent, so an outage blocks logins, transfers, tracking, and payout updates.

Logins and transfer screens usually fail first. You may tap send money and watch the app hang or return a generic error, while the website times out before you reach the confirmation step. Cash pickup and tracking can break later, so a recipient waits at an agent or you see no update after the money leaves your account. Problems can be partial: one country or one payout method may fail while another works.

Servers and network

MoneyGram IP address, servers and network

IPv4 addresses
104.244.236.1
Show all 5
  • 104.244.236.2
  • 104.244.236.3
  • 104.244.236.4
  • 104.244.236.5
IPv6
Not offered
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
its own name servers (foundationdns.com)
HTTPS certificate
Issued by GlobalSign nv-sa, valid until 9 Apr 2027 (158 days)
HTTP/3
Not advertised
Our check
Answered in 523 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for www.moneygram.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.moneygram.com. Fastest from Los Angeles (51 ms), slowest from Paris (237 ms). Every location connected through Cloudflare, Inc. (AS13335), using 5 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30265 ms104.244.236.1
ViennaAustriaUp · HTTP 30280 ms104.244.236.3
MilanItalyUp · HTTP 30265 ms104.244.236.5
ParisFranceUp · HTTP 302237 ms104.244.236.2
AmsterdamNetherlandsUp · HTTP 302111 ms104.244.236.5
MadridSpainUp · HTTP 302139 ms104.244.236.4
WarsawPolandUp · HTTP 302154 ms104.244.236.5
Los AngelesUSAUp · HTTP 30151 ms104.244.236.1
São PauloBrazilUp · HTTP 30299 ms104.244.236.1
SingaporeSingaporeUp · HTTP 30261 ms104.244.236.1
TokyoJapanUp · HTTP 302191 ms104.244.236.2

Checked with check-host.net from its servers in these cities 3 days ago, for www.moneygram.com. Time is how long each server took to load the page.

Questions

MoneyGram FAQ

Is MoneyGram down right now?
The status at the top of this page shows whether user problem reports for MoneyGram are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping, probe, poll, or monitor the service. To see if the problem is only on your side, open the app on mobile data and then on Wi-Fi, and check if the help centre at https://moneygram.com/help loads in your browser. If the help centre loads but your transfer still fails, the problem is likely your account or device.

Why does the MoneyGram app keep crashing on my phone?
Force close the app and reopen it. If it crashes at the same screen, restart your phone and check for an app update because an old build can fail on newer iOS or Android versions. When it still closes, use the website in a browser or contact the help centre.

My MoneyGram transfer is stuck on pending. What can I do?
A pending transfer often means the service is reviewing the payment or waiting for the recipient to complete a step. Check the transaction details for any request for more information. If nothing changes, contact the help centre with the reference number and the recipient's name.

Why can't I log in to my MoneyGram account?
Login failures can come from a wrong password or a verification check that never finished. Use the password reset flow. If the reset email does not arrive, check spam and confirm you are using the email tied to the account, then try the browser instead of the app.

Why was my MoneyGram payment declined?
A decline can happen when the card issuer blocks the charge or when the billing details do not match. Start with your bank. If the decline repeats, try a different card or payment method, then contact the help centre with the transfer details.
For your site

Put the MoneyGram status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

MoneyGram status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/moneygram/"><img src="https://isitdownrightnow.app/badge/moneygram.svg" alt="MoneyGram status" height="20"></a>
Markdown, for README files
[![MoneyGram status](https://isitdownrightnow.app/badge/moneygram.svg)](https://isitdownrightnow.app/services/moneygram/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track MoneyGram

The status on this page comes from user-submitted problem reports for MoneyGram, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MoneyGram, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MoneyGram doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.